User Manual

10-19
Troubleshooting > Troubleshooting
C
Message Checkpoints Corrective Actions
Reference
Page
Cannot connect to
Authentication Server.
*1
— Set machine time to match the
server's time.
page 2-23
— Check the domain name. page 9-2
— Check the host name. page 9-2
— Check the connection status with
the server.
—
Cannot connect to
Server.
— Check the connection status with
the server.
—
Cannot connect. ― This appears when the Wi-Fi or
Wi-Fi Direct connection did not
complete. Check the settings, and
check the signal conditions.
—
Cannot duplex print on
the following paper.
*1
Did you select a paper size/type
that cannot be duplex printed?
Select [Paper Selection] to select
the available paper. Select
[Continue] to print without using
Duplex function.
page 6-12
Cannot print the
specified number of
copies.
*1
— Only one copy is available. Select
[Continue] to continue printing.
Select [Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
• Uncheck [RAM Disk] in the
[Device Settings] tab of the
printer's properties.
NOTE
If you unchecked the [RAM Disk],
check the [RAM Disk] again after
the printing is completed. If not,
print speed may be reduced.
—
Do you want to print the data stored
in the USB memory?
Only one copy is available. Select
[Continue] to continue printing.
Select [Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
• Reduce the number of copies to
be printed at once.
Furthermore, the machine may
reproduce the same originals by
arranging the following settings:
•Select [Copy Priority] of
Optional Memory in System
Menu.
NOTE
Before changing the Optional
Memory setting, contact your
administrator.