User Manual
Table Of Contents
- Preface
- Contents
- Overview
- Machine Features
- Color and Image Quality Functions
- Guides Provided with the Machine
- About the Operation Guide (this Guide)
- Menu Map
- 1 Legal and Safety Information
- Notice
- Safety Conventions in This Guide
- Environment
- Precautions for Use
- Laser Safety (Europe)
- SAFETY OF LASER BEAM (USA)
- Safety Instructions Regarding the Disconnection of Power
- Compliance and Conformity
- Other precautions (for users in California, the United States)
- Warranty (the United States and Canada)
- Legal Restriction on Copying/Scanning
- EN ISO 7779
- EK1-ITB 2000
- Wireless Connection (Mexico only)
- Security Precautions when Using Wireless LAN (If equipped)
- Limited Use of This Product (If equipped)
- Legal Information
- Energy Saving Control Function
- Automatic 2-Sided Print Function
- Resource Saving - Paper
- Environmental benefits of "Power Management"
- Energy Star (ENERGY STAR®) Program
- Notice
- 2 Installing and Setting up the Machine
- Part Names
- Connecting the Machine and Other Devices
- Connecting Cables
- Power On/Off
- Using the Operation Panel
- Touch Panel
- Login/Logout
- Default Settings of the Machine
- Network Setup
- Energy Saver function
- Quick Setup Wizard
- Installing Software
- Checking the Counter
- Additional Preparations for the Administrator
- Command Center RX
- Transferring Data from Our Other Products
- 3 Preparation before Use
- 4 Printing from PC
- 5 Operation on the Machine
- Loading Originals
- Favorites
- Application
- Registering Shortcuts
- Copying
- Sending
- Basic Operation
- Specifying Destination
- Checking and Editing Destinations
- Confirmation Screen of Destinations
- Recall
- Send to Me (E-mail)
- Sending to Different Types of Destinations (Multi Sending)
- Canceling Sending Jobs
- WSD Scan
- Installing the Driver
- Scanning using TWAIN or WIA
- Scanning with File Management Utility
- Using fax server to send a fax (fax server transmission)
- How to use the FAX Function
- What is Document Box?
- Basic Operation for Document Box
- Using a Custom Box
- Creating a New Custom Box
- Editing and Deleting Custom Box
- Saving Scanned Documents to a Custom Box
- Moving Documents in Custom Box
- Copying Documents in Custom Box into Other Boxes
- Copying Documents in Custom Box to Removable Memory
- Joining Documents in Custom Box
- Deleting Documents in Custom Box
- Printing Documents in Custom Box
- Sending Documents in a Custom Box
- Sending Documents in Custom Box to E-mail Address of Logged in user.
- Scanning Document Stored in a Custom Box
- Printing Documents Stored in Removable USB Memory
- Saving Documents to USB Memory (Scan to USB)
- Check the USB Memory Information
- Removing USB Memory
- Using the Manual Stapler (ECOSYS M3655idn/ECOSYS M3660idn only)
- 6 Using Various Functions
- Functions Available on the Machine
- Functions
- ID Card Copy
- Original Size
- Paper Selection
- Original Orientation
- Mixed Size Originals
- Collate
- Density
- Original Image
- EcoPrint
- Color Selection
- Sharpness
- Contrast
- Background Density Adj. (Background Density Adjustment)
- Prevent Bleed-thrugh
- Zoom
- Combine
- Duplex
- Continuous Scan
- Job Finish Notice
- File Name Entry
- Priority Override
- Quiet Mode
- Skip Blank Page
- Duplex (2-sided Original)
- Sending Size
- File Format
- File Separation
- Scan Resolution, Resolution
- E-mail Subject/Body
- Long Original
- FTP Encrypted TX
- Delete after Printed
- Delete after Transmitted
- Storing Size
- Encrypted PDF Password
- JPEG/TIFF Print
- XPS Fit to Page
- 7 Status/Job Cancel
- 8 Setup and Registration (System Menu)
- 9 User Authentication and Accounting (User Login, Job Accounting)
- Overview of User Login Administration
- Enabling User Login Administration
- Setting User Login Administration
- Authentication Security
- Adding a User (Local User List)
- Changing User Properties
- User Login Administration for Printing
- To Manage the Users to Scan Using TWAIN
- To Manage the Users to Scan Using WIA
- To Manage the Users that Send Faxes from a PC
- Local Authorization
- Group Authorization Settings
- Guest Authorization Set.
- Obtain NW User Property
- Simple Login Settings
- ID Card Settings
- PIN Code Authorization
- Using User Login Administration
- Overview of Job Accounting
- Enabling Job Accounting
- Setting an Account
- Configuring Job Accounting
- Using Job Accounting
- Unknown User Settings
- 10 Troubleshooting
- 11 Appendix
10-13
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Display for Device Information (page 2-17)
Checking the Equipment's Serial Number (page i)
Symptom Checkpoints Corrective Actions
Reference
Page
An application does not
start.
Is the Auto Panel Reset time short? Set the Auto Panel Reset time to 30
seconds or more.
page 8-46
The screen does not
respond when the main
power switch is turned on.
Check the power cord. Connect both ends of the power cord
securely.
page 2-9
Pressing the [Start] key
does not produce copies.
Is there a message on the screen? Determine the appropriate response to
the message and respond accordingly.
page 10-18
Is the machine in Sleep mode? Select any key on the operation panel to
recover the machine from Sleep mode.
page 2-33
Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
page 5-2
When placing originals in the document
processor, place them face-up.
page 5-3
― Check that the settings of the
application software.
―
Printouts are totally too light. Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-13
page 8-49
Is the toner distributed evenly within the
toner container?
Shake the toner container from side to
side several times.
page 10-6
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-15
― Run [Drum Refresh]. page 10-30
― Make sure the paper type setting is
correct for the paper being used.
page 8-14