User manual

192 Kyocera 7135 Smartphone Reference Guide
Troubleshooting tips
I can’t connect to the Web on my phone.
❑ To access the Internet, you must have over-the-air digital data coverage in your area.
Contact your wireless telephone service provider.
❑ Before you can open a Web site on your phone, the Network Preferences must be set up.
This is usually done by your service provider.
Security
I forgot the password, and my phone is not locked.
❑ You can use the Security application to delete the password. If you do this, the Kyocera 7135
smartphone deletes all entries marked “Private.” However, you can save and restore them
using the following procedure:
a. Perform a HotSync operation first to back up your information.
b. From the applications screen, tap the security icon. Tap the “Assigned” box next to
Password. In the dialog, tap
Lost Password. In the confirmation dialog, tap Yes.
Your password is deleted; all entries marked private are also removed.
c. Synchronize the phone and your computer to restore the private entries.
I forgot the password, and my phone is locked.
❑ If you lock the phone and then forget the password, you must perform a hard reset to continue
using your Kyocera 7135 smartphone. See “Resetting the phone” on page 189.
Applications
The current date doesn’t appear when I tap Today.
❑ Make sure the General Preferences screen displays the current date. See “Setting Display
preferences” on page 150.
Entries seem to be missing in various applications.
❑ Tap the Categories pick list in the upper-right corner of the screen. Choose
All to display all of
the records for the application.
❑ Check the Security application and make sure that the Private Records setting is set to Show
private records.
In the Date Book Week View, I can’t select overlapping events.
❑ In the Week View, you cannot select overlapping events that have the same start time. If you
have two or more events with the same start time, choose the Day View for that day to see the
overlapping events.