User's Manual
Table Of Contents
- Table of Contents
- Get Started
- Phone Basics
- Phone Calls
- Contacts
- Accounts and Messaging
- Apps and Entertainment
- Web and Data
- Camera and Video
- Tools and Calendar
- Settings
- Wi-Fi Settings
- Bluetooth Settings
- MaxiMZR Settings
- Data Usage Settings
- More Settings
- Home Screen Mode
- Sound Settings
- Display Settings
- Storage Settings
- Battery Settings
- PC Connection Settings
- Apps Settings
- Location Access
- Lock Screen Settings
- Security Settings
- Language & Input Settings
- Back Up and Reset Phone
- Accounts
- Date & Time Settings
- Accessibility Settings
- Activate This Device
- About Phone
- System Update
- Copyright Information
- Index
Get Started 5
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your account.
● If you purchased your phone at a Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• If an error occurs, touch Activate to override auto-activation and start the manual
activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
com/support for assistance. If you do not have access to the Internet, call
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, visit com/support.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.