User's Manual

30 General Terms and Conditions of Service effective 07/01/13 effective 07/01/13 General Terms and Conditions of Service 31
instances you may be able to pay for certain Services
through a credit card, debit card, or other payment
method. If you have incurred charges or fees that were
not charged prior to your account balance reaching
a zero balance, we may deduct these outstanding,
unpaid charges and fees from any subsequent
amounts you add to your account balance.
Types of Charges
We typically assess the following types of charges: (1)
“pay-per-use charges,” which are charges assessed
each time a Service is used; (2) “subscription charges,”
which are charges that allow you access to a Service
or provide you a certain amount of use of a Service
for a defined period of time. Subscription charges
for Services end at 11:59 p.m., in the time zone in
which your phone number is based, on the last day
of your subscription period. Also, depending on
your Service, certain types of subscription charges
may be assessed automatically upon activation and
automatically assessed for subsequent subscription
periods; and (3) “download charges,” which are
charges assessed when you download or access
content, which we collect on behalf of ourselves or
third-party content providers.
How We Calculate Your Charges
Regular Voice Calls: We round up partial minutes of
use to the next full minute. Time starts when you press
“Talk” or your Device connects to the network and
stops when you press “End” or the network connection
otherwise breaks. You’re charged for all calls that
connect, even to answering machines, voicemail, or
voice transcription services. You won’t be charged
for unanswered calls or if you get a busy signal. For
incoming calls answered, you’re charged from the time
shortly before the Device starts ringing until you press
“End” or the network connection otherwise breaks.
You’re charged for the entire call based on the rate
that applies to the time period in which the call starts.
However, the types of charges actually deducted
from your account balance will vary depending on