User manual
Table Of Contents
- Table of Contents
- Introduction
- Set Up Your Phone
- Basic Operations
- Your Phone’s Home Screen
- Phone Calls and Voicemail
- Contacts
- Messaging
- Internet and Social Networking
- Global Services
- Activate Sprint Worldwide Service on Your Account
- Your Phone’s SIM Card for International GSM Roaming
- Enable Global Roaming Mode
- Set the Communications Method for Global Use
- Select a Carrier
- Make and Receive Worldwide Calls
- Sprint International Voicemail Service
- International Data Roaming
- Contact Sprint for Assistance with International Service
- Connectivity
- Camera and Video
- Productivity
- Entertainment and Activities
- Wireless & Networks Settings
- Device Settings
- Personal Settings
- System Settings
- For Assistance
- Cleaning and Drying Procedures
- Copyright Information
- Index
Global Services 111
2. If you are on the GSM network, touch and hold to insert a “+” on the phone dial screen.
(The “+” symbol automatically inserts the international access code for the country from which
you are calling.)
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international access
code for the country from which you are calling.
4. Tap to insert the US country code, and then enter the area code and number.
5. Tap to place the call.
Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your
voicemail passcode.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.
Set Up Your Voicemail Access Number for International Use
To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access number
as a Contacts entry. This will make it faster and easier to access your messages while roaming
internationally.
1. From home, tap Contacts .
2. Tap to add a contact.
3. Type the contact information (for example, “My Voicemail”) in the Name field.
4. Touch and hold and then tap (+1), your area code, and your wireless phone
number in the Phone field.
5. Tap SAVE.
Your voicemail access number is saved as a contact.
Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.