User's Manual

Table Of Contents
Global Services 105
Global Services
With your phone and global roaming service from Worldwide
SM
Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS
networks. For a country-specific travel guide, select your phone and destination from com/traveltips.
[As with all topics, this should only be included if it applies for your phone. Many phone guides will
remove this section entirely.]
Activate Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Worldwide service.
To activate Worldwide service:
Chat with or email an international support rep by visiting com/swwsupport.
– or –
Call Worldwide Customer support at 1-888-226-7212.
Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions
below.
Note: The SIM card included with your phone contains information specific to your phone and should be
retained for use on GSM networks.
Insert a SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
1. Remove the back cover by inserting your fingernail in the slit on the bottom of your phone and
pulling away from the phone.
2. Open the SIM/microSD slot cover.