PRINT ECOSYS P2135dn OPERATION GUIDE
This Operation Guide is for model ECOSYS P2135dn. Note This Operation Guide contains information that corresponds to using both the inch and metric versions of these machines. The inch versions of these machines are shown in the screens in this guide. If you are using the metric version, use the messages provided for the inch version as reference only. In the body text, only the inch messages are given if these versions differ only in capitalization.
Contents 1 Machine Parts ............................................................................. 1-1 Components at the Front of the Printer ................................... 1-2 Components at the Rear of the Printer ..................................... 1-2 Operation Panel .......................................................................... 1-3 2 Loading Paper ............................................................................. 2-1 Preparing the Paper ..............................
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Legal and Safety Information Please read this information before using your machine.
Legal Information CAUTION NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION MODE. The printer is factory-set to emulate the PCL. The emulation mode can be changed. Notice The information in this guide is subject to change without notification. Additional pages may be inserted in future editions. The user is asked to excuse any technical inaccuracies or typographical errors in the present edition.
• Helvetica, Palatino and Times are registered trademarks of Linotype GmbH. • ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC ZapfDingbats are registered trademarks of International Typeface Corporation. • UFST™ MicroType® fonts by Monotype Imaging Inc. are installed in this machine. • AirPrint and the AirPrint logo are trademarks of Apple Inc. • iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license by Apple Inc.
License Agreements IBM Program License Agreement THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
1. the equivalent of U.S. $25,000 in your local currency; or 2. IBM's then generally available license fee for the Program This limitation will not apply to claims for bodily injury or damages to real or tangible personal property for which IBM is legally liable. IBM will not be liable for any lost profits, lost savings, or any incidental damages or other economic consequential damages, even if IBM, or its authorized supplier, has been advised of the possibility of such damages.
3. To protect proprietary rights of Monotype Imaging, you agree to maintain the Software and other proprietary information concerning the Typefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Software and Typefaces. 4. You agree not to duplicate or copy the Software or Typefaces, except that you may make one backup copy. You agree that any such copy shall contain the same proprietary notices as those appearing on the original. 5.
GPL/LGPL This product contains GPL (http://www.gnu.org/licenses/gpl.html) and/or LGPL (http://www.gnu.org/licenses/lgpl.html) software as part of its firmware. You can get the source code, and you are permitted to copy, redistribute and modify it under the terms of GPL/LGPL. For further information including availability of the source code, visit http://www.kyoceradocumentsolutions.com/gpl/. Open SSLeay License Copyright © 1998-2006 The OpenSSL Project. All rights reserved.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
Compliance and Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Safety Information Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the printer during any phase of user operation.
Caution Labels The printer bears any of the following labels. Laser inside the printer (Laser radiation warning) High temperature inside. Do not touch parts in this area, because there is a danger of getting burned. ECOSYS P2135dn CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured after August 1, 1976.
Canadian Department of Communications Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité aux normes du ministere des Communications du Canada Cet appareil numérique de la classe B est conforme à la norme NMB003 du Canada. EN ISO 7779 Maschinenlärminformations-Verordnung 3. GPSGV, 06.01.2004: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN ISO 7779.
Energy Saving Control Function The device comes equipped with a Low Power Mode where energy consumption is reduced after a certain amount of time elapses since the device was last used, as well as a Sleep where printer functions remain in a waiting state but power consumption is still reduced to a minimum when there is no activity with the device within a set amount of time. Low Power Mode The device automatically enters Low Power Mode when 1 minute has passed since the device was last used.
Your sales or service representative can provide information about recommended paper types. Environmental benefits of "Power Management" To reduce power consumption when idle, this machine is equipped with a power management function that automatically activates energysaving mode when the machine is idle for a certain period of time. Although it takes the machine a slight amount of time to return to READY mode when in energy-saving mode, a significant reduction in energy consumption is possible.
Symbols The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below. DANGER: Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points.
Installation Precautions Environment Caution Avoid placing the machine on or in locations which are unstable or not level. Such locations may cause the machine to fall down or fall over. This type of situation presents a danger of personal injury or damage to the machine. Avoid locations with humidity or dust and dirt. If dust or dirt become attached to the power plug, clean the plug to avoid the danger of fire or electrical shock.
Power Supply/Grounding the Machine Warning Do not use a power supply with a voltage other than that specified. Avoid multiple connections in the same outlet. These types of situations present a danger of fire or electrical shock. Plug the power cord securely into the outlet. If metallic objects come in contact with the prongs on the plug, it may cause a fire or electric shock.
Precautions for Use Cautions when using the machine Warning Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the machine. This situation presents a danger of fire or electrical shock should they fall inside. Do not remove any of the covers from the machine as there is a danger of electrical shock from high voltage parts inside the machine. Do not damage, break or attempt to repair the power cord.
If dust accumulates within the machine, there is a danger of fire or other trouble. It is therefore recommended that you consult with your service representative in regard to cleaning of internal parts. This is particularly effective if accomplished prior to seasons of high humidity. Consult with your service representative in regard to the cost of cleaning the internal parts of the machine. Other precautions Do not place heavy objects on the machine or cause other damage to the machine.
About the Operation Guide This Operation Guide contains the following chapters: 1 Machine Parts This chapter explains the names of parts. 2 Loading Paper This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray. 3 Printing This chapter explains how to install the printer driver, print from your PC, and use the application software included in the DVD-ROM.
Conventions in This Guide This manual uses the following conventions. Convention Description Italic Typeface Used to emphasize a key word, Refer to Print Quality Problems on page phrase or reference to additional 5-3. information. Bold Used to denote buttons on the software. Example To start printing, click OK. Bracket Bold Used to denote operation panel Press [GO] to resume printing. keys. Note Used to provide additional or useful information about a function or feature.
Introduction-xxiv
1 Machine Parts This chapter identifies machine parts and operation panel keys.
Components at the Front of the Printer 1 2 3 4 6 10 9 8 5 7 1 2 3 4 5 6 7 8 9 10 Top Cover Paper Stopper Top Tray Operation Panel USB Memory Slot Right Cover Paper Cassette Front Cover MP Tray Subtray Components at the Rear of the Printer 16 11 12 13 15 14 11 12 13 14 15 16 1-2 Network Interface Connector USB Interface Connector Rear Cover Power Cord Connector Power Switch Optional Interface Slot Cover Machine Parts
Operation Panel 1 2 7 3 6 4 5 1 2 3 4 5 6 7 Machine Parts Indicators Message Display Cursor Keys [GO] Key [Cancel] Key [OK] Key [MENU] Key 1-3
1-4 Machine Parts
2 Loading Paper This chapter explains how to load paper into the cassette or MP tray.
Preparing the Paper After removing paper from the packaging, fan through the sheets to separate them prior to loading. If using paper that has been folded or is curled, straighten it prior to loading. Failure to do so may result in a paper jam. IMPORTANT Ensure paper is not stapled and clips are removed. Loading Paper into Cassette 250 sheets of 11 × 8 1/2" or A4 paper (80 g/m²) may be loaded into the Cassette. 1 Pull the cassette completely out of the printer.
3 Adjust the paper length guide to the paper size required. If you are going to use paper that is longer than A4, pull out the extension paper cassette by pushing the release lever one by one and adjust it to the desired paper size. 4 Load the paper in the cassette. Ensure the side to be printed is facing down and the paper is not folded, curled, or damaged. Note Do not load paper above the triangle mark located on the width guide.
5 Insert the paper cassette into the slot in the printer. Push it straight in as far as it will go. There is a paper gauge on the left side of the front of the paper cassette to indicate the remaining paper supply. When paper is exhausted, the pointer will go down to the level of (empty). 6 2-4 Specify the paper size and type for the cassette using control panel. For more information, refer to Advanced Operation Guide.
Loading Paper into MP (Multi-Purpose) Tray This machine can load up to 50 sheets of 11 × 8 1/2" or A4 paper (80 g/m²) into the MP tray. 1 Pull the MP tray towards you until it stops. 2 Adjust the position of the paper guides on the MP tray. Standard paper sizes are marked on the MP tray. For standard paper sizes, slide the paper guides to the corresponding mark. 3 Pull out the subtray. 4 Align the paper with the paper guides and insert as far as it will go.
Note If the paper is considerably curled in one direction, for example, if the paper is already printed on one side, try to roll the paper in the opposite direction to counteract the curl. Printed sheets will then come out flat. Correct Incorrect When loading envelope, place with the envelope flap closed and keep the printing side face-up. Insert envelope against the guide with the flap on the front or left side until they stop.
3 Connecting and Printing This chapter explains how to start up the printer, print from your PC, and use the application software included in the DVD-ROM.
Connections This section explains how to start up the printer. Connecting the USB Cable Follow the steps as below for connecting the USB cable. 1 Connect the USB cable to the USB Interface Connector. Note Use a USB cable with a rectangular Type A plug and a square Type B plug. This cable is sold separately. 2 Connect the other end of the USB cable to the computer's USB interface connector. Connecting the Network Cable Follow the steps as below for connecting the network cable.
Connecting the Power Cord Install the printer close to an AC wall outlet. If an extension cord is used, the total length of the power cord plus extension should be 5 meters (16 feet) or less. Note Ensure the printer's power switch is off. Only use the power cord supplied with the printer. 1 Connect the power cord to the Power Cord Connector at the rear of the printer. 2 3 Connect the other end of the power cord to a power outlet. Press the Power Switch to On ( | ). The printer begins to warm up.
Changing Network Interface Parameters This printer supports TCP/IP, TCP/IP (IPv6), IPP, SSL Server and the IPSec protocols and Security Level. The table below shows the items required for each of the settings. Configure the printer's network parameters as appropriate for your PC and your network environment. For details of the procedure, refer to the Using the Operation Panel section of the Advanced Operation Guide.
Menu Submenu Setting SSL Server On/Off DES On/Off 3DES On/Off AES On/Off IPP over SSL On/Off HTTPS On/Off IPSec On/Off LAN Interface Auto/ 10BASE-Half/ 10BASE-Full/ 100BASE-Half/ 100BASEFull/ 1000BASE-T Security Level High/Low Note After all network related settings have been done, turn the machine OFF and ON again.
Printing a Network Interface Status Page You can print out a status page for the network interface. The network status page shows the network addresses, and other information under various network protocols about the network interface. Adjust/Maintenance Adjust/Maintenance is used to adjust the print quality and to carry out printer maintenance.
Command Center RX If the machine is connected to the network, you can configure various settings using Command Center RX. This section explains how to access Command Center RX, and how to change security settings and the host name. For details on Command Center RX, refer to the Command Center RX User Guide. Note To fully access the features of the Command Center RX pages, enter the User Name and Password and click Login.
Accessing Command Center RX 1 2 Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Examples: https://192.168.48.21/ (for IP address) https://P001 (if the host name is "P001") The web page displays basic information about the machine and Command Center RX as well as their current status. Note If the screen There is a problem with this website's security certificate. is displayed, configure the certificate.
Changing Security Settings This section explains how to change the security settings. Access Command Center RX by referring to Accessing Command Center RX on page 3-8. 1 From the Security Settings menu, select the setting you want to configure. The configurable settings are Device Security, Network Security, and Certificates. Note The configurable settings within Device Security and Network Security can also be configured from the machine's System Menu.
Changing Device Information Change the device information of the machine. 1 Access Command Center RX by referring to Accessing Command Center RX on page 3-8. 2 From the Device Settings menu, select System. 3 Enter the device information, and then click Submit. IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON. To restart the network interface card, click Reset in the Management Settings menu, and then click Restart Network in Restart.
E-mail settings By configuring the SMTP settings, you can send E-mail notifications on completed jobs. To use this function, this machine must be connected to a mail server using the SMTP protocol. In addition, check the following. • • • • Connecting and Printing The network environment used to connect this machine to the mail server A full-time connection via a LAN is recommended. SMTP settings Use Command Center RX to register the IP address or host name of the SMTP server.
3 Setting Description SMTP Set to send e-mail from the machine. SMTP Protocol Set SMTP protocol. Set the SMTP (E-mail TX) setting to On on the Protocol Settings page. SMTP Server Name Enter the host name or IP address of the SMTP server. SMTP Port Number Specify the port number to be used for SMTP. Use the SMTP default port 25. SMTP Server Timeout Set the amount of time to wait before time-out in seconds. Authentication Protocol Set whether SMTP authentication is used.
Setting E-mail Send Settings Description E-mail Size Limit Enter the maximum size of E-mail that can be sent in kilobytes. When E-mail size is greater than this value, an error message appears and E-mail sending is cancelled. Use this setting if you have set E-mail Size Limit for SMTP server. If not, enter a value of 0 (zero) to enable E-mail sending regardless of the size limit.
Installing the Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the DVD-ROM. Note Installation on Windows must be done by a user logged on with administrator privileges. When connected by USB cable, Plug and Play is disabled on this device when in Sleep mode. To continue the installation, press the GO key to wake the device from Low Power Mode or Sleep before continuing. KX XPS DRIVER cannot be installed on Windows XP.
4 Select the device to be installed. You can also select Use host name for port name and set to use the host name of the standard TCP/IP port. (A USB connection cannot be used.) Note The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable and that it is turned on and click (Reload). 5 Select the package to be installed.
Custom Install The following procedure is an example for installing the software in Windows 7 using Custom Install. 1 Insert the DVD-ROM. Note Installation on Windows must be done by a user logged on with administrator privileges. If the Welcome to the Found New Hardware Wizard dialog box displays, select Cancel. If the autorun screen is displayed, click Run setup.exe. If the user account management window appears, click Yes (Allow). 2 Click View License Agreement and read the License Agreement.
5 Select the device to be installed and driver to be installed, and then click the arrow button to move it to the Products to Install list. 6 Select the utility to be installed, and then click the arrow button to move it to the Products to Install list. Note To install Status Monitor, it is necessary to install Microsoft .NET Framework 4.0 beforehand. 7 Click Install. 8 Finish the installation. When Your software is ready to use appears, you can use the software.
Uninstalling the Software Perform the following procedure to delete the Software from your computer. Note Uninstallation on Windows must be done by a user logged on with administrator privileges. 1 Click Start button on the Windows and then select All Programs, Kyocera, and Uninstall Kyocera Product Library to display the Uninstall Wizard. 2 Place a check in the check box of the software to be deleted. Click Uninstall.
2 3 Double-click the Kyocera icon. 4 Double-click Kyocera OS X 10.5+. 5 The printer driver installation program starts up. 6 Install the printer driver as directed by the instructions in the installation software. Double-click OS X 10.5 or higher. This completes the printer driver installation. If a USB connection is used, the machine is automatically recognized and connected. If an IP connection is used, the settings below are required.
8 Click the plus symbol (+) to add the installed printer driver. 9 Click the IP icon for an IP connection and then enter the IP address and printer name. The number entered in Address will automatically appear in Name. Change if needed. Note When using a Bonjour connection, select Default and click the item that appears in Printer Name. The driver with the same name as the machine automatically appears in Driver. 10 Select the options available for the machine and click Continue.
Printing This section explains the printing procedure from an application software. You can specify the printing settings from each tab on KX Driver. KX Driver is stored in the DVD-ROM (Product Library). For more information, refer to the Printer Driver User Guide in the DVD-ROM. About KX Driver KX Driver consists of the following tabs. Quick Print Use this tab to define basic print options into group profiles that can be accessed quickly and easily.
Printing from Application Software The steps required to print a document created with an application are explained below. You can select the printing Paper Size and Output Destination. 1 2 Load the paper required into the paper cassette. 3 Click the drop down list of printer names. All the printers installed in Windows are listed. Click the name of the machine. 4 Use Number of copies to enter the number of prints required. Up to 999 copies can be entered.
Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later products. This function enables you to connect and print to any AirPrint compatible device without installing a printer driver. To allow the machine to be found when printing by AirPrint, you can set machine location information in Command Center RX. For details, refer to the Command Center RX User Guide.
Status Monitor The Status Monitor monitors the printer status and provides an ongoing reporting function. Note When you activate Status Monitor, check the status below. • • KX Driver is Installed. Either Enhanced WSD or EnhancedWSD(SSL) are set to On in Security section of the Advanced Operation Guide. Accessing the Status Monitor The Status Monitor also starts up when printing is started. Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor.
Printing Progress Tab The status of the print jobs is displayed. Status icon Job list Select a job on the job list and it can be canceled using the menu displayed with a right-click. Paper Tray Status Tab Information is displayed about the paper in the printer and about the amount of paper remaining. Toner Status Tab The amount of toner remaining is displayed.
Alert Tab If an error occurs, a notice is displayed using a 3D image and a message. Status Monitor Context Menu The following menu is displayed when the settings icon is clicked. Settings icon • • • • 3-26 Command Center RX If the printer is connected to a TCP/IP network and has its own IP address, use a web browser to access the Command Center RX to modify or confirm the network settings. For more information, refer to the Command Center RX User Guide.
Status Monitor Notification Settings The Status Monitor settings and event list details are displayed. Select whether notification is performed when an error in the event list occurs. 1 Select Enable event notification. If this setting is set to Off, then the Status Monitor will not start up even when printing is executed. 2 Select an event to use with the text to speech function in Available events. 3 Click Sound file / Text to Speech column. Click the browse (...
Energy Saver Function Low Power Mode When the set time (factory setting is 1 minute) elapses after the printer is last used, the printer automatically enters low power mode. The message display backlight and lights turn off and power consumption is reduced. This status is referred to as Low Power Mode. The amount of time of no activity that must pass before Low Power Mode is activated may be lengthened.
Note that ambient environmental conditions, such as ventilation, may cause the machine to respond more slowly. For more information about configuring settings, refer to Sleep Timer (Sleep timer timeout setting) section of the Advanced Operation Guide. Energy Saver Mode This mode reduces power consumption even more than quick recovery mode, and allows Sleep mode to be set separately for each function. To use the printer, press [GO]. The printer will be ready to operate within 16.5 seconds or less.
3-30 Connecting and Printing
4 Maintenance This chapter explains how to replace the toner container and clean the printer.
General Information This chapter describes basic maintenance tasks you can perform for the printer. You can replace the toner container according to the printer's display. Also, the internal parts need periodic cleaning. Note Information Collection on Memory Chips - The memory chip attached to the toner container is designed to improve convenience for the end user; to support the recycling operation of empty toner containers; and to gather information to support new product planning and development.
Replacing the Toner Container This section explains how to replace the toner container. CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. IMPORTANT During toner container replacement, temporarily move storage media and computer supplies (such as floppy disks) away from the toner container. This is to avoid damaging media by the magnetism of toner. IMPORTANT Kyocera Document Solutions Inc.
4-4 3 Take the new toner container out of the toner kit. Shake the new toner container at least 5 times as shown in the figure in order to distribute the toner evenly inside the container. 4 Remove the label from the toner container. 5 Install the new toner container in the printer. Push firmly on the top of the container at the positions marked PUSH, until you hear a click.
6 7 Turn the lock lever to the lock position. Close the top cover. Maintenance Kit Replacement When the machine prints 100,000 pages, a message is displayed indicating that the maintenance kit should be replaced. The maintenance kit must then be replaced immediately. To replace the maintenance kit, contact your service technician. IMPORTANT When the waste toner in the drum unit is almost full, Warning waste toner box is displayed. Replace the maintenance kit.
Cleaning the Printer To avoid print quality problems, the interior of the printer must be cleaned with every toner container replacement. 1 Open the top cover and front cover. 2 Lift the developer unit together with the toner container out of the printer. 3 Remove the drum unit from the printer by holding the green levers with both hands. Developer Unit Drum Unit 4-6 Note The drum unit is sensitive to light. Never expose the drum unit to light for more than five minutes.
4 Place the drum unit flat on a clean, level surface. IMPORTANT Do not place the drum unit on end. 5 Use a clean, lint free cloth to clean dust and dirt away from the metal registration roller. IMPORTANT Take care not to touch the transfer roller (black) during cleaning. 6 On the drum unit, slide the charger cleaner (green) back and forth 2 or 3 times to clean the charger wire, then return it to its original position (CLEANER HOME POSITION).
8 Return the developer unit to its position, aligning the guides at both ends with the slots in the printer. Then, close the front cover and top cover. 9 Use a lint free cloth to clean dust and dirt away from the vent on the left and the right side of the machine.
Prolonged Non-Use and Moving of the Printer Prolonged Non-use If you ever leave the printer unused for a long period of time, remove the power cord from the wall outlet. We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that may occur when the printer is used next time. Moving the Printer When you move the printer: • • • Move it gently. Keep it as level as possible to avoid spilling toner inside the printer.
4-10 Maintenance
5 Troubleshooting This chapter explains how to handle printer problems, understand error messages, and clear paper jams.
General Guidelines The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service repairs. Symptom Check Items Corrective Actions Print quality is poor. – Text is missing on the Windows test page. Paper is jammed. Nothing lights on the operation panel even when power is turned on and the fan makes no noise. – Select half speed mode using the printer driver.
Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service representative. Printed Results Corrective Action Completely blank printout Check the toner container.
Printed Results Corrective Action Faint or blurred printing Check the toner container and if necessary replace. Refer to Toner Container Replacement on page 4-2. Clean the charger wire. Refer to Cleaning the Printer on page 4-6. Gray background Check the toner container and if necessary replace. Refer to Toner Container Replacement on page 4-2. Check the developer unit and drum unit are installed correctly. Refer to Cleaning the Printer on page 4-6.
Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself. If Call service or Error.Power off. is displayed, turn off the printer then turn it back on to see if the printer has recovered. If the printer has not recovered, turn off the printer, disconnect the power cord, and contact your service representative or authorized service center. Some errors cause the alarm to sound. To stop the alarm, press [Cancel].
Message KPDL error Press GO Corrective Action ## Current print processing cannot continue because of occurrence of KPDL error which is categorized by ##. To print out an error report, display >>Error Report from the menu system, and select On. Press [GO] to resume printing. You can abandon printing by pressing [Cancel]. If Auto Error Clear is set to On, printing will be automatically resumed after a preset period of time. The paper cassette matching the paper size and paper type of the print job is empty.
Message Corrective Action Toner has run out in the toner container. Replace the toner container using a new toner kit. The printer does not operate when this message is displayed. Replace toner Replace the toner container using a new toner kit. Toner low Displayed when the installed toner is not the original Kyocera product. Install original Kyocera toner. Unknown toner installed This message is displayed if the installed toner container's regional specification does not match the printer's.
Storage Error Codes USB Flash Memory Errors Code Meaning 01 The amount of data that can be saved at once has been exceeded. Split the large file into multiple smaller files. The USB flash memory is write protected. Remove the write protection. The USB flash memory is broken. Even if the problem is not solved, format the USB flash memory with the device or use the new USB flash memory compatible with the printer. 04 There is no available space. Delete unnecessary files, etc., in order to free up space.
Ready, Data, and Attention Indicators The following indicators light during normal operation and whenever the printer needs attention. Depending on the status of lighting, each indicator has the following meaning: Indicator Description Flashing. Indicates an error that you can resolve. Refer to Error Messages on page 5-5. On. Indicates that the printer is ready. The printer prints the data it receives. Off. [Cancel] was pressed during Ready is displayed. Data can be received but will not be printed.
Clearing Paper Jams If paper jams in the paper transport system, or no paper sheets are fed at all, the Paper jam message appears and the location of the paper jam (the component where the paper jam has occurred) is also indicated. Status Monitor or Command Center RX can indicate the location of the paper jam (the component where the paper jam has occurred). Remove the paper jam. After removing the paper jam, the printer will resume printing.
Paper jam message Paper jam location Description Reference page D Paper jam inside the printer. page 5-15 E Paper jam at the rear cover. page 5-17 Paper jam Printer Paper jam Rear Cover General Considerations for Clearing Jams Bear in mind the following considerations when attempting paper jam removal: CAUTION When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the paper jam recovery.
MP Tray 1 Remove the paper jammed at the MP tray. IMPORTANT Do not try to remove paper that has already been partially fed. Proceed to Inside the Printer on page 5-15. 2 5-12 Reload the MP tray. Open and close the top cover to clear the error and the printer warms up and resumes printing.
Paper Cassette/Paper Feeder 1 2 Pull out the cassette or optional paper feeder. Remove any partially fed paper. IMPORTANT Do not try to remove paper that has already been partially fed. Proceed to Inside the Printer on page 5-15. Note Check to see if paper is loaded correctly. If not, reload the paper. 3 Troubleshooting Push the cassette back in securely. The printer warms up and resumes printing.
Duplexer Paper is jammed in the duplexer. Remove the jammed paper using the procedure given below. 1 2 Pull the paper cassette all the way out of the printer. Open the duplexer’s cover in front of the printer and remove any jammed paper. Open the duplexer’s cover at the rear of the printer and remove any jammed paper. 3 5-14 Push the cassette back in securely, and open and close the top cover to clear the error. The printer warms up and resumes printing.
Inside the Printer 1 Pull the paper cassette all the way out of the printer. Remove any partially fed paper. IMPORTANT Do not try to remove paper that has already been partially fed. Proceed to step 2. 2 Open the top cover and front cover, and lift the developer unit together with the toner container out of the printer. 3 Remove the drum unit from the printer by holding the green levers with both hands. CAUTION The fuser unit inside the printer is hot.
5-16 5 Return the drum unit to its position, aligning the guides at both ends with the slots in the printer. 6 Insert the developer unit together with the toner container, back into the machine. Close the top cover and the front cover. The printer warms up and resumes printing.
Rear Cover 1 Open the rear cover and remove the jammed paper by pulling it out. CAUTION The fuser unit inside the printer is hot. Do not touch it, as it may result in burn injury. If the paper is jammed inside the fuser unit, open the fuser cover and remove the paper by pulling it out. 2 Troubleshooting Close the rear cover, and open and close the top cover to clear the error. The printer warms up and resumes printing.
5-18 Troubleshooting
6 Appendix This section lists the following information of this printer.
Specifications Note These specifications are subject to change without notice.
Item Interface Description USB USB Interface: 1 USB Memory Slot: 1 Network Network Interface: 1 (10 BASE-T/100 BASE-TX/1000BASE-T) Option eKUIO slot: 1 PDL PRESCRIBE Emulation PCL 6, KPDL, KPDL (AUTO), Line Printer, IBM Proprinter, EPSON LQ-850 Memory Standard 256 MB Maximum 1280 MB Dimension (W × D × H) 375 × 393 × 267 mm 14 3/4 × 15 1/2 × 10 1/2" Weight (without toner container) 12 kg/26.5 lb Power Requirements 120 V AC, 60 Hz, 8.0 A/220 to 240 V AC, 50/60 Hz, 4.
Environmental Standard Requirements This machine conforms to the following environmental standard requirements. • • • • Time for switching to Sleep mode (default): 15 minutes (For Europe), 1 minute (Except for Europe) Time for switching to Low power mode (default): 1 minute Duplex Printing: Standard Equipment Durable paper for feeding: Paper made of 100 % recycled paper Note Contact your dealer or service representative for recommended paper types.
Index C Cassette loading paper ............................................................ 2-2 Charger cleaner ............................................................... 4-7 Cleaning charger wire .............................................................. 4-7 printer ....................................................................... 4-6 registration roller ....................................................... 4-7 Clearing paper jams duplexer ..................................................
Paper gauge .....................................................................2-4 Paper guides ....................................................................2-5 Paper length guide ...........................................................2-3 Paper stopper components ..............................................................1-2 Possible paper jam locations .........................................5-10 Power cord connection .................................................................
We recommend the use of our own brand supplies. We will not be liable for any damage caused by the use of third party supplies in this machine.
KYOCERA Document Solutions America, Inc. Headquarters 225 Sand Road, Fairfield, New Jersey 07004-0008, USA Phone: +1-973-808-8444 Fax: +1-973-882-6000 KYOCERA Document Solutions Asia Limited 16/F.,Mita Centre, 552-566, Castle Peak Road Tsuenwan, NT, Hong Kong Phone: +852-2610-2181 Fax: +852-2610-2063 Latin America KYOCERA Document Solutions (China) Corporation 8240 NW 52nd Terrace Dawson Building, Suite 100 Miami, Florida 33166, USA Phone: +1-305-421-6640 Fax: +1-305-421-6666 8F, No.
KYOCERA Document Solutions Europe B.V. Bloemlaan 4, 2132 NP Hoofddorp, The Netherlands Phone: +31-20-654-0000 Fax: +31-20-653-1256 KYOCERA Document Solutions Nederland B.V. Beechavenue 25, 1119 RA Schiphol-Rijk, The Netherlands Phone: +31-20-5877200 Fax: +31-20-5877260 KYOCERA Document Solutions (U.K.) Limited Eldon Court, 75-77 London Road, Reading, Berkshire RG1 5BS, United Kingdom Phone: +44-118-931-1500 Fax: +44-118-931-1108 KYOCERA Document Solutions Italia S.p.A.
Rev1.0 2014.
