QCP 820, QCP 1920 and QCP 2700 PHONE USER GUIDE
This manual is based on the production version of the QCP 820, QCP 1920 or QCP 2700 portable wireless telephone. The products and equipment described in this documentation are manufactured under license from Kyocera Wireless Corp. Incorporated under one or more of the following U.S.
Important Information FCC/IC Notice This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.
Dial Shuttle: Scroll up Push in to select Scroll down [iv]
CONTENTS GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FUNCTION KEYS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DISPLAY ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USING THE BATTERY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retrieving by part of phone number search 13 CHANGING YOUR PHONE BOOK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Erasing a stored memory 14 Editing a stored memory location 14 DIALING NUMBERS FROM YOUR PHONE BOOK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Speed dialing 15 One/two-touch dialing 15 Dialing from a memory list 15 Dialing from a phone book memory location 15 ADVANCED PHONE BOOK FEATURES . . . . . . . . . . . . . . . . . . . . . . .
RETURNING TO YOUR HOME PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EXITING THE BROWSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NAVIGATING THE PHONE BROWSER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status indicators 30 Icons 31 INTERNET ALERTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 30 30 DATA . . . . . . . . . . . . . . .
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GETTING STARTED Kyocera Wireless Corp. appreciates your business and is pleased you have selected a CDMA wireless phone. The QCP 820, QCP 1920, and QCP 2700 phones defines new industry standards and will give you many years of dependable service.
FUNCTION KEYS Use the following keys as described below. Dial-shuttle. Use the dial-shuttle on the left side of the phone as you work with menus and perform operations. Turn the dial up and down to scroll through options and press it into the phone to perform actions, such as choosing a feature or option. Message. Press to view pages, text messages, and voice mail messages. Clear. Use to erase numbers or characters from the screen or return to a preceding menu. Press it one time to erase text.
DISPLAY ICONS Icons, described below, convey information regarding phone operations. Memory location. Conveys information, based on the open menu, in the upper-left corner of the screen. For example, phone book memory location number “L01,” recent calls list number “C07,” or feature menu number “F01.” Digital mode. Appears when the phone is operating in CDMA digital mode. If it does not appear, your phone is either operating in analog mode or service is not available. Signal strength.
USING THE BATTERY The phone comes with a rechargeable battery pack. Three types of batteries are available for use with this phone. Remember to fully charge the battery as soon as its charge gets low to maximize available talk and standby times. Installing and removing the battery The battery pack snaps easily into the back of the phone, bottom end first, for quick installation and removal. To ensure you do not lose stored numbers and messages, always turn off the phone before removing the battery.
TURNING THE PHONE ON AND OFF When you make or receive a call, always extend the antenna and hold the phone above your shoulder to ensure the best voice quality possible. Turning on the phone Ensure that a charged battery is installed in the back of the phone or that external power is available (that is, the AC adapter, cigarette lighter adapter, or car kit is properly plugged in). 1. Press 2. momentarily. The message “LOOKING FOR SERVICE” appears on the screen. Release . Turning off the phone 1.
POWER SAVE The power save mode feature automatically turns on if the phone hasn’t been able to acquire a signal after 15 minutes of searching. While this feature is active, the phone’s battery charge is saved and the phone automatically rechecks for service periodically. To manually force the phone to recheck for service, press any key. A message on the screen indicates the phone is in power save mode.
BASIC FUNCTIONS Your phone is easy to use and has many time-saving features. MAKING A CALL First, ensure that the phone is on, as described in the Getting Started chapter of this guide. 1. Press the keys to enter the phone number. 2. Press or press the dial-shuttle two times. If the phone is locked or another problem exists, a help message appears. 3. Press to end the call. You can also make calls from phone book memory (page 15) or from your recent calls list (page 18).
Unlocking the keypad ➤ Press to unlock the keypad. Your phone must be turned on to receive calls. Answering calls 1. Press (unless the any-key answer feature is activated). 2. Press to end the call. NOTE: When you are outside your regular service area ( appears on the screen), a distinctive ringing sound indicates you may be billed differently if you answer the call. See your service provider for information.
You can dial 911 or one of three other emergency numbers from your emergency number list, even if the phone is locked. Your service provider may have preprogrammed the three emergency numbers for you. As long as appears on the phone’s screen, you can make emergency calls. Making emergency calls 1. Press 2. Press or one of the other three emergency numbers. . Saving and editing emergency numbers You can easily add or edit phone numbers in your emergency number list. 1. Select “Features.” 2.
5. Turn the dial-shuttle until you see the language you want to use, then press the dial-shuttle. SETTING SERVICE Use the menu option “Set System” or “Set Service” to prevent your phone from making or receiving calls outside your service area. The same menu lets you control whether your dual-band phone operates in digital or analog mode. On the QCP 820 phone, you can limit operation to analog mode using the “Force Call” setting (see page 25). QCP 820 phone 1. From standby mode, select “Features.” 2.
• dig. only. The phone sends and receives calls in digital mode only. Digital calls offer clearer voice quality, enhanced privacy, and longer battery life. • analog only. The phone sends and receives calls in analog mode only. This setting remains in effect until you turn off the phone, at which point it automatically reverts to the previous setting. QCP 2700 phone 1. From standby mode, select “Features.” 2. Scroll and select “Network.” 3. Scroll and select “Set Service.” • AUTOMATIC.
PERMANENT PHONE BOOK The phone has memory for 99 of your friends, relatives, and associates. You can store entries of up to 32 digits with an associated name up to 12 characters. There are two ways to access the entire phone book. • When a call is not in progress (the phone is in standby status): Turn the dial-shuttle one click in either direction to the “SAVED #S” screen. Turn it down another click to enter the “Phone Book.
RETRIEVING NUMBERS FROM PHONE BOOK There are several ways to find numbers in the phone book. This section assumes you’re at the standby status display and not on a call. (You can go to standby by pressing , or the phone book can be retrieved during a call through the “Features” menu.) Retrieving all memory locations 1. Turn the dial-shuttle up or down one click to access the “SAVED #S” screen. 2. Turn it down one more click to access “Phone Book.” 3. Scroll through the entries, one entry at a time.
CHANGING YOUR PHONE BOOK Erasing a stored memory There are two ways to erase a memory. From a phone book entry display (meaning you’re already looking at the entry you would like to remove): 1. Select “Options.” 2. Scroll and select “Erase.” 3. Confirm that you want to erase by selecting “Erase.” Or from the standby display: 1. Select “Features.” 2. Select “Directory.” 3. Scroll and select “Erase.” 4. Select an entry and confirm that you want to erase it. Editing a stored memory location 1.
DIALING NUMBERS FROM YOUR PHONE BOOK You can make a call using any phone book memory location either by speed dialing, one-touch dialing, or by pressing while viewing the memory location. Speed dialing You can quickly dial numbers that are saved in your phone’s phone book with just a couple of key presses. 1. Press the key(s) that correspond to the numeric memory location. For example, for memory location 10, press . 2. Press .
ADVANCED PHONE BOOK FEATURES Pause When you call automated systems (such as voice mail), you often have to enter a series of digits (such as a password). Instead of manually entering the same numbers every time, you can store them in your phone book separated by special characters called pauses. While dialing the number, you’ll have to depress the dial-shuttle to release the pause. (The screen will indicate this.) To insert pauses: 1. Enter the number to be dialed. 2. Select “Options.” 3.
Changing case during name entry When entering a name, you can use both upper and lower case letters. Press the appropriate number key until you see the letter and case you need. After upper case, the sequence repeats in lower case. Viewing a number If the complete number doesn’t fit on the screen, you can view all 32 digits by doing the following. 1. Recall a phone book memory. 2. Select “Options.” 3. Scroll and select “View Number.
RECENT CALLS LIST To facilitate redialing, the phone keeps a list of the last 10 unique numbers that you dialed, answered, missed, or added. New entries replace older entries as calls are received. There are two ways to access the calls list. • In standby (not in a call): Turn dial-shuttle one click in either direction to the “SAVED #S” screen, then up another click to enter the “Calls List.” • In a call or in standby: Select “Features,” then scroll to select ”Directory,” then “Calls List.
• “View Number” to see the complete phone number • “Number Tone” to send/play the sounds associated with each entered number system stored in the list entry (for automated answering systems—such as credit card billing systems and voice mail systems).
FEATURE MENUS There are two different feature menus that let you check or change different feature settings. The long menu includes every possible menu option. The short menu consists of the most frequently used menu items. When the Long Feature menu is active, the flashing number at the top left corner of the screen indicates the menu number. SWITCHING BETWEEN MENUS The menu trees on the following pages show the structure of the long and short menus. To use the long menu: 1. Select “FEATURES.” 2.
F-1: Sounds F11: Ringer Volume F12: Mute/UnMute F13: Keybeep Volume F14: Earpiece Volume F15: Ringer Type F16: Key Sound F17: Beep Length F18: Message Beep F-2: Timers F-3: Directory Features F41: F42: F43: F44: F45: F46: Key Guard Touch Dial Auto-Retry Auto-Answer AnyKey Answer Scratch Pad F61: F62: F63: F64: F65: F66: Banner Backlight Auto-Hyphen Sort Book Language Menu Length My Number Save Erase Edit Find Name Phone Book Calls List F51: F52: F53: F54: F55: F56: F57: F58: Lock Phone New Code R
louder with each ring. Mute/Unmute (Menu 12): Switch the microphone on and off during a call. When the microphone is off, the other party can’t hear you. Keybeep Volume (Menu 13): Adjust the volume that the keys make when you press them. Earpiece Volume (Menu 14): Adjust the earpiece (speaker) volume. Turning the dial-shuttle during a call will adjust this setting as well. Ringer Type (Menu 15): Choose from ten possible ringer sounds.
Directory (Menu 3) This allows access into the phone number storage capabilities including the phone book, recent calls list, and your phone’s own number. Displays the phone’s telephone number (page 7). My Number (Menu 31): Saves memory locations (page 12). Save (Menu 32): Erase (Menu 33): Edit (Menu 34): Erases memory locations (page 14). Edits memory locations (page 14). Finds stored numbers by entering letters of the name (page 13).
Security (Menu 5) You must enter the four-digit lock code to see any items in this menu. The typical default code is the last four digits of your phone number (see page 5). Locks phone from use. When it is locked, you can only make Lock Phone (Menu 51): emergency calls. New Code (Menu 52): Allows you to enter a new four-digit lock code, replacing the old code.
Selects long or short feature menu. The short menu includes only a Menu Length (Menu 66): few often-used items while the long menu includes all of the many features of the phone. See pages 20 and 21 for menu tree layouts. Network (Menu 7) This allows you to set some service provider network settings. Roam Alert (Menu 71): Sounds an audible alert when roaming conditions occur. Displays text and sounds an audible alert when a call is dropped due to Drop Alert (Menu 72): a signal fade.
PAGING, MESSAGING, AND VOICE MAIL This feature lets you receive messages when your phone is turned on. A single key, , allows you to access your messages while a four-line display permits easy viewing. While reading a message, you can return a call to the callback number provided in the message simply by pressing . Messages are stored in the phone’s memory. Older, previously viewed messages are deleted when space is required, unless you “lock” a message.
VIEWING PAGES AND MESSAGES These messages may consist of a time stamp, a callback number, a name (only if the callback number matches one of your stored phone book numbers), and text. You can view both new and old text messages. Reading text messages and pages 1. Press . The display will show the number of voice, new text, and old text messages. 2. Scroll and select the “NEW TEXT” line. You will see the messages in the order they were received except for any urgent messages, which will be displayed first.
MESSAGE OPTIONS At the end of any message, you can choose “OPTIONS.” There are separate options for text messages and voice mail notifications. You can select one of the following options for both types of messages: • “ERASE MSG” to delete the message from memory • “SEND” to make a call to the callback number if it has been included with the message • “SAVE NUMBER” to store the number in your phone book. You can select one of the following options for text messages only.
INTERNET BROWSER You can use your phone to browse the Internet if you subscribe to phone Internet services, and over-the-air Internet access for your phone model is available in your area. Contact your service provider for details. The microbrowser in your phone can access Internet-based information such as: • Stock quotes • Weather • News headlines • White pages • Travel • Entertainment You may also have access to personal information such as e-mail, your calendar, or a personal address book.
1. From the home page, use the dial-shuttle to scroll through the list of available applications. 2. When the arrow cursor points to the application you want, press the dial-shuttle. You can return to the home page at any time. • Press to go directly to the home page or press to back up one step for each keypress. NOTE: When entering data, press to erase the last character. When you backspace in this way to the beginning of the line, pressing again backs you out of the screen.
Once it is received you can look at that page for any length of time without incurring additional phone charges. However, as soon as you follow a link or press the dial-shuttle to submit an entry, the phone establishes a new call. SENDING When you enter data on a screen and press the dial-shuttle to accept it, the phone sends, or “uploads,” the data to the application. Icons Padlock. Indicates that the current Web page is secure.
DATA Some service providers allow you to use your phone to make data calls (for example, e-mail and Internet access) or to send and receive faxes. To do this you must connect the phone to a computer or other computing device using the Data/Fax Cable or the Data On the Go® Fax/Modem PC Card (available separately; see the Accessories chapter of this guide). NOTE: Your phone cannot receive voice calls when the Data feature is activated.
SETTING UP INCOMING DATA CALLS Due to infrastructure limitations, there may be times when your phone cannot determine if an incoming CDMA call contains voice or data information. Check with your service provider to see if they support both voice and data signals. If the network does not know how to distinguish between voice and data calls, and you are expecting a data call, you can set the phone to data mode as discussed below. Incoming voice calls are not possible when you are in this mode. 1.
ACCESSORIES ORDERING ACCESSORIES To order accessories, contact your service provider or visit the Kyocera Wireless Corp. website at http://www.kyocera-wireless.com/store/ or order by phone at 800-211-1537 (510-683-4004).
PHONE SAFETY AND CARE The hand-held portable telephone is one of the most exciting and innovative electronic products ever developed. It lets you stay in touch wherever you go. BACKGROUND Your telephone is a low-power radio transmitter and receiver. When it’s on, it receives and also sends out radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level at which your phone transmits.
Only authorized personnel should install or service the phone and its accessories. Faulty installation or service may be dangerous and may invalidate the warranty. ANTENNA CARE Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations. CARING FOR THE BATTERY For best battery performance, follow these guidelines. • Use only Kyocera Wireless Corp.-approved battery packs and Kyocera Wireless Corp.
Check the laws and regulations on the use of phones in the areas where you drive. Always obey them. Also, if using your phone while driving please: • Give full attention to driving. Driving safely is your first responsibility. • Use hands-free operation, if available. • Pull off the road and park before making or answering a call, if driving conditions require. • If you must use the phone while driving, please use one-touch, speed dialing, and auto-answer modes. An airbag inflates with great force.
Other medical devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using equipment that could be sensitive to RF energy.
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WHERE TO FIND HELP There are several ways for you to get help with your Kyocera Wireless Corp. phone. YOUR SERVICE PROVIDER For questions about your phone and phone service, contact your service provider first. Your service provider’s customer support department can answer questions about your phone, phone bill, call coverage area, and specific features (such as call forwarding or voice mail) available to you.
INDEX dialing calls 7, 8, 15 dialing from memory location 15 dial-shuttle 2 digital mode 3, 10 directory 23 display indicators 3, 4, 9 driving safety 36 A AC adapter 4–5 accessories 1 aircraft 38 analog mode 10 answering a call 8, 23 antenna 3, 5 any-key answer 1, 23 auto-hyphen 24 automatic power off 22 automatic redial 1, 8, 23 automatic scroll 27 auto-N.A.M.
R linking 16 lock code 5, 24 locking keypad 7, 23 memory locations 17 message 28 long menu 6, 20 low battery 4 radio frequency energy exposure 35, 37–38 recalling last number dialed 23 recalling memory locations 13 receive signal strength indicator 3, 9 receiving calls 8, 18 receiving messages 2, 3, 26–27 recent calls list 8, 18 redial 8 restricting numbers 17, 24 ringer 9 type 22 volume 21 roam alert 25 roaming 3, 8, 10, 11 M making a call 7, 9, 15, 18 manual pauses 16 master reset 24 memory clearing 14