User's Guide

Get Started 5
● Check your minutes
● Add money (Top-Up)
● Change plans... and a lot more
From Your Computer
Log in with your phone number and Account PIN at virginmobileusa.com where you can do
everything above, and more.
Top-Up Your Account
Buy Top-Up cards at thousands of retailers. Or, make it real easy by registering your credit/debit
card or PayPal account.
Auto Top-Up
Auto Top-Up is the easiest way to keep your service working. Set it to Top-Up your account
once a month so you can keep emailing, IMing, Tweeting with Twitter, surfing, and talking. No
interruptions, no sweat. Activate Auto Top-Up and adjust your settings anytime by logging at
virginmobileusa.com.
One-time Top-Ups
From Your Device:
Dial *729 on your device or press Home and touch > My Account .
From Your Computer:
If you don’t want to set Auto Top-Up, you can still log in at virginmobileusa.com whenever you
need a quick Top-Up.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized access. Your device automatically
transfers all unanswered calls to your voicemail, even if your device is in use or turned off.
1. Press Home , and touch . (If your screen is locked, press the Power button to
turn on the display, and then touch and flick it to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
 Create your password.