User's Manual

Get Started 9
Our customer support is available from the following
resources:
● Use our Support page at http://
www.mycricket.com/support for answers to a
range of questions.
● Send us a text message from http://
www.mycricket.com/send-text-message-online.
● Call Customer Service at 1-800-CRICKET, or *611
from your Cricket phone.
● The services described in this guide may require a
subscription to a service plan and/or may incur
additional charges. Not all services will work on all
phones. Please visit http://www.mycricket.com/
for more details.
● Instructions to perform tasks in this guide may
change depending on the software version on your
phone.
● Important Privacy Message. This phone is
capable of determining its/your geographical
location. To set controls for access and use of
your location information by others, press
> Settings > Others > Location. You will
then have the option to select On or Off. For some
applications and services you select, a phone
must be turned on and set to allow collection of
location information in order to function.
Customer Support Notes