Operation Manual

10-23
Troubleshooting > Troubleshooting
*1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
*2 You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Cannot obtain the machine
information when using
Fiery.
Check the following settings of [Protocol
Settings] in System Menu.
SNMPv1/v2c: Off
WSD Scan: Off
Enhanced WSD: Off
Change the following settings of
[Protocol Settings] in System Menu.
SNMPv1/v2c: On
WSD Scan: On
Enhanced WSD: On
page 8-46
Check the following settings of [TCP/IP
Setting] in System Menu.
TCP/IP: Off
IPv6: Off
IPSec: On
Change the following settings of [TCP/
IP Setting] in System Menu.
TCP/IP: On
IPv6: On
IPSec: Off
page 8-43
Is "public" entered in [
Read
Community
] of [ SNMPv1/v2c ] in
Command Center RX?
Enter "public" in [
Read Community ]. Refer to the
Command
Center RX
User Guide
Are you using [ Filtering/Firewall ] in
[ Network Security ] of [ Security
Settings
] in Command Center RX?
Deactivate [
Filtering/Firewall ] settings. Refer to the
Command
Center RX
User Guide
Symptom Checkpoints Corrective Actions
Reference
Page