Operation Manual
10-26
Troubleshooting > Troubleshooting
Cannot offset this
paper.
*
Did you select a paper size/type
that cannot be offset?
If the selected paper is not changed
and [Continue] is pressed, offset is
released.
Select the available paper. Press
[Continue] to print.
page 6-18
Cannot perform print
from remote.
— Remote printing is prohibited.
The job is canceled. Press [End].
page 8-27
Cannot print the
specified number of
copies.
*
— Only one copy is available. Press
[Continue] to continue printing.
Press [Cancel] to cancel the job.
—
Cannot process this
job.
*
― Restricted by Authorization settings.
The job is canceled. Press [End].
―
― Restricted by Job Accounting. The
job is canceled. Press [End].
page 9-29
Cannot punch at the
specified position.
Have you selected a position that
cannot be punched?
If the selected paper is not changed
and [Continue] is pressed, punch is
released.
Select the available paper. Press
[Continue] to print.
page 6-20
Cannot punch this
paper.
Did you select a paper size/type
that cannot be punched?
If the selected paper is not changed
and [Continue] is pressed, punch is
released.
Select the available paper. Press
[Continue] to print.
page 6-20
Cannot staple at the
specified position.
Have you selected a position that
cannot be stapled?
If the selected paper is not changed
and [Continue] is pressed, staple is
released.
Select the available paper. Press
[Continue] to print.
page 6-19
Cannot staple this
paper.
*
Did you select a paper size/type
that cannot be stapled?
If the selected paper is not changed
and [Continue] is pressed, staple is
released.
Select the available paper. Press
[Continue] to print.
page 6-19
Cannot use ##### due to
a failure.
― Call service. ―
Check the document
processor.
Is the top cover of the document
processor open?
Close the document processor
cover.
―
Is the document processor open? Close the document processor. ―
Check the main unit
right tray.
Is the main unit right tray closed? Open the main unit right tray. —
Is the acceptable storage capacity
exceeded?
Remove the paper. Printing then
resumes.
—
Check the paper in the
multi purpose tray.
— The paper size is different. Set
selected size paper and press
[Continue].
page 3-33
Check the side feeder.
— The side feeder is not installed
correctly. Attach the side feeder.
—
Message Checkpoints Corrective Actions
Reference
Page