Operation Manual

10-34
Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
Message Corrective Actions
Reference
Page
1101 Failed to send the e-mail.
Failed to send i-FAX.
Check the host name of the SMTP server on the
Command Center RX.
page 2-33
Failed to send via FTP. Check the host name of FTP. —
Failed to send via SMB. Check the host name of SMB. —
1102 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•Host name
•Path
—
Failed to send the e-mail. Check the following on the Command Center RX.
• SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
—
Failed to send i-FAX. Check the following on the Command Center RX.
• SMTP login user name and login password
• POP3 login user name and login password
—
Failed to send via FTP. Check the FTP settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•Path
• Folder share permissions of the recipient
—
1103 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•Path
• Folder share permissions of the recipient
page 5-33
Failed to send via FTP. Check the FTP settings.
•Path
• Folder share permissions of the recipient
—