The World’s Most Advanced Massage Chairs® User Manual Genki M380 Massage Chair
Staying Safe Safety Information To ensure safe use of the massage chair and avoid injury or unsafe conditions, please read and follow all instructions before using product. WARNING USE NOT RECOMMENDED FOR CERTAIN PERSONS Use of massage chair may not be safe or suitable for persons with certain medical conditions and could cause serious injury or death in some circumstances.
CAUTION To avoid the risk of minor injury or discomfort, or damage to the massage chair or other property, please read and follow these instructions for safe use of massage chair: - Do not stand or stack heavy objects on footrest. - Do not operate heating features of chair while under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
H1 - Headline Staying Safe of Page - To avoid damage to chair or floors, do not drag or push the chair or roll its casters on wood floor or carpet. See instructions on p.6 for safely moving chair. - If massage chair is not working properly, has been dropped or damaged, or has been dropped into water or exposed to flooding, return the appliance to a service center for examination and repair before attempting to use. - Do not drop or insert any object into any openings in chair.
Your Chair External Structure Backrest cover LED light Caster Power input Power switch Remote Control Multi-Functional Screen Pause OK Power OK Voice Command Directional Button ZERO Zero Gravity Auto Home Foot Roller Foot Adjust Seat Back Position 5
Welcome to Thank you, and congratulations on purchasing your very own Kyota Massage Chair product - you’ve made a great buying decision. Welcome to the Kyota family. Inside this manual, you will find everything you need to setup and safely enjoy your chair. Please review the entire manual before assembling or using your chair. If you are assembling the chair yourself, please see the Assembly Guide next and reference the online assembly video. For convenience, we’ve also created a Quick Start Guide.
Chair Features - 43” L-Track Zero Gravity Zero Wall Space-saving Technology Calf Rollers & Oscillation Bluetooth Technology Decompression Stretch Reflexology Automatic Footrest Extension USB Charging Port Lumbar Heat Body Scanning Four Wheel Massage Mechanism Airbag Compression Therapy - Intelligent Voice Control - Massage Program Memory Storage
Table of Contents Staying Safe 2 Staying Safe 5 Preparation Installation Site Clearance Space for the Chair Floor Protection Move Methods Connect to Power Chair Setup Main Power Switch Adjust Pillow Body Scanning Reduce the Intensity of your Massage - Manually Getting out of the Chair Chair Entry and Exit Hazards USB Charging Port Getting Started Auto Programs Airbag Massage Airbag Region Airbag Intensity Back Heat Foot Rollers Calf Rollers Intelligent Voice Control Program Memory Storage 10 10 10
Preparation Installation Site Clearance Space for the Chair - 2” clearance for the recline of the backrest; 14” clearance for the extension of footrest and sliding forward of the chair. - Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal interference. 2” CAUTION 14” - Keep the distance between the power socket and power switch within 60” to avoid damage of power cord while massage chair sliding forward.
Move Methods - Apply pressure to the back of the massage chair from behind to pivot on the Castors. Have a second person up front to guide the Footrest until in the correct position. Maintain clearances as mentioned above. Gently lower into place. Do not pull on the side arms. CAUTION - Do not move the chair when there is a user inside. - To carry this product, do not lift by the footrest or armrest, hold the chassis and steady the backrest (have 4 or more people to carry the product).
Chair Setup Getting Comfortable Main Power Switch To power up the chair, flick the main power switch located on the back of the base of the chair to ON. Main power switch Power cord input CAUTION - Children should be supervised to ensure that they do not play with the chair or touch the power box. - Always unplug the massage chair from the electrical outlet immediately after use. - Unplug from outlet during thunder or lightening storms, and before putting on or taking off parts.
Truefit™ Body Scanning Select any auto program and press the OK button. The chair will automatically begin scanning your body, mapping your back, shoulders, and neck. During this process it is important to remain seated back into the chair without lifting your head. The scan can be viewed on the remote control screen.
H1 - Headline Chair Setup of Page Chair Entry and Exit Hazards WARNING! The areas under the footrest and behind the back rest are potentially dangerous for a child or pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be crushed as chair is reclined resulting in serious injury or death.
USB Charging Port Another feature of your chair is an in-built USB port for charging your devices. The USB charging port can be found on the left hand side of the seat opposite the remote cord.
Getting Started Auto Programs Programs When massage chair is operating, press the AUTO button on the remote control to enter Auto Program Menu. Choose from Quick, Full Body, Rest & Relax, Recharge, Recovery, Stretch, Neck & Shoulder, Back Relief, Lower Body, Stress Relief, Renew, and Athlete. Press OK to enter the program you desire. Selected program will show on the home screen.
What for? Description A quick way to feel all the massage techniques and chair movements in a brief 8 minute session. Rapid demonstration of all massage techniques and chair motions. This program is the best choice to relax tired muscles and increase physical vigor. Comprehensive massage session using deep tissue kneading, and tapping. Best for winding down and re-energizing yourself after a long day. Inspired by Thai massage.
Getting Started Airbag Massage Select AIR MASSAGE from Home display, press up or down button to navigate among: POSITION and INTENSITY. Airbag Region Navigate to POSITION, press right button, then use the up or down button to select your desired airbag region: Full Body, Upper Body, or Lower Body. Press OK button to select the airbag region. Airbag Intensity Navigate to INTENSITY, press right button, then use the up or down button to select your desired intensity: 1 = light, 2, 3, 4 = firm, or Off.
Foot Rollers Select MANUAL PROGRAM from Home display, press right button, then use the up or down button to navigate to FOOT ROLLERS. Press right button, then use the up and down buttons to select your desired foot roller speed: 1 = slow, 2, 3 = fast, or Off (deactivate foot roller). Press OK button to select the speed level you desire. Alternatively, press the Foot Roller button on your remote control.
Getting Started Intelligent Voice Control Your chair comes with built in intelligent voice control. This feature allows you to control your chair and massage experience completely handsfree by using one of the many voice commands. Voice Control will only work when the chair is powered on and active or within 20 minutes of an auto program ending. To activate the intelligent voice control function, simply say ‘Hey Kyota’, pronounced ‘Key-oh-ta’, or press the voice control button on the remote control.
Program Memory Storage Your chair has the ability to save your favorite customized massage programs to memory. To create a custom memory setting you first need to set up the chair for what it is you want to record. To do this, create a manual massage program with all of your desired air, heat, speed, and intensity settings. To save a massage program, select MEMORY STORAGE from Home Display, press up or down button to navigate to: Memory 1, Memory 2 or Memory 3.
Settings Setting Tool Select SETTING TOOL from Home display, then use the up or down button to toggle between TIMER, LANGUAGE, BLUETOOTH, or BEEP. Timer Navigate to TIMER, press right button, then press up or down button to select your desired timer: 10 minutes, 20 minutes, or 30 minutes. Press OK to select your desired massage timer length. 20 minutes is the default setting.
Bluetooth Audio Your massage chair includes Bluetooth compatibility so you can play and enjoy your favorite music. To turn on your chair’s Bluetooth, navigate to BLUETOOTH, press right button, then press up or down button to select your desired Bluetooth setting: On or Off. Press OK button to select Bluetooth setting. Open Bluetooth from audio device and pair with M380 Genki to play music.
Create a Massage Manual Programs Select MANUAL PROGRAM from Home display, press up or down button to navigate among: MODE, POSITION, SPEED, WIDTH, FOOT ROLLERS, and CALF ROLLERS. Massage Mode Navigate to MODE, press right button, then use the up or down button to select your desired mode: 360° Knead, Clockwise Knead, CounterClockwise Knead, Upper Knead, Lower Knead, Tap, Knead&Tap, Shiatsu, and Knock. Press OK button to select mode.
Massage Speed Navigate to SPEED, press right button, then use the up or down button to select your desired speed: 1 = slowest, 2, 3, 4, 5 = fastest. Press OK button to select the speed. (Massage speed can only be adjusted when in manual mode). Massage Width Navigate to WIDTH, press right button, then use the up or down button to select your desired roller width: Wide, Medium, or Narrow. Press OK button to select width. (Massage Width only works in tap shiatsu and knock techniques).
Fixing Issues Trouble Shooting Symptoms Possible Causes Possible Solution Noise is heard while in use These noises are normal and arise from friction between the massage rollers and the leather cover No need to take any measures Massage Chair does not start The power cord is not secured into the socket Insert the power plug properly into the power socket Not switched ON Turn on the switch found on chair side.
Frequently Asked Questions Q: I find the chair is too intense to be comfortable. What can I do? A: Your body needs to become acclimated to therapeutic massage. To be effective, the massage techniques must compress the tissue in your body. We recommend the following steps to help get started. Then over time as your body acclimates you can increase the intensity by reducing the layers between you and the chair. 1. Use the body pillow and pillow pad to reduce upper body intensity 2.
The World’s Most Advanced Massage Chairs® 72 Stard Road, Seabrook, NH 03874 Toll Free #: (800) 242-0761 www.kyotamassagechairs.com Version 1.
