User's Manual

FAQ: Frequently Asked Questions
1. I am having Bluetooth pairing or connection problems, what do I do?
A.) Make sure your Bluetooth device is turned on and is on the discoverable mode.(blinking blue light denotes that the
speaker is ready to accept connections)
B.) Make sure your speaker is not already connected with another device (easiest way to determine this is if you see a
steady blue light in the center of the speaker).
C.)If you want to connect with another device , disconnect (you don’t need to unpair) the previously connected device
(you will see the solid blue light in the center of the speaker change to a blinking blue pattern - it’s now ready to accept
connections) and try pairing again.
D.) If you had already paired your device and connection was successful prior but now your connection is failing or
getting a connection error, unpair /forget device (for IOS devices) from your phone or mp3 player and pair again. Now try
to connect.
E.) If you are pairing the first device to the speaker, after you turn on the speaker and when you see a steady blinking blue
light , select IMW355 from the list of discovered Bluetooth devices to pair. If prompted for a password/pass code enter
“0000”.
F.) When you are turning ON the speaker for the first time it automatically tries to connect to the last paired device, if it
cannot find the last paired device and you have paired multiple devices it will try to establish connection with the
previously paired devices. If none of the paired devices are available to connect it will turn to a discoverable mode and
this can take from 5 to 90 seconds (depending upon the number of previously paired devices and their operating system).
If you are trying to establish a connection during this time you will receive an error. Kindly wait for approximately 90
seconds, scan your MP3 player or phone to discover new devices in the Bluetooth manager screen of your device and
select IMW355 from that list to pair. If prompted for a password/pass code enter “0000”.
G.) For android devices after unpairing the speaker it may show up on the available devices. This could happen even if
the speaker is turned OFF. If you trying to pair again – please make sure your speaker is turned ON (We recommend
having your android device close to the speaker), wait for few seconds till you see the blue light blinking (center front of
the speaker) and allow 90 seconds for the speaker to establish that no other device is available for connection. Turn on
Bluetooth on your phone/player. Click on “Scan” for Bluetooth devices from your phone/player to discover IMW355.Now
click on IMW355 to connect.