User Manual

Marine Systems
Aviation Recorders
Automatic Identification System
Page C--3
Rev. 06165M0014-10
Mar . 16/11
Return Material Policy
The L-3 PROTEC is designed as maintenance-free unit. In the unlikely case of a failure, the
entire unit should be sent back to the factory, using extreme care. Attempts by anyone but an
authorized L--3 representative to repair the PROTEC AIS Transponder will void the warranty.
In the event it is necessary to return a unit for repair, c ontact the L--3 Repair Department
at the address at the end of this section to obtain a Return Authorization Number.
1. Overshipments
Quantity of parts rece ived in excess of quantity specified on purchase order.
2. Wrong Part Numbers
Receipt of parts numbered other than those identified on a customer order where L--3 has
not advised the customer by purchase order acknowledgment, by telex, or by notification
on the shipping document that the received part is a replacement for the ordered part.
3. Parts Nonconforming to Specifications
If the extended value of the items is less than $100.00, the items are to be scrapped
instead of returned. When this occurs, notification must be sent to L--3 advising: (1) the
reason for the rejection; (2) the items are less than $100.00 in extended value and have
been scrapped, and; (3) whether credit or replacement is desired.
If you wish to return materia l to L--3 for reasons other than warranty returns or those specified
above, please contact an L--3 Account Administrator for authorization before proceeding. A
Return Authorization Number will be assigned at this time. Your request should specify the
relevant Return Authorization Number, purchase order number, part number, quantity, and the
reason you wish the part returned.
To assist us in processing these items more efficiently, we ask that all returned goods be ac-
companied by paperwork that clearly indicates the following:
1. Reason for return
2. Purchase Order Numbers
3. Correspondence Reference Number
4. Return Authorization Number