Specification Guide

CODE COMPLIANCE INFORMATION
Château Stoves, Cooktops and Rôtisserie are UL Approved for residential use
unless otherwise noted.
CornuFé Stoves carry CSA Approval for residential installation
Please note: According to ANSI Standard Z223, noncombustible ventilation
equipment must be used in conjunction with La Cornue equipment.
NATIONWIDE SERVICE & PARTS INFORMATION
For service, contact the La Cornue Service Center at 877-LACORNU(e)
or 877-522-6768.
LA CORNUE WARRANTY AND LIMITATIONS
La Cornue warrants the original user that the product(s) manufactured are
free from defects on material and workmanship for a period of five years from
date of installation, not to exceed 66 months from date of shipment by Company.
For extended warranty options due to delay in installation, please contact
us at [e-mail].
CHÂTEAU SERIES SHIPPING & DELIVERY
All Château units must ship via inside delivery due to weight and value. Quoted freight
includes wooden crate and import costs (customs, duties and taxes).
Inside Delivery Includes:
Insurance
Delivery crew of 2-4 men
Delivery up to 2 flights of stairs (includes outside and inside stairs)
* Passageway must be accessible and wide enough for delivery crew to maneuver
90 minute onsite delivery time
Placement of unit inside customer’s home, three feet away from its location
Debris removal of original crate packaging, including the wooden crate,
pallet, Styrofoam, and plastic
Delivery Monday to Friday from 8am-5pm
Delivery within designated 5-hour delivery window, during normal business hours
CORNUFÉ SERIES SHIPPING & DELIVERY
CornuFé units may be shipped curbside/warehouse delivery or in-home delivery. Note
that rates for each option are quoted by state and unit.
Curbside delivery service includes:
Insurance
Delivery crew of 1-2 men
Delivery up to the driveway
Delivery Monday to Friday from 8am-5pm
Delivery within designated 5-hour delivery window, during normal business hours
In-home delivery is identical to Château in-home as detailed above
Items not covered (note the below conditions will incur additional costs):
Delivery time of over 90 minutes
Additional labor (more than 2 men for curbside delivery and more than 3 men
for inside delivery)
Waiting time (if recipient not home or not ready to receive order upon arrival)
Customer pick-up
Consignee no show
Consignee refusal of delivery
Consignee refusal within 24 hours of scheduled delivery
Required use of elevator for delivery
Unusual transportation costs – ferries, cranes, etc.
Weekend or holiday delivery
After hours delivery
Specific time delivery
Storage of unit at local distribution center
Conditions never covered under freight charge:
Gas or electrical hookup
Removal of any non-La Cornue debris
Light assembly
Please note: It is the responsibility of the purchaser to arrange installation.
La Cornue is not responsible for installation.
Ordering & Shipping
All Château products (Château Ranges, Cooktops, Hoods, Rôtisserie, Cabinetry and Accessories) are
custom-ordered and quoted on a per-job basis. In our current environment, lead times are constantly
changing, please consult your sales person for current lead time. Freight rates are not reflected in retail
prices and will be quoted on a per-job basis. Standard freight is air freighted from France to U.S. and then
truck to local delivery.
All CornuFé products (CornuFé 110 and 90) are inventoried at Middleby Residential and shipped upon
order or around target delivery date. If a product is not in stock, lead time will be quoted. Standard delivery
time is 1-3 weeks for products in stock. Freight rates are not reflected in retail prices and will be quoted at
time of sale.
All pricing effective March, 2022 © 2022 La Cornue USA
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