FAQ

La Crosse Technology, Ltd. Page 3
• It may be helpful to orient the weather 90 degrees towards your sensor for better reception.
• Sensors operate best when elevated at least 6 feet.
• Remove the batteries from your sensor for 2 minutes. Replace the batteries in the Thermohygro sensor
and after 5 minutes press and hold the SEARCH button for 5 seconds. Wait 10 minutes. If the unit does
not receive a reading from all your sensors, please try the factory reset.
INACCURATE OUTDOOR TEMPERATURE/HUMIDITY
• The thermo-hygro sensor reads the environment. When one of your sensors reads high during the day
but not at night it is often a mounting problem.
•
Side-by-side test
: Bring the thermo-hygro sensor in the house and place it next to your station for 2
hours.
•
Alternatively, place your inaccurate sensor right next to a working sensor for 2 hours
.
• Compare temperatures. The temperatures should be within 4 degrees to be within tolerance. The
humidity should be within 14% to be within tolerance.
• If your sensor reads correctly when next to your station then try a different location outside.
• Look for heat sources such as sunlight, door or window frames, or reflected heat.
OUTDOOR READINGS ARE STUCK OR HI OR LO
• Check batteries. Overpowered or underpowered batteries can cause this reading.
• Replace sensor.
INTERMITTENT SENSOR READINGS
• RF (radio frequency) communication may come and go occasionally. This can be normal in some
environments (e.g. moister climates).
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patience – these
stations can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on.
• Certain temporary conditions can cause it to go out for a time (e.g. 100% humidity).
• IF the signal is lost, the RX will display the LAST DATA recorded from sensor for 10 minutes.
• After that 10 minutes if the signal does not come back then display dashes "--".
• After 30 minutes, start looking for the RF signals automatically.
If a miss happens:
• Hold the SEARCH button for 3 seconds to search for all three sensors.
• The lines below each channel number will flash while searching (up to 3 minutes).
• The station will search for missing sensors for 3 minutes every hour.
• The lines will be solid when the sensor is connected.
• If a sensor for a certain channel is not found, the lines below the channel indicator will not show.
• Distance/Resistance can cause loss of sensor signal. Avoid having more than 1 wall, window, tree etc.,
between the display and your sensor. UV coated windows may actually reflect the signal. Stucco walls
will absorb the signal.