FAQ

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WHY DON’T MY TEMPERATURE/HUMIDITY READINGS
ON MY STATION MATCH THE WEATHER REPORT?
• Your temperature and humidity readings are from you sensor at your location. Your local
reporting station can be miles away so readings will differ.
TEMP ACCURACY: WHY DOES MY THERMO-HYGRO SENSOR READ
INCCURATELY?
• The thermo-hygro sensor reads the environment. If your sensor reads high during the day
but not at night it is a mounting problem.
• Side-by-side test: Bring the thermo-hygro sensor in the house and place it next to your
station for 2 hours.
• Compare indoor and outdoor temperature. The temperatures should be within 4 degrees to
be within tolerance. The humidity should be within 14% to be within tolerance.
• If the sensor reads correctly when next to your station then try a different location outside.
• Look for heat sources such as sunlight, door or window frames, or reflected heat that may
cause inaccurate readings.
• If your temperature is reading low, and location is not an issue, you may have a bad sensor.
WHAT DOES A READING OF “HI” OR “LO” MEAN?
• If your outdoor temperature reading shows “HI” or “LO”, check that your batteries are good.
• Overpower or underpowered batteries can cause this reading.
• If batteries are good, replace the outdoor sensor.
• If your temperature is fine but your humidity is reading “HI” or “LO” or dashes, your humidity
may be below 10% Relative Humidity. Your sensor does not read below 10% humidity.
TEMPERATURE INTERMITTANT: WHY DOES MY TEMP/HUMIDITY
READING COME AND GO?
• RF (radio frequency) communication may come and go occasionally. This can be normal in
some environments (e.g. moister climates).
• If a sensor goes out, please wait 2-4 hours for it to reconnect on its own. Please be patient –
these stations can reconnect on, after many hours out.
• RF (radio frequency) communication is not always 100% on. Certain temporary conditions
can cause it to go out for a time (e.g. 100% humidity).