FAQ

La Crosse Technology, Ltd. Page 3
Flashing Outdoor Temperature
 The outdoor Temperature reading will flash when the connection is first lost or intermittent
between the clock and the outdoor transmitter.
 Distance/Resistance
is generally the cause of intermittent connection or loss of connection
between the transmitter and the clock.
 Check the position of the clock. Turn the clock 90 degrees towards the outdoor transmitter
for better reception.
 Try the quick connect or factory restart.
 Batteries often resolve the connection issue.
Dashes shown for Outdoor Temperature
 Dashes means the connection is lost between the clock and the outdoor transmitter.
 Batteries
often resolve the connection.
 Distance/Resistance can cause loss of connection between the transmitter and the clock.
 Reorientation of the clock 90 degrees towards the outdoor transmitter may provide better
reception.
 Try the quick connect or factory restart
.
Inaccurate Outdoor Temperature Reading
 The outdoor transmitter reads the environment. When mounted in the home it will read
inside temperature.
 When the transmitter reads high during the day but not at night it is a positioning
problem.
 Side-by-side test: Bring the outdoor transmitter in the house and place it next to the clock
for 2 hours.
 Compare indoor and outdoor temperature. The temperatures should be within 4 degrees to
be within tolerance. See the section on accuracy
for details.
 If the transmitter reads correctly when next to the clock then try a different location outside.
 Look for heat sources such as sunlight, door or window frames, or reflected heat.
Intermittent Outdoor Temperature
 RF (radio frequency) communication may come and go occasionally. This can be normal in
some environments (e.g. moister climates). If transmitter signal is lost, please wait 2-4 hours
for the signal to reconnect on its own.
 Move the outdoor transmitter to a closer location.
 Freezer test: Confirm the clock is reading the correct outdoor transmitter. Place the
transmitter in the freezer for an hour and watch the temperature drop on the clock.
 Indoor distance test: Please complete the restart
with transmitter and clock 5-10 feet apart
and inside to establish a strong connection.
 After 15 minutes if there is a reading in the outdoor temperature area, move the transmitter
to another room with one wall between the transmitter and the clock. Observe to see if the
Temperature remains on consistently for 1-hour.
 If the temperature remains on while in the house then it is likely a distance/resistance
issue.
Move the transmitter to different locations outside to find a location where the temperature
reading will hold.
 Distance/Resistance can cause loss of transmitter signal.
 Check Batteries.
Outdoor Temperature Is Stuck or OFL
 The last outdoor reading may remain (not change) for several hours when connection is lost.