Warranty

Umbrellas – One (1) Year
Umbrellas are warranted against failure structurally within one (1) year from the date of purchase, due to
manufacturer’s defects only. Umbrella bases are NOT covered. NOTE: Umbrellas should only be used with
a table and umbrella base. Do not use in high wind or storms.
Component Parts – One (1) Year
If a component part fails due to manufacturing defects within one (1) year from the date of purchase, we
will replace the part.
Alternative Stone Tops – One (1) Year
Tops are warranted for one (1) year against defects in manufacturing and/or workmanship.
Shipping
If necessary, Casual Living Worldwide, Inc. will pay for shipping of replacement product for a period of one
(1) year from the date of purchase. After one (1) year, it will be the original purchaser’s responsibility to pay
for freight and any packaging costs. All orders will be assessed a handling fee and large items may require
an additional handling fee.
Exclusions
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not
limited to freezing or high winds), suntan oil or other chemicals (such as chlorine or exposure to salt water)
normal fading, scratching or chipping of the finish, fading, weathering or staining or discoloration of
furniture, accidental damage, repair, or modifications by customer, glass breakage, normal wear and tear
are excluded from
the warranty.
Furniture used in commercial, contract or any other non-residential applications; clearance items, display
models, and all other as is purchased items are not covered under this warranty. In addition, Casual Living
Worldwide, Inc. will not be responsible for loss of use or time, inconvenience, travel, packaging, or any other
consequential/incidental damages. In no event shall Casual Living Worldwide, Inc.’s responsibility exceed
the value of the replacement part/product.
Care and Maintenance
Be careful to never allow water to build up in frames as this will cause corrosion and freeze damage in
cold climates. Wash all frames with a solution of mild soap and water. Rinse with clean water and dry
with a soft absorbent cloth towel. Frames can be treated with a liquid wax for maximum protection
against UV rays and/or salty damp air. If your set includes cushions, slings, and/or an umbrella they
may be cleaned by hand with a solution of soap and water with a clean water rinse. Never machine
wash cushions, slings or umbrella covers as this will result in shrinkage or damage. After cleaning
cushions, tip on end and allow to drip dry. Never use a commercial or home dryer to tumble dry
fabric goods. Do not use bleach or solvents to clean any product! This will void the warranty.
NOTE: Lack of original receipt will void warranty!
Customer Service
Monday - Thursday 8:00 a.m.- 5:00 p.m. EST, Friday 8:00 a.m.- 4:00p.m. EST
[e-mail]
[phone]
20 Kingbrook Parkway, Simpsonville, KY 40067
CAUTION: Read all instructions before assembly. Failure to do so may result in faulty assembly and potential
injury. Assemble product on a soft, non-abrasive surface (carpet or cardboard) to avoid damaging the
item. Seek assistance to assemble bulky or heavy items. After final alignment, make sure all bolts and nuts
are securely tightened with screw head covers pressed in place.