Compatibility Guide

Table Of Contents
104
Troubleshooting
Troubleshooting issues with wired LAN
connections
Is the power for the network device (broadband router/hub)
turned on?
Check to make sure that the power on the network device is turned on. If the power is
already turned on, check to ensure that the network is not currently being used and then
turn the power o and back on again.
Is the LAN cable rmly inserted and connected?
Check to make sure that the LAN cable is rmly and securely connected to both the printer
and the network device (broadband router/hub).
Check the lamp (link lamp) used to display the connection status. If this lamp is turned o,
try the below items.
Try connecting to a dierent port
Try connecting to a dierent hub
Try replacing the LAN cable with a new one
Turn the printer power o and then back on again to reset it.
You may not be able to connect the printer and network device (broadband router/hub)
temporarily depending on the order in which you turned power on to the devices. After
turning power back on to the printer, wait around 1 min. and then check the connection
status.
Are there several dierent computers and network devices
connected to the same network?
When there are several computers and network devices connected to a network, the IP
addresses for the computers and network devices may not be able to be acquired from the
DHCP server, resulting in the device or devices not being able to connect to the network.
Turn o or disconnect any computer or network device not being used to increase the
number of IP addresses available.