Compatibility Guide
Table Of Contents
- Before completing settings
- Connection settings for connecting to computer
- Connecting from a portable terminal
- Adding a second computer or portable terminal
- Checking/changing the printer network settings
- Initializing the Network Settings
- Troubleshooting
- Troubleshooting issues with network settings made using the Label Editor installer
- Troubleshooting issues with network settings made using the Network Configuration Tool
- Troubleshooting issues with wireless LAN connections (Infrastructure Mode)
- Troubleshooting issues with wireless LAN connections (Simple AP Mode)
- Troubleshooting issues with wired LAN connections
- Methods for resolving issues with not being able to connect at all
- Trademarks/Notation
93
Troubleshooting
Troubleshooting issues with network settings
made using the Network Conguration Tool
A "Exchanging data for acquiring the printer information did
not complete. Check the connection with the printer." message
appears
Check to make sure that the printer is not exhibiting any of the statuses listed below.
• Is the printer currently printing?
If the printer is currently printing, wait until it is nished and then try again.
• Is the printer power turned o?
Check to make sure that the power to the printer is turned on, and turn it on if it is not,
and then try again.
• Check the status of the network. Check to make sure that the printer is communicating
via the network. If unable to check the network status yourself, contact your network
administrator for assistance.
A "Unable to complete the settings because the password was
invalid." message appears.
If you set a password to the printer during setup, you will need to enter that same
password again when you attempt to change the network settings. Make sure to enter the
correct password set to the printer. If you have forgotten the password or do not know
what it is, contact your network administrator for assistance.
If necessary, reset the network settings to their initial default settings.
Î
Initializing the Network Settings (p.89)
Reset the network settings for the printer to the default settings and then recongure the
settings.
• Wireless LAN settings (Infrastructure Mode)
Î
Setting up a wireless LAN connection (Infrastructure Mode) (p.11)
• Direct connection without using an access point
Î
Setting up a wireless LAN connection (Simple AP Mode) (p.39)
• Wired LAN connection
Î
Conguring settings for a wired LAN connection (p.55)