Compatibility Guide

98
Troubleshooting
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Is the correct SSID set to the printer?
The printer will not be able to connect to the network device (access point/broadband
router) if the SSID of the printer is dierent from that used for the network device. If
connecting in Simple AP Mode, you will not be able to connect the printer to the network
if the name of the network in Simple AP Mode and the SSID set for the printer are dierent.
Check the SSIDs for the connection device and printer to see if they are the same or not.
Memo
Refer to the next page for procedures on how to check the SSID set for the printer.
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Checking/changing the printer network settings (p.72)
If not able to nd the SSID for the network device being used, check the manual for the
network device or ask the person who congured the network settings for assistance.
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Are the devices using the same wireless network security
method as that set for the printer?
The devices will not be able to connect if the printer, computer, and network device (access
point/broadband router) are set up under dierent wireless network security methods.
Recongure the settings in such cases so that the printer, computer, and network device
all use the same wireless network security method. If unsure how to proceed, check the
manual for your network device or consult with the person who congured the network
settings for the devices.
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Is the privacy separator function enabled on the network
device (access point/broadband router)?
The printer and computer will not be able to communicate with each other if the privacy
separator function (a function that prevents devices connected to the same access point
from connecting to each other) is enabled on the network device being used. Follow
the instructions in the manual for your network device to disable the privacy separator
function.