LW-Z5000 Series LW-Z5010 Series User’s Guide Before Use Ways of Using the Printer Part Names and Functions Setting up the Printer Connecting to Your Device Maintenance Troubleshooting Specifications Appendix LW-Z5000 Series LW-Z5010 Series M00127002EN
Contents Before Use.............................................................................................. 5 ■ About This Manual............................................................................................................................................................. 5 ■ Symbols Used in This Guide ........................................................................................................................................... 5 ■ About the Printer...........................
Connecting to Your Device ................................................................. 28 ■ Connecting via Wi-Fi .......................................................................................................................................................28 Connecting Directly with a Device (Simple AP mode)............................................................................................................. 28 Connecting using a Wireless Router or Access Point (Infrastructure mode).....
Specifications ...................................................................................... 52 ■ LW-Z5000 Series ...............................................................................................................................................................52 Printer ........................................................................................................................................................................................................ 52 Interface......
Before Use Before Use This chapter contains information you should know before using the printer. About This Manual This manual is for LW-Z5000 Series and LW-Z5010 Series. Information or instructions only for one of the two series are given under “LW-Z5000 Series only” or “LW-Z5010 Series only”. For information or instructions common to the two series, printer illustrations of either LW-Z5000 Series or LW-Z5010 Series are used.
Before Use About the Printer The last two characters (**) of the printer model name (“LW-Z5000**” or “LW-Z5010**”) vary by country or region where you purchase the printer. When you purchase a tape cartridge or Bulk label quick kit for your printer, make sure that the full model name of your printer is listed as a compatible printer.
Before Use Cautions for Using the Printer Before using the printer, read the “Important Safety Information” sheet included in the printer package to ensure safe and correct use of the printer. The following is additional precautions for using the printer. • When cutting labels with your scissors, be careful not to cut your fingers. • Do not attach your labels to human body, living creatures, public facilities, and other people’s property.
Before Use Recycling the Battery Contains a lithium-ion battery. Must be recycled or disposed of properly. Do not disassemble the battery pack. For American Users The lithium-ion battery is recyclable. At the end of its useful life, under various state and local laws, it is illegal to dispose of this battery into your municipal waste stream. Please call 1-800-8BATTERY for information on how to recycle this battery.
Before Use Introduction to Software The following provides a brief introduction to software that can be used with the printer. For a Computer Label Editor (for a Windows computer) Allows you to create and edit labels. Install this on your computer. Using “Setup.exe” of this software, you can also install the printer driver and “Network Configuration Tool”. How to get Download from the website below. www.epson.com For LW-Z5000PX/LW-Z5010PX labelworks.epson.
Before Use Caution Label The caution label attached to the printer indicates the caution described below. Be careful not to cut yourself with the cutter unit A, C, and D.
Ways of Using the Printer Ways of Using the Printer The printer can be used in the following ways.
Ways of Using the Printer Printing a Large Number of Labels By using a Bulk label quick kit, you can print a large number of labels at a time. If you use the rewinder unit that is available as an option, you can carry the large number of labels easily because the unit can rewind the printed label paper neatly.
Ways of Using the Printer Transferring Images to the Printer (LW-Z5010 Series only) "Label Editor", the software provided for Epson label printers, allows you to transfer image data from a computer to the printer. Once you transfer image data such as a company logo or your original mark to the printer, you can print labels with the logo or mark without connecting to the computer. First, operate Label Editor to transfer image data to the printer, and then operate the printer to use the transferred image.
Ways of Using the Printer 5 Select the loaded image, and then click [Transfer]. Using the Transferred Image on the Printer 1 When editing a label seeing the label image on the display, touch the menus in the order shown below. [Add] - [Symbol] - [Download Symbol] The images transferred from the computer are displayed. 2 Touch one of the images to insert it into the label file you are editing.
Part Names and Functions Part Names and Functions LW-Z5000 Series Front 1 Rear button Lets you switch the Wi-Fi mode between the Infrastructure mode, Simple AP mode, and off. 2 button Lets you turn the printer on or off. 3 Power LED Stays on while the printer is powered. 4 LED Stays on while the printer is in the Infrastructure mode. 5 LED Stays on while the printer is in the Simple AP mode. 6 LED Blinks when an error occurs. 7 Tape ejection slot Printed labels come out through this slot.
Part Names and Functions 8 Rewinder cover Open this cover to connect a rewinder unit (available as an option) to the printer. 9 Top cover lever Push this lever up to open the cover. 10 button Lets you feed the tape, or feed and cut the tape. 11 Top cover Open this cover to install or remove a tape cartridge. 12 Tape insertion slot When installing a tape cartridge of Bulk label quick kit in the printer, let the tape pass through this slot.
Part Names and Functions LW-Z5010 Series External Front 1 Rear LCD cover Open this cover to operate the touch panel and the keyboard. 2 Tape ejection slot Printed labels come out through this slot. 3 Rewinder cover Open this cover to connect a rewinder unit (available as an option) to the printer. 4 LED Stays on while the printer is powered. 5 LED Indicates the battery status. Comes on when charging is started, and stays on during charging. Turns off when charging is completed.
Part Names and Functions 7 Top cover Open this cover to install or remove a tape cartridge or a battery. 8 Tape insertion slot When installing a tape cartridge of Bulk label quick kit in the printer, let the tape pass through this slot. 9 AC adapter connector Connect the cable of the AC adapter. 10 USB connector Connect the included USB cable. 11 Wired LAN connector Connect a LAN cable.
Part Names and Functions LCD touch panel / Buttons / Keyboard 1 button Lets you display the label type selection screen. 2 button Lets you move back to the previous screen. 3 button When editing a label seeing the label image on the display, press this button to access the following menus.
Part Names and Functions 4 button Lets you turn the printer on or off. 5 Character keys Lets you enter characters and marks. 6 key Shift key 7 key Caps lock key 8 key Function key Hold down this key and press a dual-purpose key to activate the second function of the dual-purpose key. 9 key Allows you to type an accented character. 10 Space key Lets you enter a space. 11 Cursor key Lets you move a cursor when selecting a menu or setting, or when editing a label.
Part Names and Functions LCD touch panel Header area Displays information of installed tape, and the printer settings. Some icons in the area allow you to display the setting screen by touching it and you can change the setting. A B 1 The following information is displayed. Type of installed tape, Label length, Tape width 2 Indicates that caps lock is enabled. 3 Shows the currently selected font style. 4 Shows the current cut setting.
Part Names and Functions Footer area Touch one of the menus to display the setting screen. 9 Allows you to add an object. You can choose the object type from the following options. • New Block • Symbol • Barcode • Serialize • Auto Serialization 10 Allows you to change the font settings. You can change the following settings. • Font Size • Style • Border & Line • Bold & Italic • Character Spacing • Character Width 11 Allows you to change the label settings. You can change the following settings.
Setting up the Printer Setting up the Printer This chapter explains the way of installing a tape cartridge, connecting the AC adapter, and installing the battery (LW-Z5010 Series only). Installing the Tape Cartridge CAUTION • Make sure to turn the printer off when installing a tape cartridge. • Make sure to use a tape designated by Epson. • When you replace the tape cartridge, make sure to adjust the half cut depth with a new tape.
Setting up the Printer 4 Install a tape cartridge. 5 Close the cover.
Setting up the Printer Feeding the Tape CAUTION Make sure to feed the tape whenever you install a tape cartridge. LW-Z5000 Series 1 Press the button. 2 Press the button. The tape is fed. LW-Z5010 Series 1 Press the button. 2 Press the 3 Touch one of the options on the LCD touch panel. The tape is fed, or fed and then cut. button.
Setting up the Printer Connecting the AC Adapter CAUTION 1 Make sure to use the designated AC adapter. Connect the AC adapter as shown below.
Setting up the Printer Installing the Battery (LW-Z5010 Series only) CAUTION • Make sure to use the included lithium-ion battery (AST2437Z2-1). • Charge the battery when using the printer for the first time. 1 Open the top cover. 2 Open the battery cover. 3 Install the battery. 4 Close the cover.
Connecting to Your Device Connecting to Your Device This chapter describes typical methods for connecting the printer to your device. For more details, instructions for changing the connection settings, and the other methods to connect with a computer, see “Network Configuration Guide” that is included in the Label Editor (application software) package. For instructions to set up your device, such as a computer, smartphone, access point, see the documentation for the device.
Connecting to Your Device Connecting with a Smartphone or Tablet (SSID) 1 Change the connection mode of the printer U"Part Names and Functions" on page 15 D 2 Print a status sheet to know the security key of the printer U"Printing a Status Sheet" on page 33 D 3 Enable Wi-Fi on the smartphone or tablet D 4 Select the printer on the smartphone or tablet, and then enter the security key Connection is complete.
Connecting to Your Device Connecting using a Wireless Router or Access Point (Infrastructure mode) The following procedure is for adding the printer to a network to which your computer is already connected through a router or access point.
Connecting to Your Device Connecting using PIN Code 1 Press the button on the printer to print the PIN code U"Printing PIN Code" on page 34 D 2 Register the PIN code of the printer to the router or access point Connection is complete. D 3 Install Label Editor and the printer driver on the computer U"Checking the Printer Settings" on page 33 When a message saying that the setting is complete, you can operate the printer from the computer.
Connecting to Your Device Connecting via a Wired LAN The following procedure is for adding the printer to a network to which your computer is already connected.
Connecting to Your Device Checking the Printer Settings Printing a Status Sheet Q NOTE When printing a status sheet, set a tape that has a width of 6 to 50 mm in the printer. Do not use a tape of self-laminating labels or die-cut labels. LW-Z5000 Series 1 Press and hold the button for at least three seconds. A status sheet is printed. LW-Z5010 Series 1 Touch the Wi-Fi icon on the LCD touch panel. 2 Touch [Print Connection Information]. 3 When a confirmation message is displayed, touch [OK].
Connecting to Your Device Printing PIN Code Q NOTE When printing PIN code, set a tape that has a width of 6 to 50 mm in the printer. Do not use a tape of self-laminating labels or die-cut labels. LW-Z5000 Series 1 Press and hold the button for at least three seconds. The PIN code is printed. LW-Z5010 Series 1 Touch the Wi-Fi icon on the LCD touch panel. 2 Touch [Print WPS-PIN Code]. 3 When a confirmation message is displayed, touch [OK]. The PIN code is printed.
Maintenance Maintenance This chapter provides instructions for maintaining the printer and its accessories to keep them in the best condition; such as instructions for adjusting the printer, replacing the cutter, cleaning the printer and accessories, and charging the battery (LW-Z5010 Series only). Adjusting Half Cut Depth Make this adjustment when any one of the following applies. • Half cut does not cut tape cleanly. • Half cut works just like the full cut; it cuts tape and backing paper.
Maintenance 7 Click [Send] to apply the changed setting to the printer. The printer setting is overwritten with the changed setting. Changing the Setting on the Printer (LW-Z5010 Series only) 1 Press the that order. button, and then touch [Print Settings] - [Half Cut Depth Settings] in 2 Touch and/or to change the setting. Click [Test Print]. The tape is cut with the changed half cut depth setting. 3 Check the result of the half cut. To change the setting, repeat the procedure from step 2.
Maintenance Replacing the Cutter Unit The printer is equipped with a user-replaceable auto cutter unit and half cutter unit. If the cutter becomes dull, replace the cutter unit. A replacement cutter unit is available as an option. CAUTION • Be careful not to cut yourself with the cutter unit. • Always turn the printer off and remove the AC adapter and the battery before performing work. • The cutter unit consists of two parts. Make sure to replace both the parts at a time.
Maintenance 2 Hold the upper edge of the unit between your thumb and index finger as shown, and remove it. 3 Insert a new cutter unit into the printer. Insert the unit until it clicks into place. 4 Close the cover.
Maintenance Charging the Battery (LW-Z5010 Series only) CAUTION • Charge the battery at a temperature between 5 to 35 degrees C. • Make sure to turn the printer off when charging the battery. 1 Check that the printer is powered off. 2 Open the top cover. 3 Open the battery cover.
Maintenance 4 Install the battery. 5 Close the battery cover and the top cover. 6 Connect the AC adapter to the printer. LED turns on. LED turns off when charging is completed.
Maintenance Cleaning the Printer CAUTION • Make sure to turn the printer off. In addition, disconnect the AC adapter from the printer, and disconnect the power cable from the wall outlet. • For LW-Z5010 Series, when using the battery, make sure to remove the battery from the printer. Exterior/Base Plate CAUTION Do not use chemical agent or solvent such as benzine, thinner, and alcohol. In addition, avoid using a chemical duster. Wipe the dirt off with a soft cloth.
Maintenance Cutter Unit If paper dust or adhesive has attached to the cutter unit, the printer may fail to feed the tape correctly, or the tape may get jammed inside the printer. Clean the cutter unit if such problems occur. 1 Remove the cutter unit from the printer. U"Replacing the Cutter Unit" on page 37 2 Dampen a cotton swab with alcohol, and using the swab, remove paper dust and/or adhesive from the cutter blade and the blade receiving part. Clean the areas shown in the figure below.
Maintenance Cleaning the Rewinder (Option) Rubber Roller If paper dust or other foreign materials adhere to the rubber roller, it may cause printed characters/symbols to expand or contract, or the tape may be cut at a wrong position resulting in producing pieces of tape longer than the setting. Clean the rubber roller periodically. 1 Wring out a wet cloth, and then wipe the dirt off with the cloth or a cloth moistened with alcohol.
Maintenance Attaching the Rewinder Cover The rewinder cover is connected to the printer with a connecting strap. If the connecting strap is disconnected from the rewinder cover, make sure to attach it to the cover. CAUTION 1 • Make sure to keep the rewinder cover closed while you do not use the rewinder. The printer does not print if the rewinder cover is open without having the rewinder connected.
Maintenance Passing Tape of Bulk Label Quick Kit (Option) Through the Cartridge If the tape of Bulk label quick kit comes off the cartridge, set the tape following the procedure below. CAUTION • Do not touch the print side of the tape with your bare hands. If the print side is smeared, it will result in a drop in print quality. • Be careful not to let the tape skew in the cartridge. 1 Press the [Push] button on the cartridge. You will see a gap as shown below. 2 Pass the tape through the cartridge.
Maintenance Initializing the Printer If the printer malfunctions due to static electricity or any other reason, or if you want to restore the default settings, initialize the printer. CAUTION Initializing the printer resets all data files stored in the printer, and the printer settings, such as the cut settings and network settings, to the factory default settings. LW-Z5000 Series 1 Turn the printer off. 2 Press the button, the button, and the button at the same time.
Troubleshooting Troubleshooting Troubles with the Printer Symptom/Question Solution Printing is finished, but the tape is not cut. If you are using a tape that cannot be cut by the printer, such as magnet tape, the tape is not cut even if you have set the printer to automatically cut tape. Use your scissors or a similar tool to cut the tape. The cutter does not cut tape cleanly. The cutter can become dull if paper dust and/or adhesive adhere to the cutter. Clean the cutter.
Troubleshooting Symptom/Question The printer does not print. Solution If you are not using the rewinder, and the rewinder cover is not closed, the printer does not print. Close the rewinder cover. U"Part Names and Functions" on page 15 If the connecting strap has been disconnected from the rewinder cover, it may has been caught in the cover preventing the cover from closing properly. Connect the strap to the rewinder cover and then close the cover properly.
Troubleshooting Symptom/Question Solution After replacing tape, label data that you had printed until you replace the tape is not displayed. The printer stores label data with tape width information in addition to the text and font settings. If you want to continue printing the same data after replacing tape, install a tape that has the same width as the previous one. The printer automatically turns off.
Troubleshooting Troubles with the Rewinder Symptom/Question The rewinder does not rewind tape properly. Solution When setting the tape to the rotation shaft of the rewinder, if you touch the leading edge of tape with your bare hands after you apply hand cream or touch oily material, the tape may not be set in the shaft correctly and cause the tape to disconnect from the shaft or to be rewound improperly. Clean inside the rotation shaft.
Troubleshooting Troubles with the Bulk label quick kit Symptom/Question Solution The tape of Bulk label quick kit has come off the cartridge. Reset the tape to the cartridge. The Bulk label quick kit has run out of tape. Remove the box of Bulk label quick kit from the base plate, and set a box of new Bulk label quick kit to the base plate. The tape is not fed correctly. Make sure that tape is not getting stuck or tangled inside the box.
Specifications Specifications LW-Z5000 Series Printer Dimensions Approx. 193 (W) x 198 (D) x 144 (H) (mm) Weight Approx. 2.9 kg (excluding tape cartridge) Interface USB USB 2.0 Full-Speed Wired LAN 100BASE-TX/10BASE-T Wireless LAN IEEE802.11b/g/n (Wi-Fi 4) *Wi-Fi Certified Usage conditions Operating temperature 5 to 35 degrees C Storage temperature -10 to 55 degrees C Supported tape Tape cartridge 4 to 50 mm width tape can be used.
Specifications LW-Z5010 Series Printer Dimensions Approx. 193 (W) x 198 (D) x 153* (H) (mm) * 260 mm with the LCD cover open. Weight Approx. 3.2 kg (excluding batteries, tape cartridge) Interface USB USB 2.0 Full-Speed Wired LAN 100BASE-TX/10BASE-T Wireless LAN IEEE802.11b/g/n (Wi-Fi 4) *Wi-Fi Certified Usage conditions Operating temperature 5 to 35 degrees C Storage temperature -10 to 55 degrees C Supported tape Tape cartridge 4 to 50 mm width tape can be used.
Specifications Lithium-ion Battery Type C52CE97010 Manufacturer SEIKO EPSON CORPORATION Mean output voltage DC7.2 V Capacity Typ.1950 mAh, Min.
Appendix Appendix Consumables and Options This chapter introduces you to consumables and options for this printer. They are available from distributors of the printer or by other methods. Visit the website below for details about the consumables and options, and lineup of tape cartridges and Bulk label quick kits. www.epson.com For LW-Z5000PX/LW-Z5010PX labelworks.epson.com Auto cutter unit (CF001) This is a replacement auto cutter unit. Half cutter unit (CH001) This is a replacement half cutter unit.
Symbol List (LW-Z5010 Series only) ASME Data Center ANSI Double Number Electrical ARC Environment Arrows Fire GHS WHMIS Audio Visual Greek Brackets Currency
IMO PPE Laboratory Prohibited Mark Public Signs Math Punctuation Metric Shipping Number Warning Extra Symbol Office
Frame List (LW-Z5010 Series only) Table List (LW-Z5010 Series only)
Appendix Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The content of this manual is subject to change without notice. While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes no responsibility for errors or omissions.
