LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Table of Contents page 1 Table of Contents 1.Introduction............................................................................................................... 4 1.1. Minimum System Requirements...................................................................................................... 5 1.2. Box Content.................................................................................................................................
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Copyrights Copyright © 2010 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Inc.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Health and Safety Precautions ✦✦ Only qualified persons are authorized to carry out maintenance on this device. ✦✦ Read this User Manual carefully and follow the correct procedure when setting up the device. ✦✦ Do not open a disk drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Introduction page 4 1. Introduction Congratulations on the purchase of your new LaCie 2big USB 3.0. The 2big USB 3.0 is the ultimate approach to a flexible RAID (Redundant Array of Independent/Inexpensive Disks) solution, with its ability to manage various RAID levels for a wide range of applications. Since needs differ among all users, the LaCie 2big USB 3.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 1.1. Minimum System Requirements Operating System Interface Port Disk Space The latest versions USB 3.0** or USB Minimum of of Microsoft Win- 2.0 600MB recomdows XP*, Windows mended Vista, or Windows 7 The latest versions USB 3.0** or USB Minimum of of Mac OS 10.5.x, 2.0 600MB recomor 10.6.x mended *Windows XP will not recognize logical volumes greater than 2TB. For details, see section 3.4.1. File System Formats.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Introduction page 6 1.2. Box Content Your LaCie 2big USB 3.0 package contains the system tower and an accessories box containing the items listed below. 1 1. LaCie 2big USB 3.0 2. SuperSpeed USB 3.0 cable (compatible with USB 2.0) 3. Power supply kit 4. LaCie Utilities CD-ROM 5. Quick Install Guide 2 6. 2-in-1 RAID modification and drive removal tool 3 IMPORTANT INFO: Please save your packaging.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Introduction page 7 1.3. Views of the Drive Front View The blue LED (A) on the front of the LaCie 2big USB 3.0 serves as a status indicator for the RAID, and an on/off button (see Auto Power and Manual Shut Off for more information on the auto power function). A See troubleshooting section 4.1. LED Status Indicators for more information. Fig.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Introduction page 8 Rear View 1. Drive status LED 2. Drive tray handle 3. Drive lock DESIGNED BY NEIL POULTON 4. USB 3.0 port 5. Power input connection 6. RAID confirmation button Fast 1 JBOD Safe 7. RAID selection switch 7 CAUTION: To avoid overheating, the LaCie 2big USB 3.0 should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Introduction page 9 1.4. Cables and Connectors USB USB is a serial input/output technology for connecting peripheral devices to a computer or to other peripherals, such as USB hubs. Hi-Speed USB 2.0 is a common interface that supports high speed devices such as hard drives, CD/DVD drives, and digital cameras. SuperSpeed USB 3.0 offers transfer rates up to ten times faster than its predecessor. Included USB 3.0 Cable Hi-Speed USB 3.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 2. Setting Up Your LaCie 2big USB 3.0 This section covers the installation and configuration of the LaCie 2big USB 3.0. Follow the steps below to power on and configure your 2big USB 3.0: Step 1: 2.1. Connect the Interface Cable Step 2: 2.2. Turn the Drive On Step 3: 3.4. Formatting and Partitioning – Format the drives to suit your storage needs. For more information about file system formats, see section 3.4.1. File System Formats.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Setup page 11 2.1. Connect the Interface Cable 1. Plug one end of the interface cable into the corresponding port (USB 3.0 or USB 2.0) on your host computer. 2. Connect the other end of the cable to the matching port on the 2big USB 3.0. DESIGNED BY NEIL POULTON USB 3.0 Fast JBOD Safe USB 3.0 Confirm Fig.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Setup page 12 2.2. Turn the Drive On The power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector. DESIGNED BY NEIL POULTON 1. Connect Cable A to the 2big USB 3.0. 2. Connect Cable B to the power supply brick (C). Fast JBOD Safe 3. Connect Cable B to a surge protector or wall outlet. 4. The 2big USB 3.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Setup page 13 2.3. Disconnecting Your Hard Drive USB devices feature “plug & play” connectivity, which means that a drive can be connected and disconnected while the computer is running. To prevent failures, it is important to follow the steps below before disconnecting your hard drive. Windows XP Users From the System Tray located in the lower right-hand side of your screen, click on the Eject icon (a small green arrow over a hardware image) (Fig.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual RAID page 14 3. RAID 3.1. About RAID Modes This section will help you decide which RAID mode is right for your application. 3.1.1. RAID Mode Capacity RAID 0 (FAST) 100% JBOD 100% RAID 1 (SAFE) 50% Protection Speed RAID 0 (FAST - High performance) The 2big USB 3.0 is pre-configured in RAID 0, the faster level of RAID. Requiring at least two drives, RAID 0 stripes data onto each disk.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.1.2. RAID page 15 JBOD (Just a bunch of disks) When the 2big USB 3.0 is set to JBOD, each drive is considered a separate device, similar to individual hard disk drives. Each disk will mount on your computer as separate hard drives, divided into the partitions created by your operating system’s disk management utility. One great advantage of JBOD is the use of the full capacity of both drives.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.1.3. RAID page 16 RAID 1 (SAFE - Data protection) In RAID 1, the two physical disks are mirrored together so that one single logical volume mounts on the desktop. Please note that the combined storage will not exceed the available capacity of the lowest-capacity single disk. All data is saved simultaneously on each disk (Fig. 12). If one physical disk fails, the data is available immediately on the second disk. No data is lost if one disk fails.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual RAID page 17 3.2. Changing the RAID Mode See section 3. RAID to become familiar with the levels of RAID available to the 2big USB 3.0 before following the steps below. IMPORTANT INFO: Changing the level of RAID will require that you format the LaCie 2big USB 3.0. Please back up any data stored on the LaCie 2big USB 3.0 before following the steps below. DESIGNED BY NEIL POULTON Tool RAID Selection Switch CAUTION: Your LaCie 2big USB 3.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual IMPORTANT INFO: You must partition the disk drives after changing the RAID mode. See section 3.4. Formatting and Partitioning. CAUTION: Disk drives must be inserted correctly in the 2big USB 3.0 before changing the RAID level. TECHNICAL NOTE: The drive status LEDs on the rear of the 2big USB 3.0 will blink with disk activity. See 4.1. LED Status Indicators for more information on LED behavior.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Installing Drives page 19 3.3. Removing and Installing Drives In the event that an individual hard disk fails in the LaCie 2big USB 3.0, please contact your LaCie reseller or LaCie Customer Support. Please replace a defective hard drive only with a new drive provided by LaCie. For drive removal and replacement process, please follow the steps below. CAUTION: After continuous use of the LaCie 2big USB 3.0, drives may be hot. Use caution when removing.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual To Install a Drive: 1. If the 2big USB 3.0 is configured in RAID 0, turn the device off and unplug it. If the 2big USB 3.0 is configured in RAID 1, you can leave it turned on and continue to step 2. 2. Carefully insert the drive tray into an empty drive bay. When the drive tray is almost flush, you will feel a bit of resistance. Press the drive tray handle firmly until the drive snaps into place and it is in line with the back pane of the 2big USB 3.0.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 21 3.4. Formatting and Partitioning The 2big USB 3.0 comes pre-formatted in NTFS, optimized for Windows XP, Windows Vista, and Windows 7. Please read the following information on file system formats for Windows and Mac operating systems to determine if you need to reformat the 2big USB 3.0. See sections 3.4.2. Formatting for Window XP Users, 3.4.3. Formatting for Windows Vista and Windows 7 Users, and 3.4.4.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Mac OS X Users: The LaCie 2big USB 3.0 comes preformatted in NTFS, a file system native to Windows. While Mac OS X can read NTFS, writing data is not supported. You may customize the drive by reformatting and/or partitioning the 2big USB 3.0 for optimal performance in Mac OS environments. Formatting page 22 File System Formats There are two file system formats recommended by LaCie when using the 2big USB 3.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.4.2. Formatting page 23 Formatting for Window XP Users The steps listed below will help you format and partition your disk drive using Windows XP. Please see 3.4.3. Formatting for Windows Vista and Windows 7 Users or 3.4.4. Formatting for Mac Users for instructions on formatting using alternative operating systems. For more information on the optimal file format, go to 3.4.1. File System Formats.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 24 9. Specify the partition size. Please note that FAT32 partitions must be 32GB (32000MB) or smaller. By default, the partition occupies the entire volume (Fig. 19) but you may change the size based upon the working environment. Click Next. 10. Assign a drive letter or mount path (Fig. 20). Click Next. 11. Select the file format for the disk (FAT32 will only appear as an option if the partion is 32GB or less - see 3.4.1.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 25 12. A window appears listing your choices. If all seems well, click Finish to begin the format process (Fig. 22). To make a change, select Back. 13. Your drive’s partition(s) should have a “Healthy” status in the list of drives in Disk Management (Fig. 23). You will also see the drive’s partition(s) in My Computer. The drive is ready for use. IMPORTANT INFO: Please refer to section 3.4.1.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.4.3. Formatting page 26 Formatting for Windows Vista and Windows 7 Users Master Boot Record or GUID Partition Table? Master Boot Record (MBR) partitioning has been the hard drive standard for many years. It supports a maximum of four primary partitions with a size limit of 2TB per partition.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 27 3. The New Simple Volume Wizard will appear. To continue choose Next. (Fig. 27) 4. This wizard allows you to create volumes, also known as partitions. You can choose to create a single partition or many. Type the size of the partition you want to create in megabytes (MB). For example, a 100GB (gigabyte) partition is 100000MB. If you want to create a FAT32 partition, the size cannot exceed 32GB (32000MB). (Fig.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 28 5. Assign a drive letter or accept the default. (Fig. 29) Select Next. 6. Choose the file system format for the partition. If the partition size is 32GB or less, the choices will include NTFS and FAT32. Once the format is selected, you may check Perform a quick format, which allows for a much faster format.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 29 TECHNICAL NOTE: Windows Vista SP1 and Windows 7 offer the exFAT file system, which is not limited to partitions less than 32GB (Fig. 31). Used primarily with USB flash drives, the exFAT file system overcomes many of the limitations of FAT32. In addition to Windows Vista SP1 and Windows 7, the exFAT file system can work on Windows XP SP2 with a special driver.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 3.4.4. Formatting page 30 Formatting for Mac Users The steps listed below will help you format and partition your disk drive using Mac OS X. Please see 3.4.2. Formatting for Window XP Users or 3.4.3. Formatting for Windows Vista and Windows 7 Users for instructions on formatting using alternative operating systems. For more information on the optimal file format, go to 3.4.1. File System Formats.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Formatting page 31 6. From the Volume Scheme: menu, choose the number of partitions for the disk drive using the pull-down menu (Fig. 35 (6a) - Mac OS X gives you the option of dividing the drive into a maximum 16 partitions). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme: area (Fig. 35 (6b)) or write the size manually in the Size box. (Fig. 35 (6c)). 7.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual 4. Troubleshooting In the event that your LaCie 2big USB 3.0 is not working correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correctly, please have a look at the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific problem.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Troubleshooting page 33 4.1. LED Status Indicators Use the front and rear LEDs and the chart below as a reference to determine the status of your 2big USB 3.0: If the front LED is: And the rear LEDs are: Light blue Strong or Blinking blue Strong blue Strong or Blinking blue Blinking blue Blinking blue And the RAID mode is: Then: All The 2big USB 3.0 is connected to a USB 2.0 interface.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Troubleshooting page 34 4.2. Basic Troubleshooting Topics Problem Solutions If there is no icon for the 2big USB 3.0 on the desktop (Mac users) or in My Computer (Windows users): The 2big USB 3.0 is not recognized by the computer. The 2big USB 3.0 is working slowly. Power supply failure. ✦✦ Check the interface cable connection. Check both ends of the USB cable to make sure that they are fully seated in their respective ports.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Contacting Customer Support page 35 5. Contacting Customer Support Before You Contact Technical Support 1. Read the manuals and review section 4. Troubleshooting. 2. Try to isolate the problem. If possible, isolate the drive as the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Contacting Customer Support page 36 5.1. LaCie Technical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Brazil http://www.lacie.com/us/contact LaCie Canada http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Denmark http://www.lacie.
LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON User Manual Warranty Information page 37 6. Warranty Information LaCie warrants your LaCie 2big USB 3.0 against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective LaCie 2big USB 3.0.