User manual

LaCie 2big USB 3.0 • DESIGN BY NEIL POULTON Troubleshooting

User Manual page 32

4. Troubleshooting

In the event that your LaCie 2big USB 3.0 is not working correctly,

please refer to the following checklist to ﬁnd out where the problem

is coming from. If you have gone through all of the points on the

checklist and your drive is still not working correctly, please have

a look at the FAQs that are regularly published on our Web site

– www.lacie.com. One of these FAQs may provide an answer to

your speciﬁc problem. You can also visit the drivers pages, where

the most recent software updates are available.

If you need further assistance, please contact your LaCie reseller

or LaCie Technical Support (see section 5. Contacting Customer

Support for details).

Manual Updates

LaCie is constantly striving to give you the most up-to-date,

comprehensive User Manuals available on the market.

It is our goal to provide a friendly, easy-to-use format that will

help you quickly install and utilize the many functions of your new

device. If your manual does not reﬂect the conﬁguration of the

product that you purchased, please check our Web site for the

most current version available.