User manual

ManualsBrandsLaCie ManualsExternal Hard Drives2TB Starck Desktop

Table of Contents

User Manual page 1

Table of Contents

1. Introduction .................................................................................................................. 4

1.1. Box Content .................................................................................................................................... 5

1.3. Minimum System Requirements ......................................................................................................... 6

1.3.1. Windows users ....................................................................................................................... 6

1.3.2. Mac Users ............................................................................................................................. 6

1.2. Views of the Drive ............................................................................................................................ 7

1.2.1. Front View ............................................................................................................................. 7

1.2.2. Rear View .............................................................................................................................. 7

2. Getting Connected ........................................................................................................ 8

2.1. Turning the Drive On ....................................................................................................................... 9

2.2. Connecting the USB cable .............................................................................................................. 10

2.3. Launching LaCie Setup Assistant ...................................................................................................... 11

2.4. Conﬁguring the Intelligent Surface ................................................................................................... 12

2.5. Disconnecting Your Hard Drive ....................................................................................................... 13

2.5.1. Windows Users .................................................................................................................... 13

2.5.2. Mac Users ........................................................................................................................... 13

3. Optional Formatting & Partitioning ............................................................................. 14

3.1. Windows Users .............................................................................................................................. 15

3.2. Mac Users ..................................................................................................................................... 17

4. Interface and Data Transfer Information .................................................................... 18

4.1. Cables and Connectors .................................................................................................................. 18

4.1.1. USB 2.0 Cables and Connectors ........................................................................................... 18

4.2. Data Transfers ............................................................................................................................... 19

4.3. Installing New Firmware ................................................................................................................. 19

5. Troubleshooting ......................................................................................................... 20

5.1. Manual Updates ............................................................................................................................ 20

5.2. Mac Troubleshooting ..................................................................................................................... 21

5.3. Windows Troubleshooting .............................................................................................................. 22

6. Contacting Customer Support ..................................................................................... 23

6.1. LaCie Technical Support Contacts ................................................................................................... 24

7. Warranty Information ................................................................................................. 25

Summary of content (25 pages)

PAGE 1
User Manual Table of Contents page 1 Table of Contents 1. Introduction................................................................................................................... 4 1.1. Box Content..................................................................................................................................... 5 1.3. Minimum System Requirements.......................................................................................................... 6 1.3.1. Windows users.........
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Foreword page 2 User Manual Copyrights Copyright © 2009 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows 2000, Windows XP and Windows Vista are registered trademarks of Microsoft Corporation.
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Foreword page 3 User Manual Health and Safety Precautions ✦✦ Only qualified persons are authorized to carry out maintenance on this device. ✦✦ Read this user manual carefully and follow the correct procedure when setting up the device. ✦✦ Do not open your LaCie Starck or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, shortcircuiting or dangerous emissions. Your LaCie Starck contains no user-serviceable parts.
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User Manual 1. Introduction Building on over a decade of design excellence, LaCie has created a new line of drives that are timeless and crafted to blend sharp design with high-technology. These latest drives are performance-based solutions that will power you through your specific applications. The LaCie Starck’s intelligent surface responds to your touch – simply touch the front panel to configure an action, such as a backup or program launch, using the included Shortcut Button software.
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Introduction page 5 User Manual 1.1. Box Content 1. LaCie Starck Desktop Hard Disk 2. Hi-Speed USB 2.0 cable 3. External power supply with adapters for the US, UK, Australia, and continental Europe 4. Quick Install Guide NOTE: Storage utilities and user manual come pre-loaded on the drive. IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging.
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User Manual 1.3. Minimum System Requirements 1.3.1. Windows users ✦✦ Windows XP, Windows Vista, or Windows 7 ✦✦ USB 2.0* interface port ✦✦ Minimum free disk space: 600MB recommended 1.3.2. Mac Users ✦✦ Mac OS 10.4 or later ✦✦ USB 2.0* interface port ✦✦ Minimum free disk space: 600MB recommended • To achieve USB 2.0 speeds, your drive must be connected to a USB 2.0 host port. If it is connected to a USB 2.0 port, your drive will operate at USB 2.0 speeds.
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Introduction page 7 User Manual 1.2. Views of the Drive 1.2.1. Front View 1. Status LED 2. Intelligent surface (see section 2.4. Configuring the Intelligent Surface) 1.2.2. Rear View 1. OFF/ON power switch 2. Power supply connection 3. USB 2.0 port Fig. 01 Fig.
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User Manual 2. Getting Connected Follow these steps to quickly get your LaCie hard drive powered on and connected to your computer. IMPORTANT INFO: Please follow the setup steps in the order they are given to ensure that your LaCie hard drive volume mounts correctly on your computer. Step 1 2.1. Turning the Drive On Step 2 2.2. Connecting the USB cable Step 3 2.3. Launching LaCie Setup Assistant Step 4 2.4.
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User Manual Getting Connected page 9 2.1. Turning the Drive On IMPORTANT INFO: Please connect the power supply before connecting the interface cable to ensure that the volume mounts correctly on your computer. 1. Connect the appropriate wall plug adapter for your country to the power supply. 2. Connect the power supply to a wall outlet and to the hard drive (Fig. 03). 3. Turn on the drive by pressing the power switch on the back of the drive (Fig. 04). Fig. 03 4. Move on to the next step, section 2.2.
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User Manual Getting Connected page 10 2.2. Connecting the USB cable 1. Attach one end of the USB cable to an available USB 2.0 port on your computer (Fig. 05). 2. Connect the other end of the USB cable to the USB 2.0 port on the back of the LaCie Starck. 3. After a few seconds, the hard disk will mount on your computer and appear in My Computer/Computer (Windows users) or on your desktop (Mac users). 4. Proceed to section 2.3. Launching LaCie Setup Assistant. Fig.
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User Manual 2.3. Launching LaCie Setup Assistant Before using your drive, LaCie Setup Assistant software must be launched to format your drive. The Setup Assistant should only be run once, and will: ✦✦ Optimize your drive according to your needs ✦✦ Copy the manual and utilities from your drive onto your computer IMPORTANT INFO: LaCie recommends that you copy the user manual and utilities onto your computer’s internal hard drive or other medium when setup is complete.
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Getting Connected page 12 User Manual 2.4. Configuring the Intelligent Surface This unique product features an intelligent surface that can be configured to trigger an action when it is touched. This action is set using the LaCie Desktop Manager software. To establish an action, first make sure you have connected the drive and have run the LaCie Setup Assistant as described in sections 2.1, 2.2, and 2.3, then follow these steps: (...) 1.
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Getting Connected page 13 User Manual 2.5. Disconnecting Your Hard Drive External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your hard drive. 2.5.1. Windows Users From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image) (Fig. 09). Fig.
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Formatting & Partitioning page 14 User Manual 3. Optional Formatting & Partitioning The first time you use your LaCie hard drive, the LaCie Setup Assistant formats your drive according to your needs. If your needs change, you can reformat your LaCie hard drive to optimize it for use with Windows or Mac, or for cross-platform use.
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Formatting & Partitioning page 15 User Manual 3.1. Windows Users The process of formatting a drive on a computer running Windows 2000, Windows XP or Windows Vista consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk. CAUTION: Following these steps will erase everything from the your hard drive.
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Formatting & Partitioning page 16 User Manual 8. Click Next. 9. Click Next. 10. Click Next. 11. Click Next. 12. On the Format Partition window, select Quick Format. Click Next (Fig. 13). Fig. 13 13. Click Finish to begin the formatting process. 14. Windows Disk Management will format and partition the disk according to your settings (Fig. 14), and your drive will appear in My Computer, ready to use. Fig.
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Formatting & Partitioning page 17 User Manual 3.2. Mac Users CAUTION: Following these steps will erase everything from the your hard drive. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Connect the drive to the computer and turn on the drive. 2. Select Utilities from the Go menu in the Finder menu bar. 3. In the Utilities folder, double-click Disk Utility. 4. The Disk Utility window will open.
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Interfaces page 18 User Manual 4. Interface and Data Transfer Information 4.1. Cables and Connectors 4.1.1. USB 2.0 Cables and Connectors USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras.
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User Manual Interfaces page 19 4.2. Data Transfers A data transfer is the flow of data that accomplishes a task, usually related to moving data from storage to computer RAM or between storage devices. During data transfers, it’s best to wait before launching other applications on the same USB 2.0 port. Anomalies may arise with computers that have USB 2.0 controllers that do not conform to OHCI (Open Host Controller Interface) standards. In any other configurations, we cannot ensure 100% correct operation.
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User Manual 5. Troubleshooting If your LaCie hard drive is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive still does not work properly, please check the FAQs that are regularly published on our website – www.lacie.com. One of these FAQs may provide an answer to your specific question.
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Troubleshooting page 21 User Manual 5.2. Mac Troubleshooting Problem Question Solution The drive is not recognized by the computer. Does an icon for the drive appear on the desktop? There should be an icon for the LaCie drive on the desktop. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. Does your computer’s configuration meet the minimum system requirements for use with this drive? Check page 1.3. Minimum System Requirements for more information.
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Troubleshooting page 22 User Manual 5.3. Windows Troubleshooting Problem Question Solution The drive is not recognized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly. Please see section 3. Optional Formatting & Partitioning for more details. Does your computer’s operating system support the file system? Check your computer’s documentation and see section 1.3. Minimum System Requirements.
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Contacting Customer Support page 23 User Manual 6. Contacting Customer Support Before You Contact Technical Support 1. Read the manuals and review section 5. Troubleshooting. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and securely attached.
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User Manual Contacting Customer Support page 24 6.1. LaCie Technical Support Contacts LaCie Asia, Singapore, and Hong Kong Contact us at: http://www.lacie.com/asia/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Belgium Contact us at: http://www.lacie.com/be/contact/ (Français) LaCie Canada Contact us at: http://www.lacie.com/caen/contact/ (English) LaCie Denmark Contact us at: http://www.lacie.com/dk/contact LaCie Finland Contact us at: http://www.lacie.
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User Manual 7. Warranty Information LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive.