User manual

Interfaces

User Manual page 19

4.2. Data Transfers

A data transfer is the ﬂow of data that accomplishes a task, usu-

ally related to moving data from storage to computer RAM or be-

tween storage devices. During data transfers, it’s best to wait before

launching other applications on the same USB 2.0 port. Anomalies

may arise with computers that have USB 2.0 controllers that do not

conform to OHCI (Open Host Controller Interface) standards. In

any other conﬁgurations, we cannot ensure 100% correct operation.

If you experience hanging problems, proceed as follows:

1. Make sure that the USB 2.0 cable is connected tightly and se-

curely on both ends of the cable, from the drive to the computer.

If you are using a USB 2.0 cable other than the one supplied

with your LaCie drive, check that it is certiﬁed.

2. Disconnect your computer’s USB 2.0 cable. Wait 30 seconds.

Reconnect.

4.3. Installing New Firmware

LaCie may periodically offer ﬁrmware updates for the hard disk. Visit

LaCie’s Web site, www.lacie.com, for the latest ﬁrmware update. For

the procedure, please contact LaCie technical support.

TECHNICAL INFORMATION: Controller – A controller is a com-

ponent or an electronic card (referred to in this case as a “controller

card”) that enables a computer to communicate with or manage cer-

tain peripherals. An external controller is an expansion card which

ﬁlls one of the free slots (i.e. PCI or PCMCIA) inside your PC and

which enables a peripheral (ex. CD-R/RW drive, scanner or printer)

to be connected to the computer. If your computer is not equipped

with a USB controller card, you can purchase an external controller

through LaCie. Contact your LaCie reseller or LaCie Technical Sup-

port (section 6. Contacting Customer Support) for more information.