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LaCie 5big Backup Server Table of Contents

Configuration Guide page 1

Table of Contents

1. Introduction................................................................................................................. 5

1.1. Box Content ................................................................................................................................. 6

1.1.1. Original Packaging and Servicing the 5big Backup Server.................................................... 6

1.2. Minimum Network Requirements .................................................................................................... 7

1.2.1. Ethernet Connection ......................................................................................................... 7

1.2.2. Wireless Support .............................................................................................................. 7

1.3. Minimum Workstation Operating System Requirements .................................................................... 8

1.4. Views of the 5big Backup Server ..................................................................................................... 9

1.4.1. Front View ....................................................................................................................... 9

1.4.2. Rear View ............................................................................................................9

1.4.3. 5big Backup Server Numbered Slots and Disk Trays ......................................................... 10

1.5. Windows Home Server and the 5big Enclosure Disks ..................................................................... 11

1.6. Ethernet Cable............................................................................................................................ 11

2. Setting Up Your LaCie 5big Backup Server ................................................................ 12

2.1. Turning On the 5big Backup Server .............................................................................................. 13

2.2. Connecting the Ethernet Cable .................................................................................................... 14

2.3. Install the 5big Backup Server Connector CD ................................................................................ 15

2.4. Complete the 5big Backup Server Setup ....................................................................................... 16

3. 5big Backup Server Conﬁguration ............................................................................. 18

3.1. User Accounts ............................................................................................................................ 19

3.2. Shared Folders ........................................................................................................................... 20

3.2.1. Folder and File Duplication ............................................................................................. 20

3.2.1.1. Folder Duplication with a single disk in the enclosure ..................................................... 21

3.3. Computer Backups ..................................................................................................................... 22

3.4. Server Storage ............................................................................................................................ 23

3.4.1. Backup Drives Larger Than 2TB ....................................................................................... 24

3.4.2. Disks Larger Than 2TB and the Windows Home Server Storage Hard Drives ........................ 24

3.5. Windows Home Server Settings .................................................................................................... 25

3.5.1. Network Healthy/Network Critical and Important Updates.................................................. 26

4. LaCie Dashboard ...................................................................................................... 28

4.1. Printer Management .................................................................................................................... 28

4.2. Multimedia Server ....................................................................................................................... 29

4.3. Hardware Management............................................................................................................... 30

4.4. Internet Settings .......................................................................................................................... 31

4.5. Disk Information ......................................................................................................................... 32

5. Mac Support .............................................................................................................. 33

5.1. Mac Clients on the 5big Backup Server ......................................................................................... 33

5.1.1. Accessing Shared Folders (Volumes) ................................................................................. 33

5.1.2. Time Machine ................................................................................................................ 35

5.1.3. Managing and Monitoring Mac Clients ............................................................................ 36

6. Removing and Installing New Disks .......................................................................... 38

6.1. Disk Installation .......................................................................................................................... 38

Summary of content (65 pages)

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LaCie 5big Backup Server Configuration Guide Table of Contents page 1 Table of Contents 1. Introduction................................................................................................................. 5 1.1. Box Content.................................................................................................................................. 6 1.1.1. Original Packaging and Servicing the 5big Backup Server.................................................... 6 1.2.
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LaCie 5big Backup Server Configuration Guide Table of Contents page 2 6.1.1. Fastening a non-LaCie Hard Disk to a 5big Enclosure Drive Tray......................................... 40 6.2. Adding a new disk to the 5big Backup Server storage..................................................................... 42 7. Recovery.................................................................................................................... 43 7.1. Recovery: 5big Backup Server................................
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LaCie 5big Backup Server Configuration Guide Copyrights Copyright © 2011 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.
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LaCie 5big Backup Server Configuration Guide Health and Safety Precautions ✦✦ Only qualified persons are authorized to carry out maintenance on this device. ✦✦ Read this User Manual carefully and follow the correct procedure when setting up the device. ✦✦ Do not open your LaCie 5big Backup Server or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting, or dangerous emissions.
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LaCie 5big Backup Server Configuration Guide 1. Introduction Congratulations on your purchase of a LaCie 5big Backup Server. Offering expansive file sharing and backup features, the 5big Backup Server is designed to satisfy the daily needs of small offices that are looking for an easy solution to network storage. Powered by Microsoft® Windows Home Server®, the 5big Backup Server provides a familiar interface while managing your data, software, backups, and more.
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LaCie 5big Backup Server Configuration Guide Introduction page 6 1.1. Box Content Your LaCie 5big Backup Server package contains the items listed below: 1. LaCie 5big Backup Server 2. Cat 5E Ethernet cable 3. Power supply 4. Connector Agent and Utilities Disk (applications and documentation) 5. PC Recovery CD 6. Server Recovery DVD 7. Quick Start Guide 8. Drive lock tool 9.
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LaCie 5big Backup Server Configuration Guide Introduction page 7 1.2. Minimum Network Requirements 1.2.1. Ethernet Connection To successfully use the 5big Backup Server, your home network must meet the following requirements: Requirement Minimum Server connection 100 Mbps wired connection. LaCie highly recommends a 1 Gb/s wired connection for better performance. Workstations One or more computers that are running a supported operating system, with either a wired or a wireless network connection.
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LaCie 5big Backup Server Configuration Guide 1.3. Minimum Workstation Operating System Requirements The most recent versions of: ✦✦ Windows® XP ✦✦ Windows® Vista ✦✦ Windows® 7 The 5big Backup Server may be accessed by workstations running the latest versions of Mac® OS X: ✦✦ 10.5 ✦✦ 10.6 The 5big Backup Server may be used for Time Machine® backups. See 5. Mac Support. TECHNICAL NOTE: Please update your 5big Backup Server software whenever a new version is available.
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LaCie 5big Backup Server Configuration Guide Introduction page 9 1.4. Views of the 5big Backup Server 1.4.1. Front View On/Off Button with Status LED (Fig. 01) 1. On/Off power switch - The blue button on the front of the 5big Backup Server turns the unit on or off. The LED remains lit to show that the server is on. IMPORTANT INFO: Pushing the front LED button while the 5big Backup Server is running will shut the system off. This is true even if the 5big Backup Server is currently in use.
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LaCie 5big Backup Server Configuration Guide 1.4.3. Introduction page 10 5big Backup Server Numbered Slots and Disk Trays (Fig. 03) For convenience when adding or removing disks, the 5big Backup Server drive slots and trays have matching numbers. Fig.
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LaCie 5big Backup Server Configuration Guide Introduction page 11 1.5. Windows Home Server and the 5big Enclosure Disks The 5big Backup Server has five slots to insert hard disk drives (see 6.1. Disk Installation for instructions on how to insert new or replacement disks). Fig. 04 shows how the drives are labeled, from left to right: DESIGNED BY NEIL POULTON Disk 1 contains the Windows Home Server operating system.
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LaCie 5big Backup Server Configuration Guide Setting Up Your LaCie 5big Backup Server page 12 2. Setting Up Your LaCie 5big Backup Server Follow these steps to power on and prepare the LaCie 5big Backup Server for use on the network. Step 1 – 2.1. Turning On the 5big Backup Server Step 2 – 2.3. Install the 5big Backup Server Connector CD Step 3 – 2.4.
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LaCie 5big Backup Server Configuration Guide Setting Up Your LaCie 5big Backup Server page 13 2.1. Turning On the 5big Backup Server DESIGNED BY NEIL POULTON The power supply kit is composed of two cables: one cable (A) connects to the LaCie 5big Backup Server; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector (Fig. 06). 1. Connect Cable A to the 5big Backup Server. LAN 1 2. Connect Cable B to the power supply brick (C). 4.
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LaCie 5big Backup Server Configuration Guide Setting Up Your LaCie 5big Backup Server page 14 2.2. Connecting the Ethernet Cable The 5big Backup Server is accessible when attached to your network (Fig. 07). The USB 2.0 and eSATA ports are for expansion only and should not be used to connect the 5big Backup Server to a computer. DESIGNED BY NEIL POULTON 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCie 5big Backup Server (1.4.2. Rear View). 2.
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LaCie 5big Backup Server Configuration Guide Setting Up Your LaCie 5big Backup Server page 15 2.3. Install the 5big Backup Server Connector CD The Connector software does the following: ✦✦ Connects your workstations to the 5big Backup Server. ✦✦ Automatically backs up your Windows workstations nightly. ✦✦ Monitors the health of connected workstations. ✦✦ Enables you to configure and remotely administer the 5big Backup Server from any connected workstation.
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LaCie 5big Backup Server Configuration Guide Setting Up Your LaCie 5big Backup Server page 16 2.4. Complete the 5big Backup Server Setup Windows Home Server Setup runs only once, from the first computer you install the Connector CD. You must complete the Setup successfully to ensure that the 5big Backup Server functions properly. To complete the Setup: 1. On the Welcome screen, click the Next arrow. 2. A window will ask if you want to wake up the workstation for daily backups.
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LaCie 5big Backup Server Configuration Guide Setting Up Your LaCie 5big Backup Server page 17 5. Choose how to receive important updates for the 5big Backup Server. Use recommended settings is an ideal choice since your 5big Backup Server will automatically check for updates and install them for you (Fig. 14). Click the Next arrow. 6. On the final Setup page, click Start to begin configuring your 5big Backup Server (Fig. 16). Fig. 14 Fig. 15 Fig.
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LaCie 5big Backup Server Configuration Guide Configuration page 18 3. 5big Backup Server Configuration Starting the Console The Windows Home Server Console will start after the Connector has completed the software installation. To launch the Console in the future, you may click Start>Programs>Windows Home Server Console. You will also find the Console icon in the tray on the lower right of your screen (Fig. 17). Double-click on the icon to launch the program or right-click on it for additional options.
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LaCie 5big Backup Server Configuration Guide Configuration page 19 3.1. User Accounts After the Setup is complete and the software has been installed on all of the workstations, you are ready to add user accounts for the computers that will access the 5big Backup Server. User accounts are required in order to access the shared folders on the 5big Backup Server and to configure regular backups. To add a user account 1.
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LaCie 5big Backup Server Configuration Guide Configuration page 20 3.2. Shared Folders Shared folders are places for you to organize and store files on the 5big Backup Server so that you can share them with other workstations on the network. The following shared folders are created automatically: ✦✦ Photos ✦✦ Music ✦✦ Videos ✦✦ Software ✦✦ Public ✦✦ A personal folder for each user account Fig.
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LaCie 5big Backup Server Configuration Guide Configuration page 21 2. Check or, if the folder is currently duplicated, deselect the box Enable Folder Duplication (Fig. 22). When folder duplication is enabled, the 5big Backup Server will copy files in the folder to other disks. If you have chosen to turn off folder duplication, the duplicate files from the folder will be deleted, providing more space on the Storage Hard Drives.
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LaCie 5big Backup Server Configuration Guide Configuration page 22 3.3. Computer Backups By default, all of the hard drive volumes on each computer are backed up every night after you install the Connector software. You may change the backup schedules to meet the needs of your business. To customize a computer backup 1. Click the Computers & Backup tab in the Console. (Fig. 23). 2. Right-click the computer that you want to customize, and then click Configure Backup. 3.
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LaCie 5big Backup Server Configuration Guide Configuration page 23 3.4. Server Storage If you want to add more storage to the 5big Backup Server, you can insert internal hard drives into empty slots (see 6.1. Disk Installation), or attach external USB 2.0 and/or eSATA hard drives (1.5. Windows Home Server and the 5big Enclosure Disks). It is not necessary to turn the 5big Backup Server off when adding new storage. Use the Server Storage tab to manage the disks.
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LaCie 5big Backup Server Configuration Guide Configuration page 24 4. Complete the Add a Hard Drive Wizard to format the hard drive and to add it to your server storage (Fig. 28). You may also choose to assign new disks as backup storage for data stored on the 5big Backup Server (Fig. 29). See section 6. Removing and Installing New Disks for more information. To remove a disk from Storage Hard Drives 1. Click the Server Storage tab. 2.
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LaCie 5big Backup Server Configuration Guide Configuration page 25 3.5. Windows Home Server Settings Click Settings (Fig. 31) to configure the following items: General ✦✦ Date and time ✦✦ Regional settings ✦✦ Windows Update ✦✦ Customer Experience Improvement Program ✦✦ Configure Windows error reporting NOTE: LaCie highly recommends checking the options for Customer Experience Improvement Program and Windows Error Reporting (Fig. 33) in Settings>General. Fig.
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LaCie 5big Backup Server Configuration Guide Configuration page 26 Resources ✦✦ View hardware information about your 5big Backup Server. ✦✦ View the version of software information. ✦✦ Learn more about your 5big Backup Server. ✦✦ Connect to the 5big Backup Server. ✦✦ Community ✦✦ Contact Product Support. In addition, you can shut down or restart the 5big Backup Server from the Settings dialog box by clicking Shut Down (Fig. 34). A prompt will appear to shut down or restart the 5big Backup Server.
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LaCie 5big Backup Server Configuration Guide More Information Look for more information about Windows Home Server from the following locations: ✦✦ Click Help on the Windows Home Server Console to open Windows Home Server Console Help. ✦✦ On a home computer, right-click the Windows Home Server task tray icon, and then click Help to open Windows Home Server Help. ✦✦ For more information about Windows Home Server documentation, see the Microsoft Web site: http://go.microsoft.
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LaCie 5big Backup Server Configuration Guide LaCie Dashboard page 28 4. LaCie Dashboard The LaCie Dashboard provides additional features for managing your 5big Backup Server including Printer Management, Multimedia Server, Hardware Management, Internet Settings, and Disk Information. Accessing the LaCie Dashboard Click LaCie in the Console. 4.1. Printer Management You can use your LaCie 5big Backup Server as a printer server for USB printers.
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LaCie 5big Backup Server Configuration Guide LaCie Dashboard page 29 4.2. Multimedia Server Stream movies, music, and photos directly from your 5big Backup Server to devices on the network such as: ✦✦ Computers ✦✦ DLNA/UPnP compatible digital media adapters (i.e. game systems) Using Windows Media Center (3.5. Windows Home Server Settings) or TwonkyMedia Server, you can choose who has the right to share the media files stored on the 5big Backup Server. For TwonkyMedia:. 1. Select LaCie in the Console.
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LaCie 5big Backup Server Configuration Guide LaCie Dashboard page 30 4.3. Hardware Management LaCie recommends taking advantage of the Hardware Management feature to manage and conserve energy usage by your 5big Backup Server. Adjust the settings for fan rotation, LED intensity, and Energy Management. a 1. Select LaCie in the Console. b 2. From the list of features on the left, select Hardware Management (Fig. 44, a). 3. Select Access (Fig. 44, b). 4.
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LaCie 5big Backup Server Configuration Guide LaCie Dashboard page 31 4.4. Internet Settings If your network does not have a direct connection to the Internet or you manage Internet traffic via another server, choose Internet Settings to assign a proxy server to your 5big Backup Server. 1. Select LaCie in the Console. 2. From the list of features on the left, select Internet Settings (Fig. 47). 3. Select the Internet Settings button to the right of the globe image (Fig. 47). 4.
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LaCie 5big Backup Server Configuration Guide LaCie Dashboard page 32 4.5. Disk Information Disk Information offers a quick reference for the health of the hard drives in your 5big Backup Server. Disk information includes: ✦✦ Capacity ✦✦ Manufacturer ✦✦ Model ✦✦ Health status The color of the drive LEDs in Disk Information: ✦✦ Blue indicates a healthy disk (Fig. 49) ✦✦ Black means the disk slot is empty (Fig. 50) ✦✦ Red indicates disk failure (Fig. 51) Fig.
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LaCie 5big Backup Server Configuration Guide Mac Support page 33 5. Mac Support Mac clients may access the 5big Backup Server to share data with other workstations on the network and to enable backups using Time Machine®. IMPORTANT INFO: The Server Connector CD is only compatible with Windows-based systems. Please do not attempt to install the Connector on a workstation running the Macintosh operating system. 5.1. Mac Clients on the 5big Backup Server Fig.
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LaCie 5big Backup Server Configuration Guide Mac Support page 34 6. The shared volumes are now available (Fig. 55). Connect to the Server 1. From the Finder, go to Go>Connect to Server... 2. Enter the 5big Backup Server name or its IP address (Fig. 56). 3. A pop-up window will appear to log on. Select Registered User and enter the Name and Password created in the Windows Home Server Console (Fig. 57). continued on the next page>> Fig. 55 Fig. 56 Fig.
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LaCie 5big Backup Server Configuration Guide Mac Support page 35 4. The shared volumes are now available (Fig. 58). 5.1.2. Time Machine Once it has been configured on your network, the 5big Backup Server will appear on the list of target volumes for Time Machine backups. 1. On the Mac client, go to the Apple Pulldown Menu>System Preferences>System>Time Machine. 2. Select Change Disk... (Fig. 59). 3. Select the name of your 5big Backup Server from the list of available target disks.
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LaCie 5big Backup Server Configuration Guide 5.1.3. Mac Support page 36 Managing and Monitoring Mac Clients While Mac clients do not appear in the Console, you may manage and monitor them on a Windows-based workstation using ExtremeZ-IP Administrator. The program is located in the 5big Backup Server shared folder Software. 1. From a Windows Vista or Windows 7-based workstation, go to Network > 5bigbackup [or, the name of your 5big Backup Server] > Software (Fig. 61) 2.
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LaCie 5big Backup Server Configuration Guide Mac Support page 37 4. A window will open to confirm the name of the server (Fig. 63). Click OK. 5. ExtremeZ-IP Administrator is now available. See the manual for ExtremZ-IP for further information on how to manage and monitor Mac clients connected to the 5big Backup Server. The manual may be found on the Connector CD > Documents > ExtremeZ-IP Manual. Fig. 63 Fig.
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LaCie 5big Backup Server Configuration Guide 6. Removing and Installing New Disks 6.1. Disk Installation If the 5big Backup Server experiences disk failure or you have purchased a new disk to add to the pool of Storage Hard Drives, please follow the directions below for removing and installing disks. To comprehend the meaning of LED activity, please see 8. LED Indicators.
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LaCie 5big Backup Server Configuration Guide Disk Installation page 39 Remove a drive tray: If you are adding a non-LaCie disk to an empty slot in the 5big Backup Server, choose a drive tray that does not hold a drive. LaCie recommends inserting new drives in the order of the numbered slots, from left to right. For example, if the first slot on the left (Slot 1) contains the sole drive in the enclosure, choose the second slot from the left (Slot 2) for the next drive. See 6.1.1.
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LaCie 5big Backup Server Configuration Guide 6.1.1. Disk Installation page 40 Fastening a non-LaCie Hard Disk to a 5big Enclosure Drive Tray IMPORTANT INFO: Drives sold by LaCie are the preferred choice when using your 5big Backup Server. LaCie disks specially prepared for the 5big enclosure are tested and shipped in a drive tray for easy installation. Additionally, all 5big hard drives include a 3-year warranty. Visit www.lacie.com for more information on purchasing a 5big disk drive.
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4. With its label side facing up, gently place the hard disk within the drive tray (Fig. 71). Please make certain that the printed circuit board is flat on the work space and the SATA connector is facing to the right. The four tray screw slots should be neatly aligned with the disk’s four screw holes. If the screws are not aligned with the holes, check to see if the disk has been placed upside down within the tray. 5. Using the Phillips head screwdriver, carefully fasten all four screws into their slots.
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LaCie 5big Backup Server Configuration Guide Disk Installation page 42 6.2. Adding a new disk to the 5big Backup Server storage 1. Once the new drive is installed, select Server Storage in the Console. 2. The new drive will be listed under Non Storage Hard Drives. Click once on your new drive so that the +Add selection becomes active (Fig. 73). 3. Click once on +Add to launch the Add a Hard Drive Wizard (Fig. 74). 4. Follow the Wizard to include the new drive in the pool of Storage Hard Drives. Fig.
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LaCie 5big Backup Server Configuration Guide 7. Recovery 7.1. Recovery: 5big Backup Server In case Windows Home Server or Disk 1 (the disk that hosts the operating system) encounter problems, the tools to restore or recover the server are included in the contents of your 5big Backup Server packaging (1.1. Box Content). The process requires booting the server from a system recovery USB 2.0 flash drive and running the 5big Backup Server Recovery DVD on a Windows workstation within the same network.
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LaCie 5big Backup Server Configuration Guide Recovery page 44 1. Insert the Server Recovery DVD into a workstation’s optical disk drive. 2. Insert a USB 2.0 flash drive into an available USB 2.0 port on the same workstation. IMPORTANT INFO: Creating a server recovery USB 2.0 flash drive will erase any data that is stored on the USB 2.0 flash drive. Please backup data that you want to preserve before moving to the next step. 3.
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LaCie 5big Backup Server Configuration Guide Recovery page 45 8. A prompt will warn you that creating a USB recovery key will delete all data on the flash drive. Click OK to continue (Fig. 79). 9. Once finished, click OK (Fig. 81) and safely eject the USB flash drive. Keep the recovery key in a safe place so that it will be ready to boot the 5big Backup Server. IMPORTANT INFO: Please note that the server recovery USB 2.
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LaCie 5big Backup Server Configuration Guide 7.1.2. Recovery page 46 5big Backup Server Recovery IMPORTANT INFO: As with most recovery operations, LaCie cannot guarantee that all files and settings will be restored. There is a very good chance that certain system settings, such as user and computer profiles, will have to be recreated. Add-in programs must be reinstalled after a recovery. a 1.
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LaCie 5big Backup Server Configuration Guide Recovery page 47 10. The next window lists three recovery options (Fig. 85). While each choice enables you to run the Connector as if it were the first installation, there are different levels of drive formatting. Please read each description carefully in order to understand which option is best for you. Briefly: ✦✦ System Partition Format: The Windows Home Server operating system uses a portion of Disk 1 (see 1.5.
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LaCie 5big Backup Server Configuration Guide Recovery page 48 7.2. Recovery: Workstations on the 5big Backup Server Network The 5big Backup Server performs regular backups of all the Windows workstations that have been added to the Console. The benefits are apparent when preparing for worst-case scenarios. A user can retrieve files and folders that were mistakenly deleted and an administrator can restore the operating system and data on a computer that is experiencing errors.
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LaCie 5big Backup Server Configuration Guide Recovery page 49 6. The Backup for the workstation will start to open (Fig. 91). 7. From the list of folders, copy Windows Home Server Drivers for Restore to an external disk or USB 2.0 flash drive in preparation for the computer recovery (Fig. 92). IMPORTANT INFO: Drivers that come from a 64-bit system will not work with the included 32-bit PC Recovery CD. Clients must have 32-bit versions of the drivers for the recovery. Fig.
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LaCie 5big Backup Server Configuration Guide 7.2.2. Recovery page 50 PC Recovery USB 2.0 Flash Drive (Optional) The included PC Recovery CD is a bootable disk that should be used when recovering a Windows workstation. However, some workstations may not have optical disk drives (i.e. netbooks). In such cases, you may create a PC recovery USB 2.0 flash drive. 1. Insert the PC Recovery CD into a workstation with an optical disk drive. 2. Insert a USB 2.0 flash drive into an available USB 2.
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LaCie 5big Backup Server Configuration Guide Recovery page 51 8. A prompt will warn you that creating a USB recovery key will delete all data on the flash drive. Click OK to continue (Fig. 96). 9. It will take a few minutes to create the recovery key. Once finished, click OK and safely eject the USB flash drive (Fig. 97). IMPORTANT INFO: Please note that the PC recovery USB 2.0 flash drive is meant for Windows workstations only and should not be used to boot the 5big Backup Server in recovery mode. Fig.
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LaCie 5big Backup Server Configuration Guide 7.2.3. Recovery page 52 PC Recovery (Windows Workstations Only) IMPORTANT INFO: The 5big Backup Server must have at least one backup of the workstation being recovered. The recovery operation cannot succeed if the workstation has not been backed up by the 5big Backup Server. In the event of workstation error or failure, the 5big Backup Server can help you restore the system to a previous, working state.
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LaCie 5big Backup Server Configuration Guide Recovery page 53 6. If the Detect Hardware window does not include a Network device (Fig. 101), click Show Details... 7. A new window opens to begin the installation of drivers. The drivers should be backed up on a USB 2.0 flash drive. See 7.2.1. Workstation Drivers and File Recovery for information on how to store the drivers for a workstation that has been backed up by the 5big Backup Server.
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LaCie 5big Backup Server Configuration Guide Recovery page 54 9. Insert the USB 2.0 flash drive into a free USB 2.0 port (Fig. 103). Click Scan. 10. The recovery will load the drivers (Fig. 104). Click OK. continued on the next page>> Fig. 103 Fig.
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LaCie 5big Backup Server Configuration Guide Recovery page 55 11. Note that the recovery has installed the network driver, which is critical to communicating with the 5big Backup Server (Fig. 105) and launching the Restore Computer Wizard. 12. Click Continue (Fig. 105). 13. Read the welcome page carefully and select Next> (Fig. 106). continued on the next page>> Fig. 105 Fig.
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LaCie 5big Backup Server Configuration Guide Recovery page 56 14. Enter the Administrator password for the 5big Backup Server (Fig. 107). Click Next> 15. Select the computer you wish to recover (Fig. 108). Click Next>. 16. Choose the backup you wish to restore to the workstation (Fig. 109). continued on the next page>> Fig. 107 Fig. 108 Fig.
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LaCie 5big Backup Server Configuration Guide Recovery page 57 17. Choose the volumes to restore (Fig. 110). Click Next>. 18. Confirm the volumes that you have chosen to restore (Fig. 111). Click Next>. 19. Please be patient while the 5big Backup Server restores the workstation. Depending upon the amount of data, restoring volumes may take quite some time (Fig. 112). continued on the next page>> Fig. 110 Fig. 111 Fig.
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LaCie 5big Backup Server Configuration Guide Recovery page 58 20. When the volumes have been restored (Fig. 113), click Finish. 21. The computer will restart. Upon reboot, you will have the option to start Windows in Normal mode or Safe mode. IMPORTANT INFO: As with most recovery operations, LaCie cannot guarantee that all files and settings will be restored. Fig.
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LaCie 5big Backup Server Configuration Guide LED Indicators page 59 8. LED Indicators The LED indicators above the drive bays and the front LED indicate drive status and activity. This section describes the behavior of the LED indicators. Front LED Color Rear LED Colors 5big Backup Server State Solid blue Blinking blue Solid blue Solid blue Disk(s) added to Storage Hard Drive(s) Rapid blinking blue Solid blue Occurs as the 5big Backup Server is booting.
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LaCie 5big Backup Server Configuration Guide 9. Troubleshooting In the event that your LaCie 5big Backup Server is not working correctly, please take a look at the Troubleshooting section on the following pages and at the FAQs published on our web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available: www.lacie.com/support/downloads.
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LaCie 5big Backup Server Configuration Guide Troubleshooting page 61 Problem Question Solution The system is not recognized by the computer. Does your computer’s configuration meet the minimum system requirements? Check section 1.3. Minimum Workstation Operating System Requirements for more information. Is the system’s power supply connected and is the blue light on the front of the drive on? Make sure: ✦✦ That the power supply is properly connected (see section 2.1.
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LaCie 5big Backup Server Configuration Guide Troubleshooting page 62 Problem Question Solution There seems to be a conflict. Have you changed the parameters of your firewall or anti-virus programs? Make sure firewall software on your workstation is not blocking access to the 5big Backup Server. My computer from work will not connect to the 5big Backup Server.
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LaCie 5big Backup Server Configuration Guide Contacting Customer Support page 63 10. Contacting Customer Support Before You Contact Technical Support Read the User Manual and review the Troubleshooting section. Try to isolate the problem. If possible, make the 5big Backup Server the only storage device on the network, and confirm that all of the cables are correctly and firmly attached.
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LaCie 5big Backup Server Configuration Guide Contacting Customer Support page 64 10.1. LaCie Technical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Brazil http://www.lacie.com/us/contact LaCie Canada http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie Denmark http://www.lacie.
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LaCie 5big Backup Server Configuration Guide Warranty Information page 65 11. Warranty Information LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive.