LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Table of Contents page 1 Table of Contents 1. Introduction................................................................................................................. 4 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. Box Content.................................................................................................................................. 5 Minimum System Requirements................................................................................
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Copyrights Copyright © 2010 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and Macintosh are registered trademarks of Apple Inc.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Health and Safety Precautions ✦✦ Only qualified persons are authorized to carry out maintenance on this device. ✦✦ Read this User Manual carefully and follow the correct procedure when setting up the device. ✦✦ Do not open a disk drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 1. Introduction Thank you for purchasing the LaCie d2 USB 3.0 Hard Disk. This manual will guide you through the process of connecting your drive to your computer and will assist you in troubleshooting any issues that might arise. If you encounter problems, first double-check the install steps in the printed Quick Install Guide, then consult this manual’s more detailed chapter on setup, then the troubleshooting chapter.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Introduction page 5 1.1. Box Content Your LaCie d2 package contains the items listed below: 1. LaCie d2 USB 3.0 2. External power supply 3. USB 3.0 cable (USB 2.0 and 1.1 compatible) 4. Quick Install Guide 5. Drive stand for upright use IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. d2 USB 3.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 1.2. Minimum System Requirements ✦✦ Computer with a USB 2.0 or USB 3.0* port ✦✦ Latest version of Windows XP**, Windows Vista, Windows 7 / Mac OS X 10.5, 10.6 ✦✦ Minimum free disk space: 600MB recommended *To take advantage of SuperSpeed USB 3.0 transfer rates, the LaCie d2 USB 3.0 must be connected to a USB 3.0 port. If your computer does not have a USB 3.0 port, you may add a USB 3.0 PCI-Express card (desktop computer) or a USB 3.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Introduction page 7 1.3. Views of the Drive Front View 1. Blue button: Serves as a LED drive status indicator and the power button. When you disconnect the interface cable, the drive will turn off. You can, however, turn the drive on by pressing the button, or off by pressing and holding it. (For information on power conservation, see 1.6. Power Conservation.) The LED remains lit to show that the drive is on, and blinks to indicate drive activity.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Introduction page 8 Rear View 1. USB 3.0 port 2. Power adapter connection 3. Chain lock option CAUTION: To avoid overheating, the LaCie d2 should be installed in a well-ventilated area and in such a way as to maintain sufficient airflow across the controller chips. Also ensure that the Ventilation Fan is not obstructed.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Introduction page 9 1.4. Hard Disk Heat Management Heat Dissipation Design The LaCie d2 USB 3.0’s metal body is ideal for naturally dissipating internal drive heat. Its unique design actually draws heat away from the internal drive toward the external casing. The large surface area of the heat sink casing absorbs internal heat and dissipates it, keeping the drive safe and prolonging its life and reliability.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Introduction page 10 1.5. Cables and Connectors USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features. Transfer rates can attain up to 4.8 Gbits/s as opposed to USB 2.0’s 480 Mbits/s. This means USB 3.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 2. Getting Connected Installing the LaCie d2 USB 3.0 hard drive is easy for all users, regardless of operating system, thanks to LaCie Setup Assistant. Install your drive in three easy steps: 2.1. STEP 1: Connect the Power Cable 2.2. STEP 2: Connect the USB Cable 2.3. STEP 3: Launch LaCie Setup Assistant IMPORTANT INFO: Please follow the setup steps in the order they are given to ensure that the LaCie hard disk volume mounts correctly on your computer.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 12 2.1. STEP 1: Connect the Power Cable 1. Connect the power supply to a wall outlet and to the LaCie d2 USB 3.0. 2. Continue to the next step, 2.2. STEP 2: Connect the USB Cable. CAUTION: Only use the AC adapter supplied with your specific LaCie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 13 2.2. STEP 2: Connect the USB Cable 1. Connect the USB 3.0 cable to the drive and to a compatible port on your computer. 2. After a few seconds, a small LaCie partition will mount on your computer and appear in My Computer (Windows users) or on your desktop (Mac users). 3. Continue to the next step, 2.3. STEP 3: Launch LaCie Setup Assistant. TECHNICAL NOTE: If your computer does not have a USB 3.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 2.3. STEP 3: Launch LaCie Setup Assistant Before using your drive, LaCie Setup Assistant software must be launched to format your drive. It will: ✦✦ Optimize your drive according to your needs ✦✦ Copy the manual and utilities onto your LaCie hard disk The LaCie Setup Assistant does not prevent you from using your computer’s native disk utility program to format or partition your LaCie drive.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 15 2.4. Disconnecting Your Drive USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your LaCie drive.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 16 2.5. Formatting and Partitioning LaCie Setup Assistant should be run once when you first connect your drive. During this process, the drive will be formatted for your needs. However, if you aborted the process or if you wish to reformat your drive after you’ve completed the Setup Assistant, read this chapter for formatting and partitioning information. See sections 2.5.2 to 2.5.4 for formatting instructions. 2.5.1.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 17 Mac OS Users You may customize the drive by reformatting and/or partitioning the drive with separate file system formats. For optimal performance in Mac OS environments, format and partition the drive as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file system used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 2.5.2. Getting Connected page 18 Windows XP Users The steps listed below will help you format and partition your disk drive using Windows XP. For more information on choosing the optimal file format, refer to 2.5.1. About File System Formats. CAUTION: Following these steps will erase everything from the d2 hard drive. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 19 9. Specify the partition size. Please note that FAT32 partitions must be 32GB (32000MB) or smaller. By default, the partition occupies the entire volume (Fig. 13) but you may change the size based upon the working environment. Click Next. 10. Assign a drive letter or mount path (Fig. 14). Click Next . 11. Select the file format for the disk (FAT32 will only appear as an option if the partition is 32GB or less - see 2.5.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 20 12. A window appears listing your choices. If all seems well, click Finish to begin the format process (Fig. 16). To make a change, select Back. 13. Your drive’s partition(s) should have a “Healthy” status in the list of drives in Disk Management (Fig. 17). You will also see the drive’s partition(s) in My Computer. The drive is ready for use. Fig. 16 Fig.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 2.5.3. Getting Connected page 21 Windows Vista and Windows 7 Users The following steps explain how to format your LaCie hard disk using Windows Vista or Windows 7. CAUTION: Following these steps will erase everything from the d2 hard drive. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Right-click Computer and choose Manage.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 22 5. Assign a drive letter or accept the default (Fig. 21). Select Next>. 6. Choose the file system format for the partition. If the partition size is 32GB or less, the choices will include NTFS and FAT32. Select the format and check Perform a quick format (Fig. 22). Select Next>. TECHNICAL NOTE: Windows Vista SP1 and Windows 7 offer the exFAT file system, which is not limited to partitions greater than 32GB (Fig. 23).
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Getting Connected page 23 7. The last window is a summary of the format options you have just selected. If all looks to be correct, click Finish for the format to begin (Fig. 24). Fig.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 2.5.4. Getting Connected page 24 Mac Users CAUTION: Following these steps will erase everything from the d2, including encrypted data. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Connect the drive to the power source and to the computer via the interface port. 2. Select Utilities from the Go menu in the Finder menu bar. 3.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Troubleshooting page 25 3. Troubleshooting In the event that your LaCie d2 is not working correctly, please refer to the tables on the following pages to troubleshoot the device. If you have gone through all of the points in the table and your drive is still not working correctly, please see the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Troubleshooting page 26 3.2. Troubleshooting: Mac Users Problem Question Solutions The drive is not recognized by the computer. Does an icon for the drive appear on the desktop? There should be an icon for the LaCie drive on the desktop (unless you’ve set the Finder preference not to show External disks on the desktop). If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Troubleshooting page 27 Problem Question Solutions The drive is not running noticeably faster when connected via USB 3.0. Is the drive connected to a standard USB (2.0 or 1.1) port on your computer? If your drive is connected to a standard USB (2.0 or 1.1) port, this is normal. A USB 3.0 device can only operate at USB 3.0 performance levels when it is connected directly to a USB 3.0 port. Otherwise, the USB 3.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Troubleshooting page 28 3.3. Troubleshooting: Windows Users Problem Question Solutions The drive is not recognized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly. Please see section 2.5. Formatting and Partitioning. Does your computer’s operating system support the file system? Check your computer’s documentation and see section 1.2. Minimum System Requirements.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Problem Question The drive is making clicking noises. Is the sound “soft clicking” or “hard clicking”? Troubleshooting page 29 Solutions Soft clicking can be the normal sound of the drive working. If the drive is functional, this is normal. Drives do not typically give an indication of any problems prior to failure, so it does not mean it is about to fail if the drive is making a clicking sound and still functioning.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual 4. Contacting Customer Support Before You Contact Technical Support 1. Read the manuals and review section 3. Troubleshooting. 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Contacting Customer Support page 31 4.1. LaCie Technical Support Contacts LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Brazil http://www.lacie.com/us/contact/ LaCie Canada http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/cafr/contact/ (French) LaCie China http://www.lacie.com/cn/contact/ LaCie Denmark http://www.lacie.
LaCie d2 USB 3.0 • Design by Neil Poulton User Manual Warranty Information page 32 5. Warranty Information This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware.