RUGGED USB 3.0 THUNDERBOLT SERIES USER MANUAL CLICK HERE TO ACCESS THE UP-TO-DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations, easier navigation, and search capability. Rugged USB 3.
INTRODUCTION Welcome to the User Manual for the LaCie USB 3.0 Rugged Thunderbolt™ Series. Your drive features two cutting-edge interfaces, SuperSpeed USB 3.0 and Thunderbolt. Not only does your drive let you transfer huge amounts of data much faster than before, it's also compatible with the widely available USB 2.0 for universal connectivity.
VIEWS OF THE DRIVE Rear View 1. USB 3.0 port 2. Thunderbolt port Rugged USB 3.
CABLES AND CONNECTORS THUNDERBOLT Your LaCie product features Thunderbolt technology, the most flexible interface ever created. This exciting new high-speed cable technology connects your computers and electronic devices together like never before. Thunderbolt technology supports two 10Gb/s bi-directional channels from a single port, the fastest data connection available on a personal computer. At 10Gb/s, a full-length HD movie can be transferred in less than 30 seconds.
USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features. Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0's 480 Mbits/s. This means USB 3.0 is theoretically up to ten times faster than its predecessor. Your LaCie drive is shipped with a SuperSpeed USB 3.
GETTING CONNECTED Installing your LaCie hard drive is easy for all users thanks to LaCie Setup Assistant. Please follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer. STEP 1 - CONNECT THE INTERFACE CABLE 1. Connect the either the Thunderbolt or USB 3.0 cable from the drive to your computer. 2. The drive will mount on your computer. Note: If the drive does not mount on your computer, see troubleshooting topics at Getting Help.
STEP 2 - LAUNCH LACIE SETUP ASSISTANT LaCie Setup Assistant (LSA) must be launched before using your drive. It will allow you to: ■ ■ ■ ■ Easily format the hard drive according to your needs Copy the User Manual to your computer Install software for added features Register your LaCie device Important info: If you do not launch LSA or if you quit it after the formatting has begun, your drive will not be ready to use and will require manual formatting.
Manual access: Open the LACIE SETUP volume in Computer (My Computer for Windows XP) and double click LaCie Setup. Mac users Open the LACIE SETUP volume on your desktop and then double click LaCie Setup Rugged USB 3.
Setup LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use Disk Management for Windows or Disk Utility for Mac to reformat your drive. Important info for Windows users: While running LaCie Setup Assistant, generic pop-up windows may ask if you wish to change your computer's settings.
3. Use the slider to partition your LaCie hard drive. Moving the slider to the left will reduce the size of the Compatible volume (called LaCie Share on some products) (for Windows and Mac). If you do not want the Compatible / LaCie Share volume, move the slider all the way to the left. The LaCie volume will be formatted for your operating system, NTFS for Windows and HFS+ for Mac. Once you have made your selection, click Next to begin the format. Windows Rugged USB 3.
Mac 4. A window prompt alerts you that the disk will be formatted. Select Yes to continue. Windows Mac 5. LaCie Setup Assistant will format the hard drive. 6. Register your LaCie device. Click Next to continue. New Account Rugged USB 3.
Existing Account 7. Choose the software utilities that you want to install. Please note that certain software utilities may begin to install before LaCie Setup Assistant has finished. Follow the software utility installer before completing LaCie Setup Assistant. Windows Mac 8. Click Next to continue. 9. LaCie Setup Assistant provides a summary of the installation. Click Finish to close the program. Your LaCie hard drive is now ready for use. Rugged USB 3.
Windows Mac Software will be installed on the product's storage, not on your computer. It will be located on the volume entitled “Compatible” or “LaCie Share” if it exists, otherwise on “LaCie”. Important info: Please note that LaCie software utilities may be installed at any time.
UNMOUNTING YOUR DRIVE USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your device. WINDOWS XP USERS From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware image).
MAC USERS Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.) When the icon disappears from the desktop, the storage device can be disconnected. Rugged USB 3.
OPTIONAL FORMATTING AND PARTITIONING Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer (Windows or Mac). LaCie Setup Assistant helps you to quickly format the storage device according to your needs. Please read the information below carefully if you: ■ ■ ■ Abort LaCie Setup Assistant while it is formatting. Wish to reformat your storage device after LaCie Setup Assistant has successfully completed.
Mac Users You may customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file system used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size.
Windows Users Technical Note on volumes larger than 2TB: Windows XP 32-bit - This version of Windows will not recognize volumes larger than 2TB; Windows XP x64, Vista and 7 - All of these versions of Windows can recognize volumes greater than 2TB. However, disks must be converted to the GPT file system before partitions greater than 2TB can be created. To do this, go to Windows Disk Management and right-click on the disk. Select Convert to GPT. You may now create partitions greater than 2TB. 1. 2. 3. 4.
GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location 1 Quick Install Guide Concise steps to follow for getting your Either a printed leaflet or accessory box and included in the product up and product box, or download PDF from the product page running 2 Support Pages Includes interactive troubleshooting topics for most common problems www.lacie.
TROUBLESHOOTING TOPICS Note: Interactive troubleshooting, a highly effective way to resolve problems with your product, is available from www.lacie.com/support/. Select your product, then click the “Troubleshooting” tab. All Users Problem: My file transfers are too slow. Q: USB 3.0 connection: Is the drive connected via a USB 3.0 to a USB 2.0 port on your computer or hub? A: If your drive is connected to a USB 2.0 port or hub, this is normal. A SuperSpeed USB 3.0 device can only operate at USB 3.
Problem: I got an error message telling me that the drive has been disconnected Q: Did it happen when the computer was coming out of sleep mode? A: Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is awoken from sleep, it may not give the drive enough time to spin-up from its sleep mode. Problem: The displayed available capacity doesn't seem right.
■ ■ ■ ■ Only use a cable that supports Thunderbolt technology on a Mac. Check both ends of the cable to make sure they are fully seated in their respective ports. Try disconnecting the cable then wait 10 seconds before reconnecting it. If the drive is still not recognized, restart your computer and try again. Windows Users Problem: The drive isn't appearing on my computer.
PRECAUTIONS Caution: Modifications not authorized by the manufacturer may void the user's authority to operate this device. Important info: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data.
GENERAL USE PRECAUTIONS ■ ■ ■ ■ ■ ■ ■ Do not expose the LaCie hard drive to temperatures outside the range of 5º C to 30º C (41º F to 86º F); or to operational humidity beyond 10-80%, non-condensing, or non-operating humidity beyond 5-90%, non-condensing. Doing so may damage the LaCie hard drive or disfigure its casing. Avoid placing your LaCie hard drive near a source of heat or exposing it to sunlight (even through a window).
WARRANTY INFORMATION LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2-, 3-, and 5-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support at www.lacie.com/us/support where you can find online support and contact information.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, ALL PRODUCTS ARE SOLD “AS IS” AND LACIE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.
Read carefully all information related to warranty and precautions of use of your new LaCie product in the user manual. For products purchased in the United States, you may contact LaCie at 22985 NW Evergreen Parkway, Hillsboro, Oregon 97124. Email: sales@lacie.com. Website: www.lacie.com. Customer service: 503-844-4503. Service DOA On rare occasions, a newly purchased LaCie product may be delivered in non-working order.
LEGAL INFORMATION COPYRIGHTS Copyright © 2012 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. CHANGES The material in this document is for information only and subject to change without notice.
firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. WEEE This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment.
