User's Manual
Frequently Asked Quesons
For help setting up and using your LaCie hard drive, review the frequently asked questions below. For
additional support resources, go to www.lacie.com/support/d2-pro.
Hard drive icon
Why does the hard drive icon not appear on my desktop (Mac)?
Why does the hard drive icon not appear in Computer (Windows)?
File transfers
Why are my file transfers slow?
File transfer error messages
Why did I get an error message telling me that the drive has been disconnected when coming out of sleep
mode?
Why did I get an “Error -50” message while copying to a FAT32 volume?
Using a USB hub for USB devices
Can I use my hard drive with a USB hub?
Provided USB cables
Can I use my hard drive with a longer cable?
USB 2.0 ports
Will my hard drive’s USB 3.1 Gen 1 port work with my computer’s USB 2.0 port?
24LaCie d2 Pro fessio nal
1/28/19