Product Manual

Model: 810-1461 www.lacrosseclock.com/support Page | 6
SERVICE PROCEDURE
Please follow the procedure below to ensure the radio is properly serviced and
returned. Failing to follow the procedures may result in delays or loss of product.
1. PROOF-OF-PURCHASE: Include some form of proof-of-purchase.
2. RADIO: Enclose the NOAA Weather Radio.
3. PROPER PACKING: Pack the radio securely to prevent damage during transit.
Use original packing material if possible.
4. PROBLEM DESCRIPTION: Enclose a detailed written description of the problem.
5. CONTACT INFORMATION: Enclose a typed or clearly printed name, address,
and phone number where you can be contacted during the day M-F.
6. PREPAID TRACEABLE CARRIER: Ship the package with the contents listed
above, prepaid and insured by way of traceable carrier (to avoid loss in transit). The
Manufacturer is not responsible for units not received if the package has not been
properly insured.
MAIL TO:
La Crosse McCormick
Warranty Department
2830 South 26
th
St.
La Crosse, WI 54601
7. REPAIR/EXCHANGE: The radio will be repaired or exchanged upon its receipt if it
is under warranty.
8. SERVICE TIMELINE: Please allow approximately
2-4 weeks for the radio to be serviced under warranty.
Contact Support:
1-608-782-1610
Product Registration:
www.lacrosseclock.com/register
Online:
www.lacrosseclock.com/support