User's Manual

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CHAPTER 5 TROUBLESHOOTING
What if the register is not compatible with the CWE?
Verify that the register is one of the following:
• Badger ADE
• Badger RTR
• Neptune ProRead (ARB VI)
• Sensus ECR-II
• Sensus ECR-III
If the register is not one of the models listed above, replace with a supported
register type and/or the appropriate meter.
What if the RF Buster does not beep when testing the installation?
Does the RF Buster beep and light the LED when the switch is initially pressed? if
not, the battery in the RF Buster is dead. Replace the RF Buster battery, or use
another RF Buster.
Be careful not to hold the RF Buster magnet near the CWE magnet sensor on the
right of the enclosure for more than 1 second.
After activating the magnetic switch on the CWE, hold the RF Buster switch on
continuously. Point the LED end of the RF Buster toward the front of the CWE.
Hold the RF Buster between 6” and 12” from the front of the CWE. Wait 10
seconds. If the RF Buster does not beep, replace the CWE.
What if the RF Buster does not beep more than 6 times when testing the
installation?
For Neptune registers, if the register is labeled “Pro”, double-check that it is
configured for 3-wire mode as instructed on "Reprogramming a ProRead encoder
from 2-wire to 3-wire" on page 2-12. Re-check the manufacturer and model of the
register that you are installing. Make sure you have used the correct color code for
that register.
Check the wire between the CWE and the register for cuts, nicks, or broken wires.
Repair or replace the cable if necessary.
If you are using a Pro-read encoder, make sure it is programmed for 3-wire mode.
If you are using a Badger RTR, double-check the programming of the CWE.
If the CWE still does not transmit more than 6 times, replace it.