Operation Manual

22
Troubleshooting
Problem
Grill will not light.
Flame is low, irregular
or noisy.
Excessive flare-ups
Grill does not get hot
enough.
Flame will not stay lit.
1. LP cylinder valve is closed.
2. LP cylinder gas level is low.
3. “Match lighting” may be necessary.
4. Electrodes may be wet.
5. Debris is blocking the electrodes.
6. No spark shows at electrode tip.
1. LP cylinder gas level is low.
2. Improper lighting procedure.
3. Burner ports may be clogged.
4. Gas supply may be bent or kinked.
5. Grill may be in an area that is too windy.
6. There are obstructions such as grease
debris, or insects in air inlets.
1. Flare-up are normally caused by
excessive fat from meat being grilled.
2. Grill is dirty.
3. The cooking temperature may be too
high.
4. Lid is closed.
5. Food is overcooked or burnt.
6. Firebox, grease tray and grease cup are
full of grease.
1. Propane cylinder gas level is low.
2. Gas flow limiting device may have
been activated.
1. LP cylinder valve is closed.
2. LP cylinder gas level is low.
3. Burner is not properly installed or
dirty.
1. Turn ON LP cylinder valve.
2. Replace LP cylinder.
3. “Match lighting” light grill per this
manual’s instructions.
4. Dry electrodes with dry cloth.
5. Clean electrodes with rubbing
alcohol and retry.
6. Replace electrode.
1. Replace propane cylinder.
2. Disconnect LP hose regulator from LP
tank, reconnect and then follow lighting
procedure exactly as listed.
3. If only one burner is affected, check and
clean the burner ports.
4. Straighten out the gas supply hose.
5. Wait until wind subsides to continue.
6. Clean burner air inlets of obstructions.
1. Trim fat from meat being grilled.
2. Make sure grill is clean.
3. Keep flame on low or turn one burner off.
4. Keep the lid up when grilling to avoid
excessive flare-ups.
5. Move food to another area of the grill until
flames subside.
6. Clean firebox, grease tray and grease cup.
1. Replace or refill LP Cylinder.
2. Turn OFF Control Knobs & LP Cylinder
valve. Disconnect regulator from LP
Cylinder. Inspect & clean LP Cylinder
fitting and regulator connector. Wait
1minute. Reconnect regulator and
perform leak test. Light grill following
exact lighting procedure.
1. Turn ON LP cylinder valve.
2. Replace LP cylinder.
3. Reinstall burner properly and clean out
any debris.
Cause Solution
DO NOT spray
water on the gas
flames – this could
damage the grill.