Operator Guide AP3200 Digital Printer your document management partner
When ordering supplies or requesting service for your printer, you will need to provide the model and serial number of your machine. Please take a moment to enter your model and serial numbers here. MODEL NUMBER: __________________________ SERIAL NUMBER: __________________________ To order supplies, call: ( To request service, call: ) ( ) Customer Vision® Our commitment to your complete satisfaction © 2001 Lanier Worldwide, Inc. September Printed in the U.S.A.
Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the Safety Information before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
Note to users in the United States of America Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Trademarks Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. Adobe®, PostScript® and Acrobat® are registered trademarks of Adobe System Incorporated. PCL® is a registered trademark of Hewlett-Packard Company. AppleTalk, Apple, Macintosh, TrueType, LaserWriter are registered trademarks of Apple Computer, Incorporated. IPS-PRINT™ Printer Language Emulation© Copyright 1999-2000, XIONICS DOCUMENT TECHNOLOGIES, INC.
Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
R WARNING: • Connect the power cord directly into a wall outlet and never use an extension cord. • Confirm that the wall outlet is near the machine and freely accessible, so that in event of an emergency, it can be unplugged easily. • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or damaged. • To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual.
R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment. • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable). • Do not allow paper clips, staples, or other small metallic objects to fall inside the equipment. • Do not eat or swallow toner.
ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming. When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.
Manuals for This Printer There are five manuals that separately describe the procedures for the installation of a printer and for the operation and maintenance of the printer and its optional equipment. To enhance safe and efficient operation of your printer, all users should read and follow the instructions contained in the following manuals. ❖ Setup Guide Describes the procedures and provides necessary information about installing and setting up the printer and its options.
How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property. * The statements above are notes for your safety.
TABLE OF CONTENTS 1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties .......................................... 1 Windows 95/98/Me - Accessing the Printer Properties ................................. 1 Windows 2000 - Accessing the Printer Properties ........................................ 2 Windows NT 4.0 - Accessing the Printer Properties ..................................... 3 PostScript - Setting Up for Printing ........................................
4. Troubleshooting Error & Status Messages on the Operation Panel................................ Getting Printer Information over the Network .............................................. Printer Does Not Print ............................................................................. Other Printing Problems ......................................................................... Removing Misfed Paper.......................................................................... When "Misfeed: A" Appears .
6. Using the Operation Panel Menu Chart............................................................................................... 93 Accessing the Main Menu....................................................................... 95 Making Printer Settings with the Operation Panel ............................... 96 Sample Print Menu .................................................................................. 97 Sample Print Parameters ................................................................
1. Setting Up the Printer Driver and Canceling a Print Job PCL 6/5e - Accessing the Printer Properties Windows 95/98/Me - Accessing the Printer Properties There are two methods you can use to open the Printer Properties. Changing default printer settings To make the printer default settings, first open the Printer Properties from the [Printers] window. A Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
Setting Up the Printer Driver and Canceling a Print Job C Make any settings you require and click [OK]. D Click [OK] to start printing. 1 Windows 2000 - Accessing the Printer Properties Changing default printer settings - Printer Properties Limitation ❒ Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has Manage Printers permission.
PCL 6/5e - Accessing the Printer Properties Making printer settings from an application To make the printer settings for a specific application, open the Printing Preferences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. 1 Note ❒ The actual procedures you should follow to open the Printing Preferences Properties may differ depending on the application.
Setting Up the Printer Driver and Canceling a Print Job Changing default printer settings – Default Document Properties Limitation ❒ Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options, log on under Full Control permission. 1 A Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
PostScript - Setting Up for Printing PostScript - Setting Up for Printing Windows 95/98/Me - Accessing the Printer Properties 1 There are two methods you can use to open the Printer Properties. Changing default printer settings To change the default printer settings, first open the Printer Properties from the [Printers] window. A Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
Setting Up the Printer Driver and Canceling a Print Job Windows 2000 - Accessing the Printer Properties Changing default printer settings - Printer Properties 1 Limitation ❒ Changing the printer settings requires Manage Printers permission. Members of the Administrators and Power Users groups have Manage Printers permission by default. When you set up options, log on using an account that has Manage Printers permission. A Click [Start] on the taskbar, point to [Settings], and then click [Printers].
PostScript - Setting Up for Printing Making printer settings from an application To make the printer settings for a specific application, open the Printing Preferences Properties from that application. The following example describes how to make settings for the WordPad application that comes with Windows 2000. 1 Note ❒ The actual procedures you should follow to open the Printing Preferences Properties may differ depending on the application.
Setting Up the Printer Driver and Canceling a Print Job Changing default printer settings - Default Document Properties Limitation ❒ Changing the printer settings requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you set up options, log on under Full Control permission. 1 A Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
PostScript - Setting Up for Printing Macintosh - Setting Up for Printing Making paper settings from an application 1 A Open the file you want to print. B On the [File] menu, click [Page Setup]. [AdobePS Page Setup] appears. C Confirm that the printer you want to use is shown in the [Format for:] box. Note ❒ If the printer is now shown in the [Format for:] box, use the pop-up menu to display a list of available printers.
Setting Up the Printer Driver and Canceling a Print Job Canceling a Print Job Windows 95/98/Me - Canceling a Print Job 1 A Double-click the printer icon on the taskbar. This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel. B Click the name of the job you want to cancel. C On the [Document] menu, click [Cancel Printing].
Canceling a Print Job D Press {Job Reset}} on the operation panel. A message appears on the panel display indicating that the print job is being canceled. 1 Important ❒ When the printer is being shared by multiple computers, be careful not to accidentally cancel someone else's print job. Note ❒ You cannot stop printing of data that has already been processed internally by the printer. Because of this, printing might continue for a few pages after you press {Job Reset}.
Setting Up the Printer Driver and Canceling a Print Job Macintosh - Canceling a Print Job A Double-click the printer icon on the desk top. 1 This opens a window that shows all the print jobs that are currently queued for printing. Check the current status of the job you want to cancel. B Click the name of the job you want to cancel. C Click the pause icon, and then click the trash icon. D Press {Job Reset}} on the operation panel.
2. Uninstalling the Printer Driver and Software Uninstalling the PCL 6/5e Printer Driver This section describes how to uninstall the PCL printer driver. The actual procedure may differ depending on the operating system. Follow the appropriate procedure below. Windows 95/98/Me - Uninstalling the PCL 6/5e Printer Driver A Close all the applications that are currently running. B Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PCL 6/5e Printer Driver Limitation ❒ Uninstalling a printer driver requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission. 2 A Close all the applications that are currently running.
Uninstalling the PostScript Printer Driver Uninstalling the PostScript Printer Driver This section describes how to uninstall the PostScript printer driver. The actual procedure may differ depending on the operating system. Follow the appropriate procedure below. 2 Windows 95/98/Me - Uninstalling the PostScript Printer Driver A Close all applications that are currently running. B Click [Start] on the taskbar, point to [Settings], and then click [Printers]. The [Printers] window appears.
Uninstalling the Printer Driver and Software Windows NT 4.0 - Uninstalling the PostScript Printer Driver Limitation ❒ Uninstalling a printer driver requires Full Control access permission. Members of the Administrators, Server Operators, Print Operators, and Power Users groups have Full Control permission by default. When you uninstall a printer driver, log on under Full Control permission. 2 A Close all applications that are currently running.
3. Paper and Other Media Paper and Other Media Supported by This Printer Paper Types and Sizes This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each paper tray in this printer. Important ❒ If you use damp or curled paper, misfeeds might occur. In such a case, try turning over the paper stack in the paper tray. If there is no improvement, change to paper with less curl.
Paper and Other Media Standard Tray (tray 2) PS420 (2000–sheet paper feed unit) Bypass Tray Type 270 297 × 420 ✩ ✩ X ❍ B4 JIS 257 × 364 ★ ★ X ❍ A4 210 × 297 ✩ ✩ X ❍ 297 × 210 ✩ ✩ ❍ ❍ 182 × 257 ★ ★ X ❍ 257 × 182 ★ ★ X ❍ 148 × 210 ★ ★ X ❍ 210 × 148 X X X ❍ A6 105 × 148 X ★ X ❍ Double Letter 279 × 432 ✩ ✩ X ❍ Legal 216 × 356 ✩ ✩ X ❍ Letter 216 × 279 ✩ ✩ X ❍ 279 × 216 ✩ ✩ ❍ ❍ Half Letter 140 × 216 ★ ★ X ❍ Executive 184 × 267 ★ ★
Standard Tray (tray 2) PS420 (2000–sheet paper feed unit) Bypass Tray Type 270 X X X ❍* 8K 267 × 390 ★ ★ X ❍ 16K 195 × 267 ★ ★ X ❍ 267 × 195 ★ ★ X ❍ Custom Size Standard Tray (tray 1) Size (mm) PS440 (1000–sheet paper feed unit) Paper and Other Media Supported by This Printer 3 (PCL 6/PS only) • ❍ means that the size is supported and should be selected the paper size using the operation panel. (The bypass tray and PS420 has no dial on the tray.
Paper and Other Media Standard Tray (tray 2) PS420 (2000–sheet paper feed unit) Bypass Tray Type 270 11" × 17" ✩ ✩ X ❍ Legal 81/2" × 14" ✩ ✩ X ❍ Letter 81/2" × 11" ✩ ✩ X ❍ 11" × 81/2" ✩ ✩ ❍ ❍ Half Letter 51/2" × 81/2" ★ ★ X ❍ Executive 71/4" × 101/2" ★ ★ X ❍ 101/2" × 71/4" ★ ★ X ❍ A3 11.69" × 16.54" ✩ ✩ X ❍ B4 JIS 10.12" × 14.33" ★ ★ X ❍ A4 8.27" × 11.69" ✩ ✩ X ❍ 11.69" × 8.27" ✩ ✩ ❍ ❍ 7.17" × 10.12" ★ ★ X ❍ 10.12" × 7.
Standard Tray (tray 2) PS420 (2000–sheet paper feed unit) Bypass Tray Type 270 37/8" × 71/2" X ★ X ❍ Custom Size X X X ❍* 8K 10.51" × 15.35" ★ ★ X ❍ 16K 7.68" × 10.51" ★ ★ X ❍ 10.51" × 7.68" ★ ★ X ❍ Standard Tray (tray 1) Monarch Env Size (inch) PS440 (1000–sheet paper feed unit) Paper and Other Media Supported by This Printer 3 (PCL 6/PS only) • ❍ means that the size is supported and should be selected the paper size using the operation panel.
Paper and Other Media Size (mm) Standard output tray SR510 (500–sheet finisher shift tray) SR510 (500–sheet finisher staple) SR720 (1000–sheet finisher shift tray) SR720 (1000–sheet finisher staple) CS370 (mailbox) AD380 (duplex unit) ❖ Output paper sizes and paper feed directions supported by each tray (Metric version) A3 297 × 420 ❍ ❍ ❍ ❍ ❍ ❍ ❍ B4 JIS 257 × 364 ❍ ❍ ❍ ❍ ❍ ❍ ❍ A4 210 × 297 ❍ ❍ ❍ ❍ ❍ ❍ ❍ 297 × 210 ❍ ❍ ❍ ❍ ❍ ❍ ❍ 182 × 257 ❍ X X ❍ ❍ ❍ ❍ 257
Size (mm) Standard output tray SR510 (500–sheet finisher shift tray) SR510 (500–sheet finisher staple) SR720 (1000–sheet finisher shift tray) SR720 (1000–sheet finisher staple) CS370 (mailbox) AD380 (duplex unit) Paper and Other Media Supported by This Printer ❍* X X X X X X 8K 267 × 390 ❍ X X ❍ X ❍ ❍ 16K 195 × 267 ❍ X X ❍ X ❍ ❍ 267 × 195 ❍ X X ❍ X ❍ ❍ Custom Size 3 (PCL 6/PS only) • ❍ means that the size is supported.
Paper and Other Media Size (inch) Standard output tray SR510 (500–sheet finisher shift tray) SR510 (500–sheet finisher staple) SR720 (1000–sheet finisher shift tray) SR720 (1000–sheet finisher staple) CS370 (mailbox) AD380 (duplex unit) ❖ Output paper sizes and paper feed directions supported by each tray (Inch version) Double Letter 11" × 17" ❍ ❍ ❍ ❍ ❍ ❍ ❍ Legal 81/2" × 14" ❍ ❍ ❍ ❍ ❍ ❍ ❍ Letter 81/2" × 11" ❍ ❍ ❍ ❍ ❍ ❍ ❍ 11" × 81/2" ❍ ❍ ❍ ❍ ❍ ❍ ❍ Half Letter 51/
Size (inch) Standard output tray SR510 (500–sheet finisher shift tray) SR510 (500–sheet finisher staple) SR720 (1000–sheet finisher shift tray) SR720 (1000–sheet finisher staple) CS370 (mailbox) AD380 (duplex unit) Paper and Other Media Supported by This Printer Monarch Env 37/8" × 71/2" ❍ X X X X X X Custom Size ❍* X X X X X X 8K 10.51" × 15.35" ❍ X X ❍ X ❍ ❍ 16K 7.68" × 10.51" ❍ X X ❍ X ❍ ❍ 10.51" × 7.
Paper and Other Media Paper Recommendations Note the following suggestions when handling or selecting paper used with this printer. Loading paper • Use only the recommended paper types. Print quality cannot be guaranteed if other paper types are used. • Do not use paper that has already been printed onto by other printers. • If you load paper into the paper tray, confirm not to stack over the limit mark. • If you load paper into Bypass Tray Type 270, confirm that the paper fits under the side guide.
Paper and Other Media Supported by This Printer ❖ OHP Transparencies • If you load OHP transparencies into tray 2, switch the lever inside of the paper tray to "Non-Standard Paper" mode. ⇒ P.34 “Loading Thick Paper, Envelopes or OHP Transparencies” • Be careful not to touch the print side of the OHP transparencies or the print side can become dirty or damaged, resulting in poor print quality.
Paper and Other Media • Load only one size and type of envelope at a time. • Before loading envelopes, flatten the leading edges (sides being fed into the printer) of them by running a pencil or ruler across them. • Some kinds of envelopes might cause misfeeds, wrinkles or poor printing. • Before loading envelopes, confirm that they are rectangular in shape. See the following illustrations.
Paper and Other Media Supported by This Printer • Coated paper • Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper • Heavily textured paper • Glued paper • OHP transparencies for color printing • OHP transparencies for ink-jet printers • Label paper on which glue or base paper is exposed • Paper with clips or staples • Paper with tape or ribbons attached • Envelopes that are: • damp • excessively curled or twisted • stuck together • damaged in any way • with stamps atta
Paper and Other Media Printable Area The following shows the printable area for this printer. Be sure to set the print margins correctly. 4.2 mm(1/6") 4.2 mm(1/6") 4.2 mm (1/6") 3 1 4.2 mm (1/6") 4.2 mm(1/6") A 4.2 mm(1/6") : printable area Note ❒ The printable area may differ depending on paper size, printer language and printer driver settings.
Loading Paper and Other Media Loading Paper and Other Media Loading Paper in the Paper Tray This section describes instructions for loading paper whose size and feed direction is already set in the standard paper tray and optional PS440. If you want to change the paper size or feed direction, see P.32 “Changing the Paper Tray Size”. If you want to load paper in PS420, see P.35 “Loading Paper in PS420 (Paper Feed Unit)”. If you want to load paper in Bypass Tray Type 270, see P.
Paper and Other Media Changing the Paper Tray Size Reference For more information about the size and feed direction of paper that can be set in the tray, see P.17 “Paper Types and Sizes”. C Slide the side paper guide wide open (B B) by pressing the release lever of the side guide (A A). A Slide the paper tray out until it stops. 3 D Slide the rear guide widely by pushing the releasing lever of the rear guide. ZAEY012E B Set the paper guide lock to the “unlocked” position.
Loading Paper and Other Media Important ❒ Do not stack paper over the limit mark. G Set the paper guide lock to the “locked” position. ❒ When you set thick paper in tray 2, do not stack paper above the lower limit mark (A) of tray 2. 3 ZAEY032E H Align the rear guide for the loadZAEY052E ed paper size slightly by pushing the releasing lever of the rear guide. Note ❒ To avoid paper multi-feeds, shuffle sheets before setting them in the tray. ❒ Load paper face up into the tray.
Paper and Other Media Important ❒ Confirm that the setting of the paper size dial matches the paper size and feed direction of the paper in the tray. If is does not, misfeeds or unexpected printing results might occur. A Change the lever on the paper size dial of the tray 2 (A A) to "NonStandard Paper” mode. A yellow line appears under the paper size indicated on the front of the paper tray (B).
Loading Paper and Other Media Loading Paper in PS420 (Paper Feed Unit) This section describes instructions to load paper in the optional paper feed unit PS420. You can load A4 long-edge feed (Metric version) or 81/2" × 11" long-edge feed (Inch version) size into PS420. Note ❒ Load paper of the same size in the right and left sides of the paper feed unit. A Slide the paper tray out until it stops.
Paper and Other Media Loading Paper in Bypass Tray Type 270 Note ❒ Paper sizes supported by the bypass tray are approximately 90 297 mm (Metric version) or 3.54" 11.69" (Inch version) in width, and approximately 148 - 432 mm (Metric version) or 5.83" - 17.00" (Inch version) in length. Specify a custom size with the printer driver or the operation panel. For more information about using the operation panel, see P.38 “Specifying a Custom Paper Size for the Bypass Tray”.
Loading Paper and Other Media Note ❒ Do not stack paper over the limit mark. If you do, skew images or paper misfeeds might occur. ❒ When you set custom size or thick paper on the bypass tray, do not stack paper above the lower limit mark of the bypass tray. ❒ To avoid paper multi-feeds, shuffle sheets before setting them in the tray. ❒ Load the paper face down into the tray. D Push down the paper guide lever.
Paper and Other Media F Press {Enter #} }. The following message appears on the panel display. Bypass Size: Standard Size G Press {Enter #} }. The currently selected paper size appears on the panel display. 3 Standard Size: *11 x 8 1/2 Note ❒ An asterisk (“*”) prefixes the currently selected item. H Press {T} or {U} to select the standard size. I Press {Enter #} }. The following message appears on the panel display. Standard Size: *8 x 13 J After the panel display changes, press {Menu} }.
Loading Paper and Other Media F Press {Enter #}}. The following message appears on the panel display. Bypass Size: Standard Size Note ❒ You can change the size unit using the operation panel, see P.99 “Job Control Menu”. ❒ The vertical size and horizontal size are described as follows. G Press {Enter #}}. 1 Standard Size: *11 x 8 1/2 3 H Press {T} or {U} until the follow- 2 ing message appears. Standard Size: Custom Size I Press {Enter #}}. The following message appears on the panel display.
Paper and Other Media 3 40
4. Troubleshooting Error & Status Messages on the Operation Panel Messages Description Comments Add Staples The stapler is empty. Replace the staple refill with a new one. ⇒ P.71 “Adding Staples” Add Toner The printer is out of toner. Install a new toner bottle. ⇒ P.75 “Replacing the Toner Bottle” Call Service There is a malfunction in the printer. Turn the printer power off and on. If the message appears again, contact your sales or service representative.
Troubleshooting Messages Description Comments Energy Saver 2 In Energy Saver 2 mode. Press an operation panel key or send a job from the computer to wake the printer up. Error 1 An error with the optional RAM has occurred. Turn the printer power off and on. If the message appears again, contact your sales or service representative. Error 2 An error with the parallel interface board has occurred. Turn the printer power off and on.
Error & Status Messages on the Operation Panel Messages Description Comments Error 30724 Tray 3 cannot be used. Use another tray to print. Contact your sales or service representative. Error 30725 Tray 4 cannot be used. Use another tray to print. Contact your sales or service representative. Error 30740 The staple tray of the finisher cannot be used. Use another tray to print. Contact your sales or service representative. Error 30744 The finisher cannot be used. Use another tray to print.
Troubleshooting Messages Description Comments Load Bypass The bypass tray is out of paper. Load paper of the indicated paper size into the bypass tray. xx xx : Paper Size The paper size specified with the printer driver differs from the paper size specified with the operation panel. A Press {Form Feed}. If there is paper in the bypass tray, the printer starts printing. If there is no paper in the bypass tray, the following message appears on the panel display. In this case, go to next step.
Error & Status Messages on the Operation Panel Messages Description Comments No Files Exist There is no sample print file on the printer hard disk. To confirm whether the sample print file was sent to the printer correctly, see P.85 “Sample Print”. There is no locked print file on the printer hard disk. To confirm whether the locked print file was sent to the printer correctly, see P.88 “Locked Print”. Offline Printer is offline. The printer cannot accept or print out data.
Troubleshooting Messages Description Comments Remove Paper There is still paper in AD380 (duplex unit). Remove paper from AD380 (duplex unit). There is paper in the stack unit of the finisher. Remove paper from the stack unit of the finisher. from Duplex Unit Remove Paper from Staple Tray Important ❒ Remove the paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed. Remove Paper Mailbox Tray # 4 The CS370 (mailbox) tray # is full.
Error & Status Messages on the Operation Panel Messages Description Replace It is time to replace Photo Con- Replace Photo Conductor Unit ductor Unit Type 320. Type 320. ⇒ P.77 “Replacing the Photoconductor Unit” PCU Reset Duplex Comments AD380 (duplex unit) is not set correctly. Set AD380 (duplex unit) correctly. There is no fusing unit, or the fusing unit is not installed properly. Install the fusing unit properly.
Troubleshooting Getting Printer Information over the Network Printer current status You can check the printer's current status using telnet. ❖ UNIX Use the lpq command or stat parameter of rsh, rcp, or ftp. ❖ telnet Use status command. Reference For more information, see “Remote Maintenance by telnet” in the Operating Instructions for the Network Interface Board included as a PDF file on the CD-ROM. 4 48 Messages Description Comments Add Staples The stapler is empty.
Error & Status Messages on the Operation Panel Messages Description Comments Cls. Interchange Unit Cover The interchange unit cover is open. Close the interchange unit cover. Energy Saver 1 In Energy Saver 1 mode. Press an operation panel key or send a job from the computer to wake the printer up. Energy Saver 2 In Energy Saver 2 mode. Press an operation panel key or send a job from the computer to wake the printer up. Error 30711 AD380 (duplex unit) cannot be used. Use another tray to print.
Troubleshooting 4 Messages Description Comments Error 40724 Tray 3 cannot be used. Press {Job Reset}. Contact your sales or service representative. Error 40725 Tray 4 cannot be used. Press {Job Reset}. Contact your sales or service representative. Error 40740 The staple tray of the finisher cannot be used. Press {Job Reset}. Contact your sales or service representative. Error 40744 The finisher cannot be used. Press {Job Reset}. Contact your sales or service representative. Form Feed...
Error & Status Messages on the Operation Panel Messages Description Comments Low On Toner The toner bottle is almost empty. Prepare a new toner bottle. If the image density is too light, replace the old toner bottle with a new one. ⇒ P.75 “Replacing the Toner Bottle” Misfeed:{location} Open Front Cover There is a misfeed in the print- Remove the misfed paper er. from {location}. ⇒ P.64 “Removing Misfed Paper” No Files Exist There is no sample print file on the printer hard disk.
Troubleshooting Messages Description Comments Remove Paper from Staple Tray There is paper in the stack unit of the finisher. Remove paper from the stack unit of the finisher. Important ❒ Remove the paper from the output tray before it becomes full. If you leave paper in the output tray, it can cause a paper misfeed. Remove Paper Mailbox Tray # The CS370 (mailbox) tray # is full. # : Tray Number Remove paper from the CS370 (mailbox) tray.
Error & Status Messages on the Operation Panel Messages Description Comments Reset Duplex Unit Correctly AD380 (duplex unit) is not set correctly. Set AD380 (duplex unit) correctly. Reset Fusing Unit Correctly There is no fusing unit, or the fusing unit is not installed properly. Install the fusing unit properly. For more information about the fusing unit, see the "Maintenance Kit Type 270 Replacement Guide" that comes with the kit.
Troubleshooting Printer configuration You can check the printer's current status using telnet. ❖ UNIX Use the info parameter of rsh, rcp, or ftp. ❖ telnet Use the info command. Note ❒ “*” (asterisk) prefixes the current setting. ❒ Items marked by *1 - *5 are explained in the following tables. Item 4 Description Input Tray No. ID number of the paper tray Name Name of the paper tray*1 Page Size Paper size loaded in the paper tray*2 Status Current status of the paper tray*3 Output Tray No.
Error & Status Messages on the Operation Panel ❖ *2 Input Tray: Page Size Paper size Description A3(297x420) A3 (short-edge feed direction) A4(297x210) A4 (long-edge feed direction) A4(297x210) A4 (short-edge feed direction) A5(210x148) A5 (long-edge feed direction) A5(148x210) A5 (short-edge feed direction) A6(105x148) A6 (short-edge feed direction) B4 JIS(257x364) B4 (short-edge feed direction) B5 JIS(257x182) B5 (long-edge feed direction) B5 JIS(182x257) B5 (short-edge feed direction)
Troubleshooting ❖ *3 Input Tray: Status Status Description Normal PaperEnd There is no paper in the paper tray NoTray There is no paper tray Error Other error ❖ *4 Output Tray: Name Name 4 Description Standard Tray Standard tray PrintPostTray1–4 Mailbox tray 1–4 Finisher Tray Finisher tray ❖ *5 Output Tray: Status Status 56 Description Normal Paperexist There is paper in the output tray OverFlow The output tray is full
Printer Does Not Print Printer Does Not Print Possible Cause Solutions Is the power on? If not, confirm that the power cord is securely plugged into the power outlet and the printer. Turn on the printer power. For more information about the settings, see the Setup Guide. Does the On Line indicator stay on? If not, press {On Line} to make it light up. Does the Error indicator stay red? If so, check the error message on the panel display and take the required action. ⇒ P.
Troubleshooting Possible Cause Solutions If you print using the PostScript driver on a network, data is received by the printer, but is not printed. ❖ Windows 95/98/Me On the [PostScript] tab of the Printer Properties, click [Advanced] and then clear both [Send CTRL+D before job] and [Send CTRL+D after job]. ❖ Windows 2000 On the [Device Settings] tab of the Printer Properties, select [No] for both [Send CTRL-D Before Each Job:] and [Send CTRL-D After Each Job:]. ❖ Windows NT 4.
Printer Does Not Print Possible Cause Solutions If you print using the Post- The data is cleared when the Job Timeout period is exceeded. Script driver, printing does not start or is inter❖ Windows 95/98/Me rupted. Set a longer [Job Timeout] period with the [PostScript] tab of the Printer Properties. ❖ Windows 2000 Set a longer [Job Timeout:] period with the [Device Settings] tab of the Printer Properties. ❖ Windows NT 4.
Troubleshooting Possible Cause Solutions Is the Data In indicator blinking or lit after starting the print job when using the PCL printer driver? If the Data In indicator stays off, data is not being sent to the printer, or the printer may be resetting the print job because there was a long delay in receiving the data from the computer. ❖ If the printer is using "I/O Timeout" Increase the value of the "I/O Timeout" setting of "System" of "Job Control". ⇒ P.
Other Printing Problems Other Printing Problems Status Possible Causes, Descriptions, and Solutions The area on the page that should be white or free of toner is a hazy gray. Adjust the image density correctly. ⇒ P.93 “Using the Operation Panel” The edge of the paper is hazy gray. If paper is curled, correct it. Replace with corrected paper. If you start printing on wide paper after printing on many narrow pages, the edge of the paper may be hazy gray.
Troubleshooting Status Possible Causes, Descriptions, and Solutions Paper misfeeds occur frequently. Check the paper size settings. The size selected with the paper size dial might be different from the actual paper size. Make the correct dial setting. ⇒ P.31 “Loading Paper and Other Media” Use the recommended paper. Avoid using curled, folded, or wrinkled paper, perforated paper, or glossy paper. ⇒ P.
Other Printing Problems Status Possible Causes, Descriptions, and Solutions The output from the finisher is curled and a paper misfeed has occurred with the finisher. A paper misfeed may have occurred because of curled paper in the output tray. If the paper output is curled, remove the paper from the paper tray and load it again after turning it over. Windows 95/98/Me/2000/NT 4.
Troubleshooting Removing Misfed Paper When a paper misfeed occurs, an error message appears on the panel display. The procedure you should follow to remove the misfed paper depends on the location of the misfeed, which is indicated on the panel display. R CAUTION: • When removing misfed paper, do not touch the fusing section because it becomes very hot. 4 Important ❒ More than one misfed area might be indicated. In this case, check every applicable area. See the following illustration.
Removing Misfed Paper C Close lower right cover 1. C Remove Note ❒ Close the cover by pushing the center area of the cover. the misfed paper from inside of the right cover. When "Misfeed: B" Appears A Open the duplex unit by lifting the catch. ZAEY190E D Close the right cover before clos- 4 ing the duplex unit. E If the misfed paper is inside of the bypass tray, while lifting the paper guide lever (A A), remove the misfed paper (B B). ZAEP331E B Open the right cover by lifting the catch.
Troubleshooting When "Misfeed: C" Appears When the interchange unit is installed A Open the duplex unit by lifting When the interchange unit is not installed the catch. A Open the right cover by lifting the catch. 4 ZAEP331E B Open the right cover by lifting the ZAEP140E B Open catch (A A ), and open the upper cover of the interchange unit by pulling the handle (B B). the upper right cover by pulling the handle, and remove the misfed paper. ZAEH051E C Remove the misfed paper.
Removing Misfed Paper When "Misfeed: D" Appears A Open the duplex unit by lifting the catch. D If the misfed paper was not removed in step C, open the upper cover of the bridge unit (A A), and remove the misfed paper (B B). ZAEY070E ZAEP331E B Open the right cover by lifting the catch (A A ), and open the upper cover of the interchange unit by pulling the handle (B B). 4 E Close the upper cover of the bridge unit.
Troubleshooting When "Remove Misfeed from Mailbox" Appears When "Remove Misfeed From Finisher" Appears A Open the cover of the mailbox. SR510 (500–sheet finisher) A Remove the misfed paper inside of the finisher tray. 4 ZAEH090E B Remove the misfed paper. ZDEY010E B If the misfed paper was not removed in step A, open the upper cover of the finisher (A A) and remove the misfed paper (B B). ZAEY100E C Close the cover of the mailbox. ZDEY020E C Close the upper cover of the finisher.
Removing Misfed Paper E If SR720 (1000–sheet finisher) A Remove the misfed paper inside of the finisher tray. the misfed paper was not removed in step C, open the front cover of the finisher (A A), and remove the misfed paper (B B). ZAEY130E 4 ZAEY110E B If the misfed paper was not removed in step A, open the right cover of the finisher. F Close the front cover of the finisher. When "Misfeed: Y" Appears A Open lower right cover 2. ZAEH111E C Remove the misfed paper.
Troubleshooting When "Remove Misfeed from Duplex Unit" Appears A Open the duplex unit by lifting the catch. 4 ZAEP331E B While lifting the lever, lift cover Z1 (A A ), and remove the misfed paper (B B). Z1 ZAEY160E C If the misfed paper was not removed in step B, while lifting the lever, lift cover Z2 (A A ), and remove the misfed paper (B B). Z2 ZAEY170E 70 D Close cover Z2, and then cover Z1. E Close the duplex unit.
Adding Staples Adding Staples When “Add Staples” appears on the panel display, the staples have run out. Follows these steps to add a new staple refill. SR720 (1000–sheet finisher) A Open the front cover of the finisher. Note ❒ After adding the staple refill, staples might not be ejected for the first few times. A Remove the empty cartridge. 4 SR510 (500–sheet finisher) A Open the rear cover of the finisher. ZAEH180E B Remove the empty cartridge. ZDEX020E B Remove the empty cartridge.
Troubleshooting C Align the arrows on the new refill case and the cartridge, and push the new refill case in until it clicks. ZAEH191E 4 Note ❒ Do not remove the ribbon for bundling staples, before installing the cartridge. D Pull out the ribbon used for bundling staples. ZAEH200E E Reinstall the cartridge. 72 SR510 (500–sheet finisher) A Reinstall the cartridge. should click into place. It ZDEX031E B Close the rear cover of the finisher. SR720 (1000–sheet finisher) A Reinstall the cartridge.
Removing Jammed Staples Removing Jammed Staples If staples do not eject properly, they might be jammed. Note ❒ Staples might jam because of curled paper. In this case, try turning the paper over in the tray. SR720 (1000–sheet finisher) A Open the front cover of the finisher. ❒ After removing the jammed staples, staples might not be ejected for the first few times. A Remove the cartridge. 4 SR510 (500–sheet finisher) ZAEH180E A Open the rear cover of the finisher. B Remove the cartridge.
Troubleshooting C Remove the jammed staples. SR720 (1000–sheet finisher) A Reinstall the cartridge. should click into place. It ZAEH211E D Close the face plate of the car- tridge. 4 ZAEH192E E Reinstall the cartridge. B Close the front cover of the finisher. SR510 (500–sheet finisher) A Reinstall the cartridge. should click into place. It ZDEX031E B Close the rear cover of the finisher.
Replacing the Toner Bottle Replacing the Toner Bottle R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. A Open the front cover. • Disposal should take place at an authorized dealer or an appropriate collection site. • If you dispose of the used toner containers yourself, dispose of them according to local regulations. ZAET010E B Lift the green handle. R CAUTION: • The inside of the machine becomes very hot.
Troubleshooting D Release the green lever and gen- tly slide the toner holder out until it stops. Important ❒ If you continue to push the green lever to slide the toner holder, the toner holder might be dropped. G Put the toner bottle on the printer side of the toner holder (A A), then push its head downwards to lock it in place (B B). E Press the toner bottle backward to raise its head (A A ), then gently pull out the bottle (B B).
Replacing the Photoconductor Unit Replacing the Photoconductor Unit Preparation The photoconductor unit comes with the supplies required to maintain the printer. B If the duplex unit is installed, open the duplex unit by lifting the catch. If “Replace PCU” appears on the panel display, replace the photoconductor unit. R WARNING: • Do not incinerate the used photoconductor unit. Toner dust might ignite when exposed to an open flame.
Troubleshooting E While pressing the green button, slide the photoconductor unit out until it stops. H Put the photoconductor unit removed in step F into the plastic bag emptied in step G , keeping the unit at the same angle as when it was installed. Then, zip the plastic bag. I Remove the two red sheets from the photoconductor unit in the order shown in the illustration. ZAEM330E F Raise the green handle and slide 4 the photoconductor unit out towards you.
Replacing the Photoconductor Unit K Push the unit into the printer unit it clicks into place. N Close the front cover. ZAEM380E ZAEM370E L Remove the red sheet from the photoconductor unit and remove the two pieces of tape. O If the duplex unit is installed, close the duplex unit . 4 ZAEP270E ZAEM410E M Close the right cover of the printer. P Turn on the printer. After one minute, the display appears.
Troubleshooting Cleaning the Paper Feed Roller If the paper feed rollers are dirtied by powdered paper, paper might not feed correctly, or misfeeds might occur. In this case, clean the paper feed rollers. Follow these steps to clean the paper feed rollers of standard tray 1 and tray 2. C Raise slightly and pull the green lever attached to the paper feed rollers inside the printer on the lower right side. A Turn off the printer.
Cleaning the Paper Feed Roller F Insert the projection of the paper feed roller into the hole (A A ). While pulling the roller, insert the roller into the rear shaft (B B). J Hold tray 2 (with a lever on the paper size dial) with both hands, and slide it slowly into the second from the top until it stops. ZAEM110E G Check the motion of the paper feed roller to confirm that it is properly set. ZAEM141E 4 K Hold tray 1 with both hands, and slide it slowly until it stops.
Troubleshooting Cleaning the Friction Pad If the friction pads are dirty, multiple feeds or misfeeds might occur. In this case, clean the friction pads of the each tray. Follow these steps to clean the friction pad of standard tray 2. A Slide tray 2 out until it stops. 4 ZAEY012E B Wipe the top of the friction pad with a dry cloth. ZAEY017E Important ❒ Do not wipe with a wet cloth, alcohol or cleanser. C Slide tray 2 slowly until it stops. D Clean the friction pad of tray 1 in the same way.
Cleaning the Pad inside of the Tray Cleaning the Pad inside of the Tray If the pad inside of the tray is dirty , multiple feeds might occur when the tray is nearly empty. In this case, clean the pad inside of the each tray. Follow these steps to clean the pad inside of standard tray 2. F If PS440 (paper feed unit) is installed, clean the pad inside of tray 3 or tray 4 in the same way. A Slide tray 2 out until it stops. 4 ZAEY012E B When there is paper in the tray, remove paper.
Troubleshooting Cleaning the Registration Roller If you replace the maintenance kit, clean the registration roller inside the printer. C Open the right cover by lifting the catch. R CAUTION: • The inside of the machine becomes very hot. Do not touch the parts with a label indicating a "hot surface". Touching a "hot surface" could result in a burn injury. 4 A Turn off the printer and wait for about 60 minutes before starting the cleaning.
5. Sample Print/Locked Print Sample Print Use this function to print only the first set of a multiple-set print job. The remaining sets are saved on the optional hard disk in the printer. The saved job can be printed or canceled from the printer's operation panel. Limitation ❒ To use this function, optional Printer Hard Disk Type 185 must be installed on the printer. Note ❒ If the application has a collate option, confirm that it is not selected before sending a print job.
Sample Print/Locked Print I Check the output to confirm whether the settings are acceptable. If the settings are OK, go to step J to print the rest of the print job. If not, you can delete the saved job. ⇒ P.86 “Deleting a Sample Print File” J On the operation panel of the printer, press {Menu} }. The following message appears on the panel display. Main Menu: Sample Print 5 K After confirming that “Sample Print” is displayed, press {Enter #} }.
Sample Print D Press {T} or {U} until “Delete File” appears, and then press {Enter #} }. Select Mode: Delete File The following message appears on the panel display. 22:07 EFGH5678: Delete? Yes=# E Press {Enter #}}. This starts deleting a sample print file after the following message appears on the panel display. Deleted Checking the Error Log A Press {Menu}}. B After confirming that “Sample Print” is on the display, press {Enter #} }.
Sample Print/Locked Print Locked Print Use this function to maintain privacy when printing confidential. Documents will not be printed out autom a t i c a l ly u n l e s s a pa s s w o r d i s entered using the operation panel after sending the print job. Limitation ❒ To use this function, optional Printer Hard Disk Type 185 must be installed on the printer. Note ❒ If the application has a collate option, confirm that it is not selected before sending a print job.
Locked Print I Start printing from the application's print dialog box. The locked print job is sent to the printer. J On the operation panel of the printer, press {Menu} }. The following message appears on the panel display. Main Menu: Sample Print K Press {T} or {U} to display "Locked Print", and then press {Enter #} }. Main Menu: Locked Print L Press {T} or {U} to display a file you want to print, and then press {Enter #} }. Locked Print 18:00 asdf7894 B Press {Enter #} }.
Sample Print/Locked Print Deleting a Locked Print File A Press {Menu}}. The following message appears on the panel display. Main Menu: Sample Print B Press {T} or {U} to display "Locked Print", and then press {Enter #} }. Main Menu: Locked Print 5 C Press {T} or {U} to display the file you want delete, and then press {Enter #} }. Locked Print: 18:00 asdf6789 D Press {T} or {U} until “Delete File” appears, and then press {Enter #} }.
Locked Print Checking the Error Log A Press {Menu}}. The following message appears on the panel display. Main Menu: Sample Print B Press {T} or {U} to display "Locked Print", and then press {Enter #} }. Main Menu: Locked Print 5 C Press {T} or {U} until “Error File(s)” appears, and then press {Enter #} }. Locked Print: Error File(s) The following message appears on the panel display. Error File(s): 12:00 IKLJ4567 Note ❒ You can check the other error logs by using {T T} or {U U}.
Sample Print/Locked Print 5 92
6. Using the Operation Panel Menu Chart This section describes how to change the default settings of your printer and provides information on the parameters included in each menu. Category Function Menu Sample Print Print File ⇒ P.97 “Sample Print Menu” Delete File Locked Print Print File ⇒ P.98 “Locked Print Menu” Delete File Job Control Paper Input Error File(s) Error File(s) ⇒ P.
Using the Operation Panel Category Function Menu Network Setup IP Address ⇒ P.106 “Network Set- Subnet Mask up Menu” Gateway Address Access Control Access Mask Network Boot Frame Type(NW) ActiveProtocols Ethernet Maintenance Restart Printer ⇒ P.108 “Maintenance Menu” Menu Reset Hex Dump Registration List Print Config. Page ⇒ P.110 “List Print Menu” Menu List PCL Font List PS Font List 6 Disk Directory Network Status Network Log Language ⇒ P.
Accessing the Main Menu Accessing the Main Menu Take the printer offline. Press {Menu} to display the “Main Menu” on the panel display. The “Main Menu” has the following seven menus, which can be displayed one by one using {T T} or {U U}. • Sample Print • Locked Print • Job Control • Network Setup • Maintenance • List Print • Language Note ❒ {T T}: Press to go to the next page. ❒ {U U}: Press to go back to the previous page.
Using the Operation Panel Making Printer Settings with the Operation Panel A Press {Menu}}. The “Main Menu” appears. B Search for the desired menu with {T} or {U}. The desired menu appears. C Press {Enter #}}. D Search for the desired menu with {T} or {U}. The desired menu or parameter appears. Note ❒ An asterisk (“*”) prefixes the currently selected item. E Press {Enter #}}. The specified item appears. 6 F If necessary, repeat steps D and E until you have finished making settings.
Sample Print Menu Sample Print Menu There are three menus under the “Sample Print” menu. • Print File • Delete File • Error File(s) Reference For more information about sample print, see P.85 “Sample Print”. Sample Print Parameters ❖ Sample Print Menu Description Print File Select a sample print file and print it. Delete File Select a sample print file and delete it. Error File(s) Show the error log for the sample print job.
Using the Operation Panel Locked Print Menu There are three menus under the “Locked Print” menu. • Print File • Delete File • Error File(s) Reference For more information about locked print, see P.88 “Locked Print”. Locked Print Parameters ❖ Locked Print 6 98 Menu Description Print File Select a locked print file and print it. Delete File Select a locked print file and delete it. Error File(s) Show the error log for the locked print job.
Job Control Menu Job Control Menu There are six menus under the “Job Control” menu. • Paper Input • Duplex • Output Tray • Print Quality • System • PCL Menu Job Control Parameters ❖ Paper Input1/3 Menu Description Tray Priority You can select the default tray. The tray selected with the printer driver overrides the one selected here. In DOS printing, the tray selected here is used when no tray is selected for a print job.
Using the Operation Panel ❖ Paper Input 2/3 Menu Description Tray Paper Size Select paper sizes not indicated on the paper size dials of tray 1, tray 2, tray 3 and tray 4 have. When you select the sizes that are not indicated on the paper size dial of tray 1, tray 2, tray 3 or tray 4, you should set the dial to “p” and then select the paper size here. ❖ Tray 1 For more information about paper sizes that can be set in tray 1, see P.17 “Paper and Other Media”.
Job Control Menu ❖ Paper Input 3/3 Menu Description Paper Type You can select the type of the paper in tray 1, tray 2, tray 3, tray 4. If you want to select the paper type, do not select the auto tray select setting with the printer driver. Select the tray you want to use. • Plain Paper • Recycled Paper • Special Paper Note ❒ Default: Plain Paper ❒ "Special Paper" refers to a paper type other than plain paper or recycled paper, such as colored paper.
Using the Operation Panel ❖ Print Quality Menu Description Edge Smoothing You can select whether the Edge Smoothing feature is enabled. • On • Off Note ❒ Default: On ❒ If "Edge Smoothing" is "On", "Toner Saving" is ignored even if it is "On". Resolution You can select the print resolution in dots per inch.
Job Control Menu ❖ System 1/2 Menu Description Print PS Errors You can select whether the PS error sheet should be printed. • Off • On Note ❒ Default: Off I/O Timeout You can select how many seconds the printer should wait before ending a print job. If data from other ports often appear in the middle of your print job, you should increase the timeout value.
Using the Operation Panel ❖ System 2/2 Menu Description I/O Buffer You can select the size of the I/O Buffer. Normally it is not necessary to change this setting. 16 KB, 32 KB, 64 KB, 128 KB, 256 KB, 512 KB, Note ❒ Default: 512 KB Unit You can select the size unit. mm, inch Note ❒ Default: Default depends on Metric or Inch version. ❖ PCL Menu 1/2 Menu Description Orientation You can select the page orientation. The tray selection selected with the printer driver overrides the one selected here.
Job Control Menu ❖ PCL Menu 2/2 Menu Description Point Size You can specify the value for the point size you want to use for the selected font. 4.00 to 999.75 by 0.25 Note ❒ Default: 12.00 ❒ This setting is effective only for a variable-space font. Font Pitch You can specify the number of characters per inch you want to use for the selected font. 0.44 to 99.99 by 0.01 Note ❒ Default: 10.00 ❒ This setting is effective only for a fixed-space font.
Using the Operation Panel Network Setup Menu Reference For more information about “Network Setup”, see “Configuring the Printer for the Network” in the Setup Guide. ❖ Network Setup 1/2 Menu Description IP Address You can specify the printer's IP Address. Note ❒ Default: 011.022.033.044 Subnet Mask You can specify the Subnet Mask. Note ❒ Default: All zero Gateway Address You can specify the Gateway Address. Note 6 ❒ Default: All zero Access Control You can specify the Access Control Address.
Network Setup Menu ❖ Network Setup 2/2 Menu Description Frame Type(NW) You can select the Frame Type for NetWare. Auto select, Ethernet II, Ethernet 802.3, Ethernet 802.2, Ethernet SNAP Note ❒ Default: Auto select ActiveProtocols You can select the Active Protocols.
Using the Operation Panel Maintenance Menu There are four menus under the “Maintenance” menu. • Restart Printer • Menu Reset • Hex Dump • Registration Maintenance Parameters ❖ Restart Printer Menu Description Restart Printer You can restart the printer. ❖ Menu Reset 6 Menu Description Menu Reset You can reset a menu settings to the factory defaults except the "Registration", "I/O Buffer", "Image Density" and "Network Setup" settings.
Maintenance Menu ❖ Registration Menu Description Vertical You can change the position of the printed image on the vertical tray so that it can match that of the standard paper tray. Tray 3, Tray 4, Bypass Tray, Duplex Unit From –9.0 to 9.0 Note ❒ Default: 0 Horizontal You can change the horizontal position of the printed image on the fed paper so that it matches that of the standard paper tray. Bypass Tray, Duplex Unit From –9.0 to 9.
Using the Operation Panel List Print Menu There are seven menus under the “List Print” menu. • Config. Page • Menu List • PCL Font List • PS Font List • Disk Directory • Network Status • Network Log List Print Parameters ❖ List Print 6 Menu Description Config. Page You can print the current configuration of the printer. ⇒ "Printing a configuration page" in the Setup Guide 110 Menu List You can print the Menu List which shows the function menus of this printer.
Language Menu Language Menu You can select the language in which you prefer messages to be shown on display panel from one of the following: English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish, Finnish, Portuguese, Czech, Polish, Hungarian Note ❒ Default: English 6 111
Using the Operation Panel 6 112
7. Appendix Functions That Require Options The following table shows the options required in order for various functions to become available. Note ❒ Memory requirements depend on the complexly of the print data and the printing environment.
Appendix Moving and Transporting the Printer R CAUTION: • When lifting the machine, use the grips on both sides of the machine. If you drop the machine, it could break or cause an injury. • When you move the machine, remember to unplug the power cord from the outlet. When you pull the plug out of the socket, hold it by the plug. If the cord is pulled out of the socket abruptly, it could become damaged. Damaged plugs or cords can cause an electrical or fire hazard.
Moving and Transporting the Printer ❖ Mailbox (CS370) After removing the four mailbox trays, follow these steps. A If the duplex unit is installed, open the duplex unit by lifting the catch. B Open the right cover of the printer by lifting the catch, and open the upper cover of the interchange unit by pulling the handle. C Use a coin to remove the two screws securing the mailbox to the printer. D Pushing the lever inside the upper cover (A), lift the mailbox and remove it from the printer.
Appendix Specifications Mainframe ❖ Configuration: Desktop ❖ Print Process: Laser beam scanning & electrophotographic printing Dual component development ❖ Printing Speed: Maximum 32 pages per minute (A4 long-edge feed or 81/2" × 11" long-edge feed, simplex) Maximum 25 pages per minute (A4 long-edge feed or 81/2" × 11" long-edge feed, duplex) ❖ Interface: Parallel Standard 36–pin printer cable and a parallel port on the host computer IEEE 1284 I/F (Compatible, ECP, Nibble) Network 10BASE-T/100BASE-TX shiel
Specifications ❖ Paper Size: ⇒ P.17 “Paper and Other Media Supported by This Printer” ❖ Paper Weight: ⇒ P.
Appendix ❖ Paper Input Capacity: Standard paper tray 500 sheets × 2 Optional bypass tray 100 sheets *1 Optional paper feed unit PS440 500 sheets × 2 Optional paper feed unit PS420 2000 sheets *1 *1 *1 *1 Paper weight: 80 g/m2, 20 lb ❖ Paper Output Capacity: Max. 1750 sheets (80 g/m2, 20 lb) If the paper is curled or if you use the guides, the output capacity is reduced.
Specifications Options Note ❒ The following power consumptions values are measured when the options are installed on the printer. PS440 (1000–sheet paper feed unit) ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ Paper Weight: 60 – 105 g/m2 (16 – 28 lb) ❖ Paper Capacity: 500 sheets × 2 trays ❖ Power Consumption: 45 W or less (max.) ❖ Dimensions (W × D × H): 660 × 675 × 271 mm (26.0" × 26.6" × 10.7") *1 *1 including stands 7 ❖ Weight: 22.8 kg (50.
Appendix Bypass Tray Type 270 ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ Paper Weight: 60 – 157 g/m2 (16 – 42 lb) ❖ Dimensions (W × D × H): 125 × 495 × 163 mm (4.9" × 19.5" × 6.4") ❖ Weight: 2.5 kg (5.5 lb) Interchange Unit Type 280 ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ Paper Weight: 60 – 105 g/m2 (16 – 28 lb) ❖ Dimensions (W × D × H): 137 × 514 × 114 mm (5.4" × 20.2" × 4.5") 7 ❖ Weight: 2 kg (4.4 lb) AD380 (duplex unit) ❖ Paper Size: ⇒ P.
Specifications CS370 (mailbox) ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ Paper Weight: 60 – 105 g/m2 (16 – 28 lb) ❖ Stack Capacity: 125 sheets (A4 long-edge feed, 81/2" × 11" long-edge feed: 80 g/m2, 22 lb)/ each bin ❖ Power Consumption: 17 W or less (max.) ❖ Dimensions (W × D × H): 440 × 520 × 370 mm (17.3" × 20.5" × 14.6") ❖ Weight: 7.1 kg (15.7 lb) Bridge Unit Type 320 ❖ Paper Size (Proof Tray): ⇒ P.17 “Paper and Other Media” 7 ❖ Paper Size (Bridge to the finisher): ⇒ P.
Appendix SR510 (500–sheet Finisher) ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ Paper Weight: 52 – 128 g/m2 (14 – 34 lb) *1 *1 When SR510 is used, paper weight is as follows.
Specifications SR720 (1000–sheet Finisher) ❖ Paper Size: ⇒ P.17 “Paper and Other Media” ❖ Paper Weight: 52 – 157 g/m2 (14 – 42 lb) *1 *1 When SR720 is used, paper weight is as follows.
INDEX A AD380, 113, 120 adhesive labels, 27 B Bridge Unit Type 320, 121 Bypass Tray Type 270, 36, 120 C Caution, ii cleaning friction pad, 82 pad, 83 paper feed roller, 80 registration roller, 84 Config.
P pad, 83 panel display, messages, 41 paper, 17 paper feed roller, 80 Paper Input, 99 paper, loading, 31 paper, sizes, types, 17 PCL 5e, 1 Windows 2000, uninstall, 13 Windows 95/98/Me, uninstall, 13 Windows NT 4.0, uninstall, 14 PCL 6, 1 Windows 2000, uninstall, 13 Windows 95/98/Me, uninstall, 13 Windows NT 4.0, uninstall, 14 PCL Font List, 110 PCL Menu, 99 photoconductor unit, 77 plain paper, 26 PostScript, 5 Macintosh, uninstall, 16 Windows 2000, uninstall, 15 Windows 95/98/Me, uninstall, 15 Windows NT 4.
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