User manual
Table Of Contents
- GX5050 User Guide
- J011 User Guide
- Table of Contents
- Read This First
- Paper
- Replacing Consumables
- Making Printer Settings
- Troubleshooting
- Printing Will Not Start
- Paper Is Not Fed or Delivered Normally
- Paper Jam
- Removing Paper Jammed in the Paper Tray (Tray 1)
- Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))
- Removing Paper Jammed in the Bypass Tray (optional)
- Removing Paper Jammed under the Top Cover
- Removing Paper Jammed around the Guide Board
- Removing Paper Jammed in the Duplex Unit
- Removing Paper Jammed in the Output Tray
- Print Results Are Not Satisfactory
- Error & Status Messages on the Control Panel
- Status Monitor Errors
- Status Monitor Does Not Open
- No Response from Printer
- No Paper/Tray Not Detected (Tray 1)
- No Paper/Tray Not Detected (Tray 2)
- No Paper/Tray Not Detected (Bypass Tray)
- Paper Size Mismatch/Paper Type Mismatch (Tray 1)
- Paper Size Mismatch/Paper Type Mismatch (Tray 2)
- Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)
- Paper Size Mismatch/Paper Type Mismatch (AutoTray Select)
- Cover Open
- Duplex Unit Not Detected
- Cover Open / Print Cartridge(s) Not Detected
- Cartridge End
- Cartridge/Print-head Tank Empty
- When the Ink Collector Unit is Almost Full/Full
- Ink Collector Unit Not Detected
- Out of Printable Temperature Range
- Printer Error
- Network Interface Board Error
- Adjusting the Printer
- Inquiries and Consumables
- Maintaining
- Preparing for Printing
- Confirming the Connection Method
- Installing the Printer Driver (USB)
- Sharing the Printer
- Using the SmartDeviceMonitor for Client Port
- Using the Standard TCP/IP Port
- Using the LPR Port
- Using as the Windows Network Printer
- Using as the NetWare Print Server/Remote Printer
- If a Message Appears during Installation
- Making Option Settings for the Printer
- Printer Driver
- Printing
- Printing on Various Paper Types
- Canceling Printing
- Adjusting Print Quality
- Various Print Functions
- Printing Multiple Document Sets
- Collating
- Printing Web Pages
- Reducing and Enlarging to Fit the Paper Size (Fit to paper size)
- Reducing and Enlarging by a Specified Ratio (Scale, Directional magnification)
- Reducing to A4/Letter Automatically
- Rotating the Image by 180 Degrees
- Printing on Registered Custom Size Paper
- Printing on Unregistered Custom Size Paper
- Printing on Both Sides of Paper
- Printing Multiple Document Pages per Sheet (Layout)
- Splitting the Document Image across Multiple Sheets (Poster)
- Printing from the Last Page
- Creating a Binding Margin
- Printing Documents with a Header and Footer
- Printing with a Layout Suitable for Making Booklets
- Printing Images or Text Superimposed on Prints
- Printing Documents with an Overlay Image Superimposed (Overlay)
- Unauthorized Copy Control
- Displaying the Preview before Printing
- Custom Settings
- Supporting Multi-Languages
- Monitoring and Configuring the Printer
- Using a Printer Server
- Additional Information
- J011 Notes for Users
- J011 User Guide
103
Troubleshooting
Print Results Are Not Satisfactory
If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condi-
tion of the printer.
Checking the Condition of the Printer
Have you printed the nozzle check test pattern?
Print the nozzle check test pattern to check whether the print head nozzles are all ejecting ink properly, and, if
necessary, carry out head cleaning or head-flushing. The procedure is as follows:
1. Print the nozzle check test pattern.
2. If the printed test pattern has defects, carry out head cleaning, and then print the nozzle check test pattern
again.
3. Repeat the steps of head cleaning and printing the nozzle check test pattern several times, and then check
whether the defects in the printed test pattern have gone.
4. If the printed test pattern still has defects, carry out head-flushing, and then print the nozzle check test pat-
tern again.
See p.78 "
Nozzle Check" and p.79 "Head-cleaning".
Does the envelope selector setting match?
Set the envelope selector according to the type of paper. For envelopes, set the lever to the rear position ; for
everything else, set the lever to the forward position . See p.173 "
Printing on Various Paper Types".
Has the printer not been used for a long time?
The ink may be dry or the nozzles of the print-heads may be clogged. Print the nozzle check test pattern and
clean the print-heads as necessary. See p.78 "
Nozzle Check" and p.79 "Head-cleaning".
Have the print-heads been aligned?
If the image is fuzzy or lines are doubled, align the print-heads. If the problem persists, print the nozzle check test
pattern and clean the print-heads as necessary. See p.80 "
Adjust Print-head Positions", p.78 "Nozzle Check",
and p.79 "
Head-cleaning".
Is there a problem with the printer's location?
Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or exces-
sive force.
Printing Is Uneven, Too Heavy, or Too Light
If there is a problem with the quality of the printing such as uneven printing or an inappropriate amount of ink
being used, the following questions should be addressed.
Is an old Print cartridge being used?
Print cartridges should be opened before their expiration date and used within six months of being opened.