User manual
Table Of Contents
- GX5050 User Guide
- J011 User Guide
- Table of Contents
- Read This First
- Paper
- Replacing Consumables
- Making Printer Settings
- Troubleshooting
- Printing Will Not Start
- Paper Is Not Fed or Delivered Normally
- Paper Jam
- Removing Paper Jammed in the Paper Tray (Tray 1)
- Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))
- Removing Paper Jammed in the Bypass Tray (optional)
- Removing Paper Jammed under the Top Cover
- Removing Paper Jammed around the Guide Board
- Removing Paper Jammed in the Duplex Unit
- Removing Paper Jammed in the Output Tray
- Print Results Are Not Satisfactory
- Error & Status Messages on the Control Panel
- Status Monitor Errors
- Status Monitor Does Not Open
- No Response from Printer
- No Paper/Tray Not Detected (Tray 1)
- No Paper/Tray Not Detected (Tray 2)
- No Paper/Tray Not Detected (Bypass Tray)
- Paper Size Mismatch/Paper Type Mismatch (Tray 1)
- Paper Size Mismatch/Paper Type Mismatch (Tray 2)
- Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)
- Paper Size Mismatch/Paper Type Mismatch (AutoTray Select)
- Cover Open
- Duplex Unit Not Detected
- Cover Open / Print Cartridge(s) Not Detected
- Cartridge End
- Cartridge/Print-head Tank Empty
- When the Ink Collector Unit is Almost Full/Full
- Ink Collector Unit Not Detected
- Out of Printable Temperature Range
- Printer Error
- Network Interface Board Error
- Adjusting the Printer
- Inquiries and Consumables
- Maintaining
- Preparing for Printing
- Confirming the Connection Method
- Installing the Printer Driver (USB)
- Sharing the Printer
- Using the SmartDeviceMonitor for Client Port
- Using the Standard TCP/IP Port
- Using the LPR Port
- Using as the Windows Network Printer
- Using as the NetWare Print Server/Remote Printer
- If a Message Appears during Installation
- Making Option Settings for the Printer
- Printer Driver
- Printing
- Printing on Various Paper Types
- Canceling Printing
- Adjusting Print Quality
- Various Print Functions
- Printing Multiple Document Sets
- Collating
- Printing Web Pages
- Reducing and Enlarging to Fit the Paper Size (Fit to paper size)
- Reducing and Enlarging by a Specified Ratio (Scale, Directional magnification)
- Reducing to A4/Letter Automatically
- Rotating the Image by 180 Degrees
- Printing on Registered Custom Size Paper
- Printing on Unregistered Custom Size Paper
- Printing on Both Sides of Paper
- Printing Multiple Document Pages per Sheet (Layout)
- Splitting the Document Image across Multiple Sheets (Poster)
- Printing from the Last Page
- Creating a Binding Margin
- Printing Documents with a Header and Footer
- Printing with a Layout Suitable for Making Booklets
- Printing Images or Text Superimposed on Prints
- Printing Documents with an Overlay Image Superimposed (Overlay)
- Unauthorized Copy Control
- Displaying the Preview before Printing
- Custom Settings
- Supporting Multi-Languages
- Monitoring and Configuring the Printer
- Using a Printer Server
- Additional Information
- J011 Notes for Users
- J011 User Guide

106
Troubleshooting
How can I make the Print mode change automatically according to the status of envelope selector ?
To automatically do single-sided printing when the envelope selector is set to the envelope position, on the
[Printer Configuration] tab, select the [When the envelope selector is set to Envelope Mode, use uni-directional
printing only] check box.
How can I prevent ink transfer between printed sheets during duplex printing?
On the [Printer Configuration] tab, in the [Sheet-dry Print Delay...] dialog box, change [Print delay time:].
Colours Do Not Match the Displayed Image
If there are differences between colours of the print results and the displayed image, the following questions
should be addressed.
Has the hue of colours been adjusted?
Since printed colours and screen colours are produced by different methods, a colour printed and a colour dis-
played on a screen can have different hues even though they are the "same" colour. Use the colour matching
function to make the hue of printed colours and displayed colours closer. See p.189 "
Changing the Colour Pro-
filing Pattern".
Has the nozzle check been performed?
The print-heads may be clogged and the amount of ink may not be able to be regulated. Print the nozzle check
test pattern and clean the print-heads as necessary. See p.79 "
Head-cleaning" and p.78 "Nozzle Check".
Was printing done in black and white?
Check the colour setting of the application and the colour print setting of the printer driver. See p.185 "
Printing in
Black and White".
Have the print quality settings been made?
In the [Print Quality] area, select [Quality priority], or [Speed priority], and then print. See p.185 "
Printing Using
Preset Print Quality Settings".
Does the paper type setting match?
Make sure that the paper type setting of the printer driver matches the type of paper loaded. See p.173 "
Printing
on Various Paper Types".
Have you tried printing with inkjet plain paper?
Try printing with inkjet plain paper. The print results should be clearer. See p.173 "
Printing on Various Paper
Types".
Is bidirectional communication enabled?
If bidirectional communication is not enabled, the tone of printed images might differ from that of displayed
images. Establish bidirectional communication.
See p.165 "
If Bidirectional Communication is Disabled". For details about bidirectional communication settings,
see the printer driver Help.










