User manual
Table Of Contents
- GX5050 User Guide
- J011 User Guide
- Table of Contents
- Read This First
- Paper
- Replacing Consumables
- Making Printer Settings
- Troubleshooting
- Printing Will Not Start
- Paper Is Not Fed or Delivered Normally
- Paper Jam
- Removing Paper Jammed in the Paper Tray (Tray 1)
- Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))
- Removing Paper Jammed in the Bypass Tray (optional)
- Removing Paper Jammed under the Top Cover
- Removing Paper Jammed around the Guide Board
- Removing Paper Jammed in the Duplex Unit
- Removing Paper Jammed in the Output Tray
- Print Results Are Not Satisfactory
- Error & Status Messages on the Control Panel
- Status Monitor Errors
- Status Monitor Does Not Open
- No Response from Printer
- No Paper/Tray Not Detected (Tray 1)
- No Paper/Tray Not Detected (Tray 2)
- No Paper/Tray Not Detected (Bypass Tray)
- Paper Size Mismatch/Paper Type Mismatch (Tray 1)
- Paper Size Mismatch/Paper Type Mismatch (Tray 2)
- Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)
- Paper Size Mismatch/Paper Type Mismatch (AutoTray Select)
- Cover Open
- Duplex Unit Not Detected
- Cover Open / Print Cartridge(s) Not Detected
- Cartridge End
- Cartridge/Print-head Tank Empty
- When the Ink Collector Unit is Almost Full/Full
- Ink Collector Unit Not Detected
- Out of Printable Temperature Range
- Printer Error
- Network Interface Board Error
- Adjusting the Printer
- Inquiries and Consumables
- Maintaining
- Preparing for Printing
- Confirming the Connection Method
- Installing the Printer Driver (USB)
- Sharing the Printer
- Using the SmartDeviceMonitor for Client Port
- Using the Standard TCP/IP Port
- Using the LPR Port
- Using as the Windows Network Printer
- Using as the NetWare Print Server/Remote Printer
- If a Message Appears during Installation
- Making Option Settings for the Printer
- Printer Driver
- Printing
- Printing on Various Paper Types
- Canceling Printing
- Adjusting Print Quality
- Various Print Functions
- Printing Multiple Document Sets
- Collating
- Printing Web Pages
- Reducing and Enlarging to Fit the Paper Size (Fit to paper size)
- Reducing and Enlarging by a Specified Ratio (Scale, Directional magnification)
- Reducing to A4/Letter Automatically
- Rotating the Image by 180 Degrees
- Printing on Registered Custom Size Paper
- Printing on Unregistered Custom Size Paper
- Printing on Both Sides of Paper
- Printing Multiple Document Pages per Sheet (Layout)
- Splitting the Document Image across Multiple Sheets (Poster)
- Printing from the Last Page
- Creating a Binding Margin
- Printing Documents with a Header and Footer
- Printing with a Layout Suitable for Making Booklets
- Printing Images or Text Superimposed on Prints
- Printing Documents with an Overlay Image Superimposed (Overlay)
- Unauthorized Copy Control
- Displaying the Preview before Printing
- Custom Settings
- Supporting Multi-Languages
- Monitoring and Configuring the Printer
- Using a Printer Server
- Additional Information
- J011 Notes for Users
- J011 User Guide
112
Troubleshooting
Status Monitor Errors
If an error occurs with the printer, Status Monitor displays an error message. Click [User Guide...] to display the
page corresponding to the error where you can check how to solve the problem in more detail.
Status Monitor Does Not Open
If the Status monitor does not open for a shared printer, the following questions should be addressed.
Are the share settings correct?
Check the share settings of the printer. The printer driver must also be installed on the client computer. See p.149
"Setting Up a Server" and p.149 "Setting Up a Client Computer".
Does your Web browser support Status Monitor?
Internet Explorer version 4.0 or later is required to display Status Monitor.
No Response from Printer
Follow the procedure below to check the port settings and the connection between the printer and computer.
1. Check that the power of the printer is on.
2. Make sure that the computer and printer are properly connected using a USB cable.
3. Open the printer properties dialog box.
4. Click the [Ports] tab.
5. Check that USB is selected in the [Print to the following port:] list.
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Under Windows 98/Me, check that USB is selected in the list on the [Details] tab.
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If you want to connect the printer to the network, check the operating environment, and then change the port setting. For details about config-
uring the port, see p.151 "
Using the SmartDeviceMonitor for Client Port", p.156 "Using the Standard TCP/IP Port", and p.158 "Using the
LPR Port".
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p.169 "Opening from the Start Menu"
No Paper/Tray Not Detected (Tray 1)
Tray 1 is empty or the paper in it is not loaded properly. Do one of the following:
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Load the tray.
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Change the tray.
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Print by Form Feed.
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Cancel the print job.
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To load the tray, see p.34 "Loading Paper".
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To change the tray, see p.54 "Paper Input Menu".