User's Manual

Table Of Contents
36
Ethernet Connection from the PC Server
If you are not able to successfully transfer data between the meter, connected to the PC
server, and the workstation, open OneTouch
®
MeterLink™ software at the workstation
and verify that the list of connections is correct. Then proceed through the following
possible causes and solutions. If you still cannot resolve the problem, proceed to “Ethernet
Connection from the Meter Location” on page 37 to rule out problems with hardware or
hardware connections.
Problem Cause Solution
Cannot transfer data
between the meter
(connected to a PC
server) and the
workstation
1. OneTouch
®
DataLink
®
Sync
is not installed on the PC.
1. Follow the instructions “Installing OneTouch®
DataLink® Sync Software on a PC Server” on page 4.
Then, proceed to “Using OneTouch® DataLink® Sync
Software” on page 6 for information on configuring the
software.
2. OneTouch
®
DataLink
®
Sync
is not running on the PC.
2. OneTouch
®
DataLink
®
Sync starts automatically when
you start your PC. Do not exit the program. It must be
open to allow communication to occur. If you need to
restart the program, double-click the application icon on
the desktop.
ethernet.book Page 36 Friday, October 26, 2007 1:08 PM