PayClock® EZ Face Recognition System User’s Guide
THIS EQUIPMENT COMPLIES WITH FCC CLASS-B REQUIREMENTS PURSUANT SUBPART J OF PART-15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Contents QUICK START SETUP ........................................................................................V TERMINAL INSTALLATION................................................................................V TERMINAL STARTUP ........................................................................................VI SOFTWARE INSTALLATION............................................................................VII WELCOME............................................................................
APPENDIX H - TERMINAL SPECIFICATIONS............................................... 138 GENERAL TROUBLESHOOTING .................................................................. 139 HARDWARE TROUBLESHOOTING............................................................... 140 SOFTWARE TROUBLESHOOTING ............................................................... 142 INDEX ..............................................................................................................
Quick Start Setup Verify the contents of your system. (For more detailed information turn to page 15.) Terminal Installation 1 Separate the mounting-plate from the FaceIN terminal by removing the Philips head screws. Retain the screws for later. (See page 23 for more details.) 2 Install the mounting-plate to the wall using the supplied wallmount screws. Note: For best visibility the bottom screws of the mount should be about 45 inches from the floor.
Terminal Startup 5 -Set up the network communications·Press the MENU key, the Functions Menu will open. ·Press 4, the System Setting menu will open. ·From the System Setting menu, press 2 Set Network. ·Enter the IP Address for the terminal and press OK. ·Enter the Mask Code and press OK. ·Enter the Gateway Address and press OK. ·The terminal will automatically restart. (For more detailed information turn to page 25.
Software Installation 7 Verify your computer meets the Minimum System Requirements listed in this User Guide, turn to page 16. Important - Make sure your screen saver is not showing before inserting the installation CD’s. 8 Open and close the CD-ROM drawer if the CD is not recognized when it is inserted. Install the PayClock EZ Software. (For more detailed instructions turn to page 17.) When the Windows .Net Framework is installing DO NOT click Cancel on the “Download and Install Programs” window.
10 -Configure the PayClock softwareDefine your software preferences using the EZ Setup Wizard the first time you open PayClock EZ or use the Setup button group. (For more detailed instructions turn to page 33.) 11 -Add the FaceIN terminal to PayClock Open the FaceIN Terminal Manager and add the FaceIN terminal. (For more detailed instructions turn to page 37.) 12 13 -Adding and Editing EmployeesAdd and edit employees using the Employees button.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Welcome Product Overview Congratulations on the purchase of your new Lathem PayClock EZ Time and Attendance System. This system will allow you to record and manage employee attendance records with ease and simplicity. Included in this package is the PayClock EZ with the FaceIN Terminal Manager software, which you will use to manage data and the FaceIN terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M System Features The FaceIN terminal is the latest innovation in automated time and attendance systems. Combined with the PayClock EZ software, managing time records is quick and efficient. Your new system offers a number of unmatched features: • Embedded facial recognition system - Advanced DSP technology keeps the image processing and matching on the terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Upgrades If you find that you need to accommodate more employees in your system or if you would like enhanced software capabilities, consider purchasing a software upgrade for your system. Lathem’s upgrade packages, PayClock EZ and PayClock Pro offer the following enhanced features. • • • • Increased employee capacity - You can increase your PayClock EZ software’s employee capacity up to 150 employees.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Accessories Lathem offers accessories to further enhance your PayClock Face Recognition system. Visit http://shop.lathem.com to purchase additional accessories. Getting Help You can access technical support and answers to your issues in a number of different ways. In addition to resources within the PayClock EZ software, assistance may be accessed online, via email, via telephone, or through your Lathem dealer.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Troubleshooting For answers to Frequently Asked Questions, refer to the Troubleshooting section of this User Guide on page 139. Online and Email Support Lathem.com provides access to numerous support resources that will allow you maximize your use of PayClock EZ. Help may be accessed by visiting the following link: http://support.lathem.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Free software updates and version upgrades during the Support Period, giving you free access to the most current software features • Quick exchanges for damaged or broken terminals, thereby reducing downtime • Extended parts and labor warranty helps you to save money on repairs needed after the regular product warranty has expired To learn more about Lathem support contracts and to make a purchase, contact us at (800) 241-4990 or visit ht
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Package Contents Please verify that your package includes ALL of the following items. If your package is missing an item, please call Lathem technical support at (404) 691-1065.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M System Requirements You must verify that your system meets ALL of the minimum requirements listed below. If your system does not meet these minimum requirements, do not install the software! For steps to check your system, see Page 125.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Installing PayClock EZ PayClock EZ is set up by default as a single user system with one default user account, Administrator. The Administrator account gives the user full access to PayClock. To set up PayClock EZ as a multi-user system you must purchase a concurrent user feature. The concurrent user feature options available are for 3 or 6 users.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M PayClock EZ Full Install Run the PayClock Setup Program • • • • Go to the computer where you want to install PayClock. Make sure your screen saver is not showing before inserting the PayClock CD. Insert the PayClock CD-ROM in the CD-ROM drive. Note: If you are installing on Windows Vista or Windows 7 you may have to click Allow or Yes at the User Account Control confirmation window. The Setup program should run automatically.
P A Y C L O C K • F A C E R E C O G N I T I O N S Y S T E M The installation will begin. Note: The installation of the Microsoft .Net Framework software could take several minutes please be patient. Important - Do not click Cancel on the Download and Install Programs window. If you click cancel the installation will not complete. • At the Setup Complete window, click Exit. Follow the Setup Steps • • • • • • • From the main window click on Full Install.
P A Y C L O C K • • • F A C E R E C O G N I T I O N S Y S T E M If your computer has more than one network adapter (NIC) installed, select the adapter you wish to use from the window that displays. If you are unsure which adapter to select contact your network administrator. Click Finish after selecting the adapter from the list. The PayClock Server Connection Manager icon will appear, indicating that PayClock has been successfully installed.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Optional PayClock Client Installation CAUTION: Before proceeding with your PayClock EZ Client installation, verify that your PC meets ALL of the System Requirements listed on page 16! PayClock EZ Client Install The Client Install loads the client application. This allows you to run PayClock on more than one computer. The PayClock Server must be installed before installing the Client software.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Install Microsoft .NET Framework 3.5 SP1 • Click Continue at the Lathem USB Terminal Manager Setup – Required Files: Microsoft .NET 3.5 SP1 Framework window. Note: You will not see this window if the .NET Framework 3.5 SP1 is already installed on the computer. • At the Welcome window, read the license agreement and select I have read and ACCEPT the terms of the License Agreement, then click Install. • The installation will begin.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Install the FaceIN Terminal Select a site to install your FaceIN terminal that will be convenient to employees clocking in and out. When deciding where the terminal will be installed, keep in mind that an 115vAC power outlet should be within 6 feet of the mounting location as well as a connection to the network (LAN) (If not being used as a stand-alone terminal).
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Step 3: Plug the RJ45 network cable into the Ethernet port and the Power Adapter plug into the Power Adapter port which is located in the compartment on the back of the terminal. Step 4: Align the FaceIN terminal with the pins on the mounting-plate and secure the two together with the 2 Philips head screws. Be careful not to pinch the AC cord. When finished, plug the power adapter into an AC wall outlet.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M FaceIN Terminal Startup After completing the installation and power-up, the terminal will display the normal screen with the date, day of week and time. You are now ready to set up the network communications and define the initial administrator. Note: You must set up at least one administrator. Set up the Network Communications Configure the FaceIN terminal to communicate with the PayClock software.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • From the System Setting menu, press 2-Set Network. • Enter the IP Address for the terminal and press OK. • Enter the Mask Code and press OK. • Enter the Gateway Address and press OK. The terminal will restart automatically. Note: You may have to contact your network administrator if you are unsure how to set up the network communications.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Press 1, the Set Admin menu will open. • From the Set Admin menu, press 1-Admin 1. • The image collecting screen will display. • Position the face is in the middle of the two cameras with 9 to 25 inches between the face and the terminal. • The image collecting screen will display, start the face recognition enrollment. • Perform 2 small head circles to the right. • Perform 2 small head circles to the left.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Resume small head circles to the right (if adjust positioning message is still displaying). • The progress bar at the bottom of screen will display the process of the imaging. When the face is successfully registered the terminal will display, “Add as User?”. Add Administrator as User = NO A user is an employee or administrator that will be punching In and Out on the terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Use the numeric keys to enter the user number and press OK. This should be the same as the badge number you will enter into the PayClock software. The user number can be from 1 to 9999. • Using the index/numeric keys enter a name. This should be the same as the first name you will enter into the PayClock software. After pressing the desired index/numeric key, use the ↑/↓ to move through the available letters.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Open PayClock EZ PayClock EZ is set up by default as a single user system with one default user account, Administrator. The Administrator account gives the user full access to PayClock. To set up PayClock EZ as a multi-user system you must purchase a concurrent user feature. The concurrent user feature options available are for 3 or 6 users.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 3. Click OK and the software will open. A welcome tone will let you know that PayClock is ready for use. Create and Change Your Password You should create your own unique password to protect sensitive payroll data. 1. At the Log In screen, click the Change button. 2. Type in your Old Password (remember, the default is “lathem”). 3. Type in your New Password (the one you would like to create). 4. Confirm your new password by typing it in. 5.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Complete the Registration Wizard that appears upon log-in. Select Register Now to fill in the requested information and submit. If you do not have an internet connection, select Print at the end of the wizard to print and fax your information to Lathem at 1-800-252-2208. • Call Lathem at 1-800-241-4990 and select option number 1 from the telephone menu to speak with a sales representative. • Visit http://www.lathem.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Configure PayClock EZ Create Company Profile, Departments and Setup Payroll Policies After completing the software and hardware installation, you should set up your company, departments and payroll policies using the PayClock EZ Setup Wizard that runs automatically the first time you open the PayClock software. Note: You can also use the System and Pay Class buttons on the toolbar. Set up your company information on Step 2 of the wizard.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M On Step 3 select your software time and date preferences. Click Next to continue. Set up the departments you will use on Step 4. Enter the name and number and click Add. After completing the department set up click Next to continue.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M On Step 6 select the starting date of your pay period, the type of pay period you wish to use and how punches will be rounded. Click Next to continue. On Step 7 you can change the name of the pay codes you will use. Click Next to continue. Configure your daily and weekly overtime rules on Step 8. Click Next to continue.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Configure your break rules on Step 9. You can configure a punched break, an automatic deduction or a combination of both. Click Next to continue. On Step 10 you can change the length of the workday. Typically you would leave this setting at the default. Click Finish and Close. Exit and reopen PayClock when prompted.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Add the FaceIN Terminal to PayClock After completing the set up of your company, departments and payroll policies you will need to open the FaceIN Terminal Manager, add the FaceIN terminal and configure PayClock to communicate with the terminal. 1. From the Ribbon Bar, click the Terminal Manager button. The FaceIN Terminal Manager window will open. 2. Click the Add Terminal button; a blank terminal template will display. 3.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Navigating PayClock All of the PayClock functions are contained within The Home Screen. Within the Home Screen, there is the Ribbon Bar and the Classic/Express Timecards. The Home Screen (Classic Timecard) PayClock System Button Ribbon Bar Classic Timecard Communications Panel • Ribbon Bar: use to navigate within the software and locate functions. • Classic Timecard: use to edit and view individual punch data.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Home Screen (Express Timecard) Use the scroll buttons (circled) to move through pay periods. Highlighting an employee will display his/her time card in the Express timecard PayClock System Button Ribbon Bar Employee List Express Timecard Communications Panel • Ribbon Bar: use to navigate within the software and locate functions. • Express Timecard: use to edit and view individual punch data.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The PayClock System Button The PayClock System Button, located at the top left-hand corner of the Home Screen allows quick access to a number of important tools. Use the PayClock System Button to access the following critical functions: To access these functions, click on the PayClock System Button and highlight the desired function from the drop-down menu.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Adding Employees The Employee button is used to maintain the employees in the PayClock software. This will include adding, editing and terminating employees. Important: Employees can be added in the FaceIN terminal first and then added in the software later. This could be useful when a new employee starts work before having a chance to add them to the PayClock software. For details see Appendix B - Adding Employees at the FaceIN Terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Adding an Employee - General Tab 1. From the Ribbon Bar, click the Employees button. The Employee Master will display. 2. From the General tab click the New button; the next available blank employee template will display. 3. Type in the employee’s last name, first name and middle initial under Last Name, First Name and M.I. Note: What you enter as the employees First Name will display at the FaceIN terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 9. At Home Department, select the department in which you want the hours to accumulate. If you have chosen not to use departments, leave this field set to “Not Selected”. Note: Departments are defined at the Preferences tab at the Setup | System button. 10. The Audio button is not used with the FaceIN terminal. 11. Click the Password button to open the Password window.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Schedules Tab The Schedules tab of the Employee Master allows you to setup a break rule, workday length by employee, and an optional fixed schedule. These rules drive all of the time calculations for your employees within PayClock. Please use caution when making changes or modifying these settings. See page 48 - Setting up Employee Schedules, or the Online Help for detailed information on setting up and using Employee Schedules.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Benefit Time Tab The Benefit Time tab of the Employee Master allows you to manually keep track of employee non-work time, such as sick or vacation or you can assign an Accrual Policy which will automatically apply non-work time. You can track up to 2 pay codes. The software keeps track of how much time the employee has taken and how much time the employee has left. To manually set up an employee’s non-work time: 1.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 3. From the Accrual Policy list, select the policy to apply to the employee. 4. At the Effective Date, enter the date when the accrual policy will begin to accrue benefit time. This is typically the employee’s anniversary date or the start of the year. Note: The accrual will trigger and fire when the effective date falls within the current pay period of PayClock. 5. Click Save to keep your changes.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Editing an Employee 1. From the employee list at the top of the screen, choose the employee you want to edit. 2. Make the desired changes for the employee. 3. Click Save to keep your changes. Terminating an Employee It’s not recommended to delete an employee. It’s better to mark the employee as terminated. With the employee terminated, you can still report on the data that is linked to the terminated employee.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Setting up Employee Schedules You use the Schedules tab of the Employee Master to define the employee’s basic work schedule. You can setup the open schedule in the Daily Open section, or you can enter a basic fixed schedule or apply a rotating schedule template in the Rotating section. Important! The fixed schedules apply to the current and next pay period.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Example: The beginning of day setting is 12:00 midnight and the maximum work day length is set to 14 hours. • Jane Doe's first punch this morning was at 7:30 am. • Using the settings above, PayClock defines Jane's open schedule to start at 7:30 am and end by 9:30 pm. • So, Jane can punch any time today until 9:30 pm.
P A Y C L O C K y F A C E R E C O G N I T I O N S Y S T E M y Maximum Hours from Start - Enter the longest amount of time a person can work before punching for a break. y Length - Enter how long the break lasts. y Extended Break Amount - Enter the maximum extra amount of time the person can take and the punch still count as a break rather than an in/out punch.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Maximum Work Day Use this setting if you need to change the length of the selected employee’s work day. This is the maximum expected amount of time from the employee’s first In punch to their latest possible Out punch. Making this length too short can result in missing punches for the current day. Setting this too long may cause punches from the next day to incorrectly calculate on the current day.
P A Y C L O C K y F A C E R E C O G N I T I O N S Y S T E M Setup – Click this button to open the Rotating Schedule Templates window. To create a fixed schedule template: From the Employee’s Schedules tab, click the Setup button under the Fixed Schedule Templates section. The Rotating Schedule Templates window appears. 1. Click New, type in a name (ex: “Short Friday”) for the schedule template under Name. 2. Select the In box for the day to which you want to enter the start of the schedule. 3.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 5. At Out, enter when the schedule will end for the selected day. If your time is set to 12-hour format, type an 'A' or 'P' to change to AM or PM 6. Make sure the Adjust to Fixed Schedule box is checked. 7. Enter the amount of time employees can punch In early and have the punch round forward to the scheduled In time in the Arrive Early within Length box. 8.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Fixed Schedules This tab is used to enter a fixed schedule’s start and end time for the different days of the week; or you can apply a rotating schedule template and, if needed, modify the schedule to meet your needs. Example: y Mary works Monday thru Friday. y Monday through Thursday she starts at 7:30am and ends at 4:00pm. On Friday she starts at 7:00am and ends at 11:00am. y Select the Monday In check box and enter 7:30am.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Adjust to Fixed Schedule - Select this option to define how punches will be adjusted at the beginning and end of the employee’s fixed schedule. Note: Punches recorded outside of these settings calculate based on the rounding defined on the General tab of the Pay Class button. Arrive Early Within Length - Enter an amount of time that employees can punch In early and have the punch round forward to the Fixed Scheduled In time.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Creating and Assigning Accrual Policies Use the Accrual Manager to define rules to apply benefit time to employees, such as vacation or sick time. This allows PayClock to automatically accrue benefit time for you. Benefit time can accrue after a certain amount of Days, Weeks, Months or Years. The amount of benefit time that can accrue can be in Minutes or Hours. For example, after 90 days 8 hours of vacation time can accrue.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 1. Click the New button to create a rule. Note that when you create a rule, it appears just under the rule you have highlighted. You can also choose the "Insert Rule Before" box, highlight a rule in the list, then click the New button to insert a rule above the one you just highlighted. 2. Make sure to keep your rules in the order you want them to occur. PayClock must fully complete one rule before it will move to the next.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M newly accrued time. For example, the first rule I have accrues 40 hours of vacation after 1 year, the second rule accrues 80 hours of vacation after 2 years. If the employee doesn’t use all 40 hours the first year their balance will be rolled over when the 2nd year rule occurs and added to the newly accrued 80 hours.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M PayClock has the current pay period date set as 7-25-2007 and it is a biweekly pay period. As time moves forward and the pay periods are closed this is what will happen: y The 7-25-2007 thru 8-07-2007 pay period is closed, Johns vacation accrual does not occur. y The 8-08-2007 thru 8-21-2007 pay period is closed, Johns vacation accrual does not occur. y The 8-22-2007 thru 9-04-2007 pay period is closed, Johns vacation accrual does not occur.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Updating the Terminal When you add an employee to PayClock they are automatically assigned to the FaceIN terminal(s). But before you can register the employee faces at the terminal you will have to update the terminal with the changes. 1. From the Ribbon Bar, click the Terminal Manager button. The FaceIN Terminal Manager window will open. 2. Click Update All Terminals or select the desired terminal from list and click Update Selected Terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Registering Employees at the Terminal The FaceIN terminal utilizes an “embedded facial recognition” system, meaning that employees will punch in and out by presenting their face in front of the terminal’s “Dual Sensors”. The FaceIN terminal verifies the face image and records the punch. When you’re ready, you simply poll the terminal to add the punches to the database.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Press 2 or select the Modify User menu and press OK. • Use the numeric keys to enter the user number and press OK. The user number is the same as the badge number that was set up in the PayClock software. • The employee’s first name will display, press OK to continue. • With the employee standing at the ready, select the verification method to use for the employee.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M When registering an employee’s face take the following into consideration: Eye Glasses - It is recommended for the employee to register with the eye glasses on for half the process, then remove the eye glasses and complete the registration. Hair Style - If the employee has a hair style that has their hair covering or blocking their eyes, move the hair away from the eyes during the registration process.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • The progress bar at the bottom of screen will display the process of the imaging. • When the face is registered the terminal will display, “Permit Open Door?” press ESC. Note: Door access is not currently supported. • When “Permit Attendance?” displays, press OK. Note: You must press OK; otherwise punches will not be recorded for polling. • The screen will display “Finished” and will return to the “Input User No” screen.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • The image collecting screen will display, start the face recognition enrollment. • Perform 2 small head circles to the right. • Perform 2 small head circles to the left. • Move the face closer to the terminal until the white dashed square appears. • Move the face back until there is 9 to 25 inches between their face and the terminal. • Turn the head fully to the right. • Turn the head fully to the left.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the FaceIN Terminal The FaceIN terminal will be ready for use when the facial registration process is complete. • The employee should step towards the terminal and stop when within 9 - 25 inches; the terminal will detect the employee and start the face recognition automatically. • With the face detected, the screen will display a green radar screen rotating clockwise over the employee’s image.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Polling the Terminal Punch data is recorded and resides in the FaceIN terminal’s memory until you poll the terminal. When the terminal is polled, punch data will be added to the database allowing you to edit, export and report on the data. No punch data will display in the PayClock timecard until the terminal is polled. 1. From the Ribbon Bar, click the Terminal Manager button. The FaceIN Terminal Manager window will open. 2.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Timecard Button PayClock allows you to view employee timecards in either the Express or the Classic mode. You can toggle between the Express view and the Classic view on the fly by simply clicking the Timecard button. Express Timecard - The Express mode is a trimmed down view that looks very much like a paper timecard. When using the Express timecard you can add, edit or delete punches and non-work time quickly and easily.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Express Timecard The Express Timecard gives you a quick view of individual punch information and allows you to add, edit, or delete data as is necessary. Use the Express Timecard Toolbar to add punches and non-work time, as well as delete punches, and find missing punches. The Express Timecard displays Base Hourly Pay and Gross Pay, as well as total regular, overtime, and non-worked hours worked for the selected pay period.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Express Timecard Toolbar Add Punch Button • This button lets you add a new punch, as well as the date and time for the new punch Add Time Off Button • This button lets you add time off for an employee and select the date, time, and pay code category for the absence Delete Button • This button allows you to delete punches already in the Express timecard 70
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Refresh Button • This button will refresh the data in the Express timecard to reflect the most recent activity The Find Missing Button • This button will locate any missing punches within an Express Timecard. PayClock looks for an even number of punches. When an odd number of punches are found, PayClock assumes that a punch is missing (an employee punched In, but not Out, or vice versa).
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Classic Timecard The classic timecard has several areas: the Toolbar, Schedule Bar, Timecard Table and Exception Filter. The classic timecard also allows you to add notes and define the columns and view options; these items are not supported in the Express timecard.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Classic Timecard Toolbar The Toolbar is located above the Schedule Bar at the top of the classic timecard It allows you to do such things as select employees, add punches and delete punches. See the illustration below for details. This list contains a directory of your employees. This button adds a punch. This button deletes a punch. This shows the time you selected using the insertion point. This button adjusts the work day length.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Classic Timecard Schedule Bar The Schedule Bar is located at the top of the classic timecard. It is a graphical display of the punches and non-work time for the selected day. You can add, edit and delete punches on the schedule bar. Note: the Schedule bar is displayed by default but can be hidden by deselecting the option on the Timecard | View button. See the illustration below for details.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The yellow and blue bars represent the calculated time period between punches. In this example, there was a 4:00 hour period from 8:00a to 12:00p. The name of the employee’s home department will also show in the bar. In this example, “ Shipping” is the employee’s home department. The punch on top, 5:02p is the actual punch. The punch underneath is the calculated punch.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Classic Time Card Table The Classic Timecard Table is located below the Schedule Bar; it displays the punches, non-work time and exceptions in a spreadsheet-like format. You can add, edit and delete data in the timecard table. See the illustration below for details on the default timecard table view. This column displays the available dates in the pay period. This column displays the day of week.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Editing Time Cards Editing with the Express Time Card To edit employee data in the Express timecard click the Timecard button, the Express timecard will display along with the employee list. Add Punches To add a punch to an employee’s timecard: 1. Select an employee from the Employee List. 2. Click the Add Punch button. 3. The Registration Edit screen will pop-up. Enter the Time and Date you wish to enter for this punch. 4.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Add Time Off To add time off to an employee’s timecard: 1. Select an employee from the Employee List. 2. Click the Add Time Off button. 3. The Registration Edit screen will pop-up. Enter the Time and Duration (number of hours) you wish to enter for the Time Off. 4. Select the Date on which you would like the Time Off applied and the Pay Code (label you would like to give the absence). 5. Click OK to add the time off.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Delete Punches To delete a punch from an employee’s timecard: 1. Select an employee from the Employee List to view his/her timecard. 2. Select the cell that contains the punch you would like to delete. 3. Click the Delete Punch button. 4. A pop-up screen will ask “Are you sure you want to continue with this deletion?” If you would like to continue, click Yes. If not, click No. 5.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Show Unused Punches in the Express Timecard In the Express Timecard, you may view any punches that have been recorded at a terminal, but deleted in the either in the express or classic timecard. In addition, this box will show any punches which fell outside of the allotted work day. Check the Show Unused Punches box. If there are no unused punches, this checkbox will display: “There are NO unused punches for this employee”.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Editing with the Classic Time Card Click the Timecard button to open the Classic timecard window. Click the arrow next to the employee list and choose a person from the drop down list by clicking on his name. Selecting a Day in the Time Card After selecting the employee, locate and click on the day in the classic timecard table you want to edit. In the example below, October 15 is selected.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the Classic Timecard Schedule Bar to Add a Punch After selecting the employee and the day to edit, move your mouse pointer to the lower section of the schedule bar. The pointer will change to a down arrow. Click and hold the left mouse button; a line will draw that allows you to select the time for the punch. Move the pointer to the time you want to add. You can verify the time using the time reference window.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The time increment that displays when you move the insertion line depends on the zoom level of your timecard. The default zoom level will allow you to select time in a 2 minute increment. To be able to select time in a 1 minute increment, zoom in one level by pressing the left mouse button while the zoom pointer is on the ruler. The zoom pointer will resemble a magnifying glass and will look like this .
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the Classic Time Card Table to Add a Punch After selecting the employee, locate the day to add the punch and click in the cell. In the example below, the employee forgot to punch back In from lunch. Press the Spacebar on the keyboard; this will open the cell in “edit mode”. Double-clicking will also open the cell in “edit mode”.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Type in the time of the punch. If it is an AM time press A; if it is a PM time, press P. In this example 1:00pm is entered. Use the right arrow on your keyboard to move to the minute field of the cell. You can also use the mouse pointer and click in the minute field. Press the Enter key on the keyboard; the punch will be added and placed in the correct position in the table.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the Classic Time Card Table to Edit a Punch After selecting the employee and the day to edit, locate the punch that you want to edit. Double click in the cell; this will open the cell in “edit mode”. In the example below the 5:02pm punch is selected. Type over the time and enter the new time. If the punch is an AM time press A; if it is a PM time press P. In this example 5:30pm is entered.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Press the Enter key on the keyboard; the punch will be added to the table. Delete a Punch Using the Classic Time Card Table After selecting the employee, locate the punch that you want to delete and click on it with the pointer. The punch will become highlighted. In the example below, the employee punched Out twice by mistake. The 5:10pm punch is selected.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the Classic Time Card Table to Add a Text Note (Notes are only supported in the Classic Timecard View) You can insert a text note for an employee on a specific day; a single note can be up to 380 characters. For example, John Doe called in sick on Monday, so you might want to make a note on John’s timecard that he called in sick on Monday.
P A Y C L O C K y F A C E R E C O G N I T I O N S Y S T E M Click OK, your note will be inserted and will display in the Notes area of the timecard. -ory Click on the day in the timecard table and click the Insert button and select Note from the menu. y The Note Editor will open, type in the text for the note. y Click OK, your note will be inserted and will display in the Notes area of the timecard.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Searching for Exceptions Using the Express Time Card to Find Missing Punches The Find Missing button will locate any missing punches within an Employee Timecard. PayClock looks for an even number of punches. When an odd number of punches is found, PayClock assumes that a punch is missing (an employee punched In, but not Out, or vice versa) 1. With the Express Timecard view open, select an individual Employee from the Employee List.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the Classic Time Card Exception Filter The Exception Filter is a feature of the classic timecard that allows you to quickly search through the list of employees for certain exceptions. An exception is something out of the ordinary, such as a missed punch or missed break. See the illustration below for details on the Exception Filter. Click this button to display the list of exceptions you can search for.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Select an Exception to Find After selecting an employee, click the Exception Filter button. The Exception List window will open. Select the exception you want to search for by clicking in the box next to the exception. The exception is selected when there is an X in the box. There are 6 available exceptions to look for. See the definitions below. Missing Registration - This exception displays if there are an odd number of punches.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Left Early – This exception displays if an employee’s Out punch is prior to their scheduled Out time. This exception only pertains to employees with Fixed Schedules. Left Late – This exception displays if an employee’s Out punch is after their scheduled Out time. This exception only pertains to employees with Fixed Schedules.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Searching for Exceptions Select the first employee in the list and any exceptions you want to find. In this example, the first employee is John Barker. Now click the button.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M When the Exception Filter locates an exception, it will stop on the day that the exception happened. Notice that the Exception Filter has moved to another employee, Jenny Franklin, and has located a missing punch. Use the Schedule bar to determine what punches are missing. In the above example, you can look at the schedule bar and identify that Jenny forgot to punch Out when she went home. She is missing her 5:00pm punch.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M The Global Edits Button The Global Edits feature allows you to add non-work time for multiple employees at one time. Click the Global Edits button in the Timecard area to open the Global Edits window. This feature is commonly used for: • Applying Holiday hours globally to a group of employees. • Applying non-worked hours, such as Vacation, to an employee or group of employees for any future date.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Recalculate – Select this option if you want to recalculate the database when adding non-work time for several employees. If you don’t select the Recalculate option, you will be asked to recalculate when you go into the Timecard or Reports. Group - Choose the group that contains the employees you want to work with, such as All Employees or a certain department or group.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Purge Tab The Purge tab of the Global Edits feature allows you to remove punches and non-work time from several employees at once. Select the employees you want to remove punches or non-work time from; choose the start and end dates and times to purge, and then click Apply. Click the Global Edits button in the Timecard area to open the Global Edits window.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Group - Choose the group that contains the employees you want to work with, such as All Employees or a certain department or group. Employee List - Pick employees from the Employee List by clicking on the ones you want to select. Start Time of Registrations - Enter the earliest time that you want to start deleting non-work time or punches.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Run Reports The Reports button opens the Report Manager. The Report Manager allows you to run reports on the employee data. When you open the Report Manager, the “Selector” will display. With the Selector you see four sections, the Menu and Button Bar, Report Selection which includes a snap shot of the selected report, Date Selection and Employee Selection.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Selecting a Report Choose the type of report you want under Select a Category. Choose the report you want to run under Select a Report. When you select the report, a snap shot of the report will show in the Sample Preview area. Before you run your report, you should use the Format menu to select how the time, date and employee names are formatted.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Selecting Employees to Include Under Employee List, choose the employee(s) to include on the report. Employees that will be included on the report will have a check in the box beside their name. Use the Sort Employee List by option to change how employees are displayed in the Employee List. They can be sorted by Name, Badge number, or ID number.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M If you want to run a report that only displays terminated employees, uncheck all of the boxes under Options for Employee List and select the Include Terminated Employees check box. You can do the same thing for inactive employees by checking the Include Inactive Employees box. Viewing the Report Click the Preview button to view the report or double-click the live Sample Preview in the top right corner of the screen.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Using the Reports Toolbar When you run a report, the reports toolbar will display above the report. This toolbar allows you to perform certain tasks with the displayed report. See the illustration below for details on the Toolbar. Print the report. Save the report data or report design. Export the report data. Email the report. Modify the report layout. Refresh the report data. Modify the date range for the report.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Printing a Report With the report displaying, click the Print button. The Print window will open. . Your default printer will show in the Printer list. To print to a different printer, select it from the Printer list. Under Orientation, select either Portrait or Landscape. Under Copies, choose how many copies of the report to print and whether to collate if you choose more than one copy. Under Options select which options you wish to use.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M In the Selection section, choose the employee(s) or departments to include on the report. You can print what is currently viewed or make your selection from a list. When you are satisfied with the settings, click the Print button. Saving a Report With the report displayed, click the Save button and select Report Data... The Save Report Data window will display. At File Type, select either HTML or Report Writer format.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Exporting Report Data With the report displaying, click the Export button, and select the format. The Save As window will display. Under File Name, use the default name or type a new name. If you would like to save the report in a different folder, click the Browse button and locate and open the folder. Then click OK.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Emailing a Report With the report displayed, click the Email button. The E-mail Report window will display. At File Type, select either HTML or Report Writer format. In the Selection section, choose the employee(s) or departments to include on the report. Click the OK button; your e-mail window will open. Select who you want to send the report to and click the Send button.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Employees Logging In and Viewing Reports PayClock allows employees to open and view certain reports. The reports will only contain the data of the employee’s logging in, i.e John Doe will not be able to see any other employee’s data. By default, all employees will have access to their Employee Timecard and Employee Totals report.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Exporting Data The Export button allows you to export your data to payroll. When you click the Export button, a window opens with the exporting options you have setup at the Setup | System button, on the Payroll Export tab. Creating an Export file Click the Export button, the Export Payroll Data box appears. Under Payroll Interfaces, choose which export you want to create if it is not already selected.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Close a Pay Period The Close button allows you to close out the current pay period. You can also re-open the last closed pay period. Closing the Pay Period The close process moves the Current Pay Period to a historical pay period and locks that pay period’s data. What was the Next Pay Period will then become the current Pay Period. After you close your pay period, you can still run reports and exports, but you cannot edit the closed data.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Re-Opening a Closed Pay Period Reopening a previously-closed pay period will allow you to view and edit employee timecards, just like before the pay period was closed. Reopening the last pay period will display the punch records from that period and reset the pay period settings for that period, but will not restore the rules for that pay period. 1.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Backing Up and Archiving The backup function makes a copy of all your data files in the Database folder, and then compresses them into one file. You can restore this file in the event of a disaster, which will put all of your data back to the time of the last backup. Archiving allows you to move and store historical data at a secure location.
P A Y C L O C K 4. 5. 6. 7. F A C E R E C O G N I T I O N S Y S T E M Database). Backups have the file extension TDK. If you give your backup file the same name each time you backup, the file will be updated with the latest information. Your file will not be written over. In the Note space, you may add a description of your file (this is optional). Locate the destination for your backup file under Write the Backup to this location section.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 1. PayClock automatically locates your data and displays the location under the Database to Archive field. 2. Select the pay periods you would like to archive from the Historical Pay Period field. Check Select All to select all of the listed pay periods. 3. Select a name for your file and type it in the File Name field. All archived files have a TDA extension. 4. You may write a description of the file in the Note field. 5.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Setting Up a Multi-User System PayClock EZ is, set up by default, as a single user system. You must purchase a concurrent user feature through License Manager for multiuser access. You must call Lathem to purchase the concurrent user feature. What is the difference between a Single User and Multi-User system? With a single user system, users cannot access the PayClock EZ application on a separate computer across the network.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M 2. Configure the Access Profiles An access profile defines which sections or programs a user can use in PayClock. You can create up to 512 access profiles. Use the Access Manager to create and change access profiles and permissions. There are 4 default access profiles in PayClock: Administrator, Guest, Supervisor and View Only. Open Database Manager, log in as the Administrator and click the Users button.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Use the Select All button to put a check in every box. Note: With all items checked, the profile will have full access rights to the PayClock software. • Click Save to keep the changes. • You are now ready to assign the access profile to a user. 3. Setup the Users The Users button allows you to add, edit or delete user accounts. You can create up to 512 user accounts. Use the User Information window to add and edit users.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M employees the user will have access to in PayClock. To select a group, click in the box next to the name. The group is selected when a displays in the box. • If you wish, you can enter the password the user will use when logging into PayClock by clicking on the Password button. Otherwise, the password is set to ‘lathem’ by default.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • At the Destination Location, choose a folder in which to install PayClock, then click Next. • At the Start Installation screen, click Next. • Once Setup copies the files to your computer, click Finish. Launch the PayClock EZ Client 1. Double-click the PayClock EZ icon on your desktop. As PayClock opens, a Log In window appears prompting you to select a user and enter your password. 2.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Main Application Files BADGEX.EXE Badge Excluder Utility BELL.EXE Bell Ringing Setup Wizard BT32SMGR.EXE Database Service** BTENG32M.EXE Database Manager** DIALIN.EXE Dial In Manager Wizard DBMGR.EXE Database Manager User Interface** EMPREPORTS.EXE Employee Reports Setup Utility** EXPORT32.EXE Export Engine** IMPORT.EXE Data Import Utility LICMGR32.EXE Licence Manager** LRSEDIT.EXE Langage Editer Utility MAPDB.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Getting Help The PayClock Interactive Help System is designed with video, audio and text to help you get the most from your PayClock software. To find help on a subject, select a Topic and then a subject from the Contents list. You can also press the F1 key on the keyboard or click on the Help button to open help that is specific to the window you have opened. Choose Programs from the Start menu.
P A Y C L O C K This icon lets you know that this item is a video. When you select this item, the video will play in the viewing window. F A C E R E C O G N I T I O N This icon lets you know that there is more information about the item. To expand the list click on the plus (+) next to the book and it will open. S Y S T E M This icon lets you know that this item is a printable document. When you select this item the document will display in the viewing window.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • Free software updates and enhancements during the Support Period. • The best value Lathem offers: If you make even just one support inquiry a month, you could spend $360US a year at pay-per-call rates. Contact Lathem's sales department for pricing on your specific product. To enroll, call 1-404-691-1065, Monday-Friday 8:30 a.m. to 4:30 p.m. EST. Lathem’s Live Web Support The perfect option when you need help.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Checking System Requirements These common steps will guide you in verifying that your computer is capable to run the PayClock software. Note: These steps are designed as a guide to identify whether your computer is capable to run the PayClock software. To check the Operating System, CPU and Memory; open the System Properties | General tab and review the items.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix A - Exporting Punch Data to a USB Flash Drive The USB Functions menu allows you to export punch data to a USB Flash drive and then import the data into the PayClock database using the FaceIN Terminal Manager. Export the data to the USB Flash Drive • • • • Press the ESC key to force the terminal to the normal time/date screen.
P A Y C L O C K • F A C E R E C O G N I T I O N S Y S T E M Unplug the USB Flash drive. Import the data into the PayClock software • • • • • Plug the USB Flash Drive into a USB port on your computer. Open PayClock and from the Ribbon Bar, click the Terminal Manager button. The FaceIN Terminal Manager window will open. Click the Import Punches button, the Open window will display. Navigate to the location of the TIME .TXT file, typically located on the USB Flash Drive plugged into your computer.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix B - Adding Employees at the FaceIN Terminal Employees can be added in the FaceIN terminal first and then added in the software later. This could be useful when a new employee starts work before having a chance to add them to the PayClock software. Important: The number you enter for the User No. at the FaceIN terminal has to match what is entered for the Employee Badge Number in the PayClock software.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M • The Input Name screen will display. • Using the index/numeric keys and OK key to select the desired letter, enter the first name of the employee. To move through the available letters use the ↑/↓ keys. To change to caps, press the ESC key, the letter group will change to caps. • With the first name displaying, press the OK key. The Verify Method screen will display.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix C - Disabling the Terminal Alarm The terminal has a feature where if it were removed from the wall mounting-plate an alarm will sound. The alarm is turned on by default. To Disable the Terminal Alarm • At the FaceIN terminal, press the MENU key, administrator verification is required. • The administrator should present and position their face for a facial scan. The Functions Menu will display upon a successful verification.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix D - Changing the Time Format on the Terminal The time format selection will determine how the hours will show on the terminal display. Setting the Time Format: • At the FaceIN terminal, press the MENU key, administrator verification is required. • The administrator should present and position the face for a facial scan. The Functions Menu will display upon a successful verification.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix E - Changing the Date Format on the Terminal The date format selection will determine how the date will show on the terminal display. Setting the Date Format: • At the FaceIN terminal, press the MENU key, administrator verification is required. • The administrator should present and position the face for a facial scan. The Functions Menu will display upon a successful verification.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix F - Disabling Daylight Savings By default day light savings is enabled and is set to change on the 2nd Sunday in March and the 1st Sunday in November. You will have to disable the function if your region doesn’t observe day light savings. Note: Open or Close will display to the right of Set DST. Open identifies DST is enabled, Close identifies DST is disabled.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix G - FaceIN Terminal Auto Test The Auto Test function allows you to test the terminal’s firmware and hardware. Follow the prompts on the screen during the testing. • Press the MENU key. • Position the face for a facial scan. • At the Functions Menu press the 6 key, the Auto Test menu will display. Auto Check The Auto Check performs all of test (2 - 9) in a sequence automatically. Follow the prompts on the screen during the test.
P A Y C L O C K • • • • F A C E R E C O G N I T I O N S Y S T E M The screen will display red, press OK if the LCD screen appears alright. Otherwise press ESC and the test will fail. The screen will display green, press OK if the LCD screen appears alright. Otherwise press ESC and the test will fail. The screen will display blue, press OK if the LCD screen appears alright. Otherwise press ESC and the test will fail. After the three steps, the test cycle will complete and display the result.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Check Camera This function will test the terminal’s camera and then display the result. • Press 6 or select the Check Camera menu, on the first image press OK if you can see it on the screen, on the next image press OK if you can see it on the screen. • When the test cycle completes the result will display. After a few seconds the system will return to the “Auto Test” screen.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Check RFID Card Test device RFID Card reader. When the test begins, user should swipe the card in front of the RFID Card reader area. This function will test the terminal’s RFID Card reader and then display the result. Note: To run this test a RFID card is required. • Press 9 or select the Check RFID Card menu and press OK, the test will begin. • Present the RFID card at the terminal, when the test cycle completes the result will display.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Appendix H - Terminal Specifications • • • • • • • • • • • • • • • • • • • • • Employee Capacity： 500 Record Capacity： 150,000 Image Capacity： 70,000 Images Security Image Capacity： 4GB SD Card Recognition Algorithm： Dual Sensor TM V2.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M General Troubleshooting The following section contains common resolutions to issue you may experience. In many cases the same resolution will resolve a number of different issues. It is recommended that these resolutions be tried first. To view a complete list of common problems and their solutions, please visit our knowledge base located online at: http://support.lathem.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Hardware Troubleshooting The following section contains common questions and problems as well as their appropriate resolutions. To view a complete list of common problems and their solutions, please visit our knowledge base located online at: http://support.lathem.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M How do I clean the terminal? Use only a soft cloth or similar material to clean the screen and front of the terminal. Avoid using water or cleaners. Can I place the terminal outside? It is not recommended to place the terminal in a low temperature environment. The working temperature for the screen and other parts in the terminal are normal indoor temperatures. To prevent damage do not drop, bend or place heavy objects on the terminal.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Software Troubleshooting The following section contains common questions and problems as well as their appropriate resolutions. To view a complete list of common problems and their solutions, please visit our knowledge base located online at: http://support.lathem.com Issue Resolution I can not get the software to register. Close all error messages and restart Windows.
P A Y C L O C K The last punch for an employee is not showing up. How do I fix this? F A C E R E C O G N I T I O N S Y S T E M Verify that you have set a reasonable max day length, such as 14 hours. Click the Pay Class button in the upper left. Click the Advanced tab. Verify the Maximum Work Day Length is at least 14 hours but not more than 18 hours. -orTo change only a single day for one employee. Click on the day the shift began in the timecard table of the affected employee’s timecard.
P A Y C L O C K F A C E I closed a pay period too soon. How do I re-open it for editing? How do I change from “Single” to “Multi-User”? R E C O G N I T I O N S Y S T E M - Click the System button in the upper left corner. - Select Reopen the last closed pay period. - Choose Standard for the Pay Class. - Type YES. - Click the Yes button to confirm your intent. See Page 116 - Setting up a Multi-User System.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M you are not sure which adapter to select. Click Next after selecting the network adapter. On Step 4 choose “Select an IP Address” and from the list select the IP address. Note: It is recommended that the computer where the PayClock Server is installed have a “Static IP” address. You may need to contact your network administrator if you are not sure which IP Address to select. Click Next after selecting the IP Address.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M contact your network administrator if you are not sure which adapter to select. Click Next after selecting the network adapter. On Step 4 if the PayClock Server has a “Static” IP Address choose “Select an IP Address” and in the list type in the IP address of the PayClock Server computer. Click the Find Remote Server button to verify that the setting is correct.
P A Y C L O C K What settings are required on my computer for PayClock EZ to run? F A C E R E C O G N I T I O N S Y S T E M If you are running “Firewall” software, make sure it is not blocking the client computer from connecting with the PayClock Database Server. To test to see if the “Firewall” software is causing the problem disable the “Firewall” software on the computer where the PayClock Database Server is installed and on the computer where the PayClock EZ client is installed.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Click the Advanced button on the General tab, the Advanced TCP/IP Settings will display. Click on the WINS tab, in the NetBIOS setting area either of these options should be selected, Default or Enable NetBIOS over TCP/IP. You may need to contact your network administrator if you are not sure which setting to use. Lathem Time 200 Selig Drive, SW, Atlanta, GA 30336 404-691-0405 www.lathem.com Copyright © 2010 Lathem Time Corporation.
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M Index Accessories ................................12 Closing Accrual Example.........................58 Pay Period ............................. 111 Accrual Manager.........................56 Communications Panel ........ 38, 39 Add Punch Button .......................70 Company Profile ......................... 33 Add Punches-Express Timecard.77 Configure PayClock EZ...............
P A Y C L O C K F A C E R E C O G N I T I O N S Y S T E M FaceIN terminal auto test ........ 134 Payroll Totals(ASCII Format) ... 110 FaceIN terminal specifications 138 Personal Tab .............................. 46 FaceIN Terminal Startup ............25 PM Time 86 Finding Exceptions-Classic Polling the FaceIN terminal ....... 67 Timecard.......................91 Punch Finding Missing Punches-Express Delete...................................... 83 Timecard.......................
P A Y C L O C K F A C E R E C O G N I T I O N Software Installation .................. vii S Y S T E M Timecard Software Troubleshooting ........ 142 Editing ..................................... 77 System Button ............................40 Timecard Button......................... 68 System Features.........................10 Troubleshooting ......................... 13 System Requirements.................16 Updating the FaceIN terminal.... 60 Telephone Support ...............
USG0029 Printed in the USA
