PC3500TX Terminal Installation & User’s Guide
Limited One-Year Limited Warranty Lathem warrants the hardware products described in this guide against defects in material and workmanship for a period of one year from date of original purchase from Lathem or from an authorized Lathem reseller. The conditions of this warranty and the extent of the responsibility of Lathem Time Corporation (“Lathem”) under this warranty are listed below. 1. 2. 3. 4. 5. 6. 7. 8. 9.
PayClock, Lathem and the Lathem logo are registered trademarks of Lathem Time Corporation. Other product names mentioned in this manual may be trademarks of their respective companies and are hereby acknowledged. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
CONTENTS WELCOME.....................................................................................................................................1 FEATURES AND SPECIFICATIONS ....................................................................................................1 MOUNTING THE TERMINAL ...................................................................................................3 PRE-TERMINAL INSTALLATION ..................................................................................
PC3500TX Terminal Installation & User’s Guide - 1 CHAPTER 1 Welcome Reliability, functionality and ease of use are trademarks of the PayClock terminals. Using Lathem time and attendance software and your computer, PayClock terminals are the perfect solution for businesses that want to track employee time and automate payroll. PC3500TX NOTICE – For Firmware 177B and Earlier ¾Windows 98 2nd edition or later is required ¾PayClock Pro version 3.353 to 3.
2 - PC3500TX Terminal Installation & User’s Guide Cable Specs: Capacities: Category 4 or Category 5 unshielded twisted pair high-speed data transmission cable. Note: All cables must conform to local building/electrical codes. Consult a qualified installer Employee 600 Departments 290 Transactions 900 (approximate) Power Surges and Spikes Any time your terminal is connected to AC current, a power surge or spike can occur. You should use high quality surge suppressers to protect your PC3500TX.
PC3500TX Terminal Installation & User’s Guide - 3 CHAPTER 2 Mounting the Terminal Pre-Terminal Installation Before deciding where to mount the terminal, you will need to verify that it will be within 4 feet of an 115VAC power outlet. The outlet should not be located near devices that may cause interference on the line such as refrigerators, microwave ovens, welders, etc.
4 - PC3500TX Terminal Installation & User’s Guide To install the mounting bracket ♦ Locate a flat wall surface. Make sure you can plug the terminal into a 110VAC wall outlet (220VAC in Europe and other areas), which should be no farther than 4 feet from the terminal. ♦ Place the bottom of the mounting template on the wall 48 inches from the floor and tape the template into place. ♦ Drill the 3 holes noted on the template using a 5/16” drill bit.
PC3500TX Terminal Installation & User’s Guide - 5 ♦ If all wiring is not routed from the wall, remove one of the mounting bracket knockouts, so you can run the communication cable and 12VDC power pack cable to the terminal. ♦ Insert the key into the mounting bracket lock and turn the key counter clockwise. ♦ Align the slots on the back of the terminal with the tabs on the top of the mounting bracket. Plug in the power pack and communications cable, then lower the terminal into place.
6 - PC3500TX Terminal Installation & User’s Guide CHAPTER 3 Connect the Communication Cable For Ethernet communications, CAT 4 or 5 unshielded twisted pair high-speed data communication cable is recommended. An RJ45 plug should be attached as shown in the diagram below. Once the plug is attached to the cable, unlock and remove the terminal from the mounting bracket.
PC3500TX Terminal Installation & User’s Guide - 7 CHAPTER 4 Setup the Terminal You must power up and configure each terminal when you install it. You can do this through the terminal’s test and setup mode. To setup the PC3500TX terminal you must have the following: Terminal IP Address (PC3500TX that you are installing) Host IP Address (PC that is running the Terminal Manager Module) Subnet Mask Gateway (If required for your network) You will have to obtain this information from your Network Administrator.
8 - PC3500TX Terminal Installation & User’s Guide To power up the terminal ♦ Set the Test / Use switch to the USE position (toward the modular jacks). ♦ Plug the terminal 12VDC power supply into the power connector. The terminal goes through the power up test, beeps and the lights flash. The display message “TERMINAL LOCKED” remains until you communicate with the terminal from the software.
PC3500TX Terminal Installation & User’s Guide - 9 Setup Mode – 177B Firmware (For PayClock Pro 3.355G and earlier) To Setup the PC3500TX’s Ethernet Communications Setup Mode allows you to setup the terminal to communicate through the network with the PayClock “TCP/IP Server”. IMPORTANT! The PC3500TX terminal requires that the Terminal Manager module runs with “TCP/IP Server” enabled. ♦ Locate the Test/Use switch on the back of the terminal.
10 - PC3500TX Terminal Installation & User’s Guide ♦ Press the ENTER key. The following message will be displayed: TERMINAL IP ADDRESS ###. ###. ###. ###. _ _ _ This is the PC3500TX’s unique IP address. This must be a “Static” IP address that will be assigned by the network administrator. Enter the terminals numeric IP address in blocks of three followed by the ENTER key. Once all four segments are entered the following message will be displayed: HOST IP ADDRESS ###. ###. ###. ###.
PC3500TX Terminal Installation & User’s Guide - 11 This is the system Router used for directing network traffic. (See your network administrator for assignment.) Enter the numeric Router or Gateway address in blocks of three followed by the ENTER key. The following message will be displayed: ENETADD=XXXXXXXXXXXX SETUP COMPLETE The XXXXXXXXXXXX represents the unique Ethernet address programmed into the EPROM by the factory.
12 - PC3500TX Terminal Installation & User’s Guide Setup Mode – 177G Firmware (For PayClock Pro 4.1 and later) To Setup the PC3500TX’s Ethernet Communications Setup Mode allows you to setup the terminal to communicate through the network with the PayClock “TCP/IP Server”. IMPORTANT! The PC3500TX terminal requires that the Terminal Manager module runs with “TCP/IP Server” enabled. ♦ Locate the Test/Use switch on the back of the terminal.
PC3500TX Terminal Installation & User’s Guide - 13 Press the ENTER key. The following message will be displayed: TCP/IP Conn. Mode Press the CLEAR key and select the Static option. Press the ENTER key. The following message will be displayed: Enter Socket Port # Enter 02500 followed by the ENTER key. The following message will be displayed. Enter Terminal IP ###. ###. ###. ### This is the PC3500TX’s unique IP address. This must be a “Static” IP address that will be assigned by the network administrator.
14 - PC3500TX Terminal Installation & User’s Guide Enter the router’s numeric IP address followed by the ENTER key. If you do not use a Router, select No followed by the ENTER key. After setting the Router option the following message will be displayed: Enter Sub Net Mask ###. ###. ###. ### This is the Subnet Mask. (See your network administrator for assignment). Enter the numeric Subnet Mask address followed by the ENTER key.
PC3500TX Terminal Installation & User’s Guide - 15 Test Mode Use the Test Mode to make sure the keypad, memory; real time terminal, and badge reader are working. NOTE: You can exit Test Mode at any time by placing the Test/Use switch back to the USE position (toward the modular jacks), then pressing the Clear key. To start the Test Mode ♦ Locate the Test/Use switch on the back of the terminal. ♦ Slide the switch into the TEST position (away from the modular jacks). The terminal displays.
16 - PC3500TX Terminal Installation & User’s Guide ♦ If the terminal accepts the badge, the badge number displays and the terminal beeps. To continue in the TEST MODE, press the CLEAR key three (3) times. You will then see Battery Test. Battery Test If you purchased the optional battery (UPS), you can use the Battery Test to check the battery. To start this test, press Enter when you see “BATTERY TEST”. You will then see.
PC3500TX Terminal Installation & User’s Guide - 17 Restart Mode The Restart Mode clears all transaction data and any data downloaded from the computer. The terminal's Ethernet communication settings are not cleared. To restart the terminal ♦ Press Enter to select Restart Mode. You will see PRESS ENTER TO CLEAR ALL TRANSACTION DATA ♦ Press Enter. The terminal displays CLEAR FOR CYCLE TEST ENTER FOR RESTART ♦ Press Enter. The terminal displays CLEARING MEMORY. . .
18 - PC3500TX Terminal Installation & User’s Guide CHAPTER 5 Use the Terminal At the PC3500TX series terminals, employees can punch in and out, transfer, enter amounts and view punch information. They can do this by swiping their badge or entering their badge number at the keypad. To punch The PC3500TX series terminals have a bar code badge reader. The bar code should be on the right side of the badge when swiping.
PC3500TX Terminal Installation & User’s Guide - 19 To transfer ♦ ♦ ♦ ♦ Press Transfer Swipe your badge or enter your badge number Key in the ID number for the transfer Press Enter To start a New Day ♦ ♦ Press New Day Swipe your badge or enter your badge number Note: This function key must be enabled in the Advanced tab of the Terminal Properties To enter amounts ♦ ♦ ♦ ♦ Press Amount Swipe your badge or enter your badge number Key in the dollar amount Press Enter To review your last punch ♦ ♦ ♦ Press
20 - PC3500TX Terminal Installation & User’s Guide To see employee Info ♦ ♦ ♦ ♦ Press employee Info Swipe your badge or enter your badge number Select one of the options • 1-Week to Date Hours-displays a to the minute estimate of time • 2-Benefit Time-displays the benefit time balance • 3-Work Schedule-displays the next 3 days schedules • 4-Status of Request-(Future Release) Press Enter Note: If you select option 1, you will see “Estimated Total Hours” if there is no Out punch for the day or “Grand Tota
PC3500TX Terminal Installation & User’s Guide - 21 APPENDIX A Install/Replace the Optional Backup Battery ♦ Unlock and remove the terminal from its mounting plate and set aside ♦ Remove the phillips head screw from the battery holder located in the mounting plate ♦ Remove the old battery ♦ Place the new battery into the battery compartment ♦ Replace the battery holder ♦ Plug the battery connector into the socket located to the right of the power connection in the back of your terminal ♦ Repla
22 - PC3500TX Terminal Installation & User’s Guide APPENDIX B Optional Signal Device With a bell relay, you can program when bells or other devices will ring using the Bell Wizard in your Terminal Manager software. Call Lathem to purchase a bell relay. You should have a qualified/certified electrician connect your signaling devices to ensure proper connections and prevent damage to your equipment. Note: The PC3500TX relay is only a switching device and does not supply power to the ringer.
PC3500TX Terminal Installation & User’s Guide - 23 APPENDIX C Network Wiring Topologies Typical Lan network configuration PC running Terminal Manager TCP/IP Server Network Switch
24 - PC3500TX Terminal Installation & User’s Guide Typical Wan network configuration PC running Terminal Manager TCP/IP Server Network Router Network Switch Network Router
PC3500TX Terminal Installation & User’s Guide - 25 APPENDIX C Troubleshooting the Terminal Problem: Terminal does not power up and no lights are on. Reason: Your power is not connected. Solution: Ensure that the power pack is plugged into a live AC outlet. Ensure that the other end of the power pack is plugged into the terminal. Problem: Terminal display is blank (no characters or back light). Reason: Your power is not connected. Solution: Ensure that the power pack is plugged into a live AC outlet.
26 - PC3500TX Terminal Installation & User’s Guide Problem: The terminal is not communicating with the computer. Reason: Communication parameters were not previously set. Solution: Place terminal in Test Mode and step through Test procedures. The network administrator would provide the following: •Static IP address to be assigned to the terminal •IP address of the host (PC running Terminal Manager) to which the terminal can connect •Network Mask (example 255.255.255.
PC3500TX Terminal Installation & User’s Guide - 27 Solution: Insure that all connections are made and that the PayClock software is functional. If possible, take a known working terminal, re-address it as this particular terminal and determine if the problem is related to the terminal, installation or computer. Problem: The terminal does not accept badge data. Reason: Bar code badge is not manufactured to specifications. Solution: Refer to vendor’s manufacturing specifications.
28 - PC3500TX Terminal Installation & User’s Guide Problem: Terminal does not accept New Day ( F2 key ) entries through the keypad. Reason: The New Day function key ( F2 ) has not been enabled in the Terminal Manager software.
PC3500TX Terminal Installation & User’s Guide - 29 APPENDIX D Terminal Data Sheet Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address Terminal Location Static Terminal IP Address Host IP Address Subnet Mask Gateway Ethernet (MAC) Address
