Owner Manual

Warranty
LIMITED WARRANTY
The warranties in this document give specific rights to the purchaser. These rights
are in addition to those implied by law. Nothing in this warranty document is intended
to exclude, modify or restrict rights which the purchaser may have under the Com-
petition and Consumer Act 2010 or any other legislation which may not be excluded,
modified or restricted by an agreement.
WARRANTY CONDITIONS
WARRANTY TERM: ONE (1) YEAR-TIMBER, FABRIC AND FOAM
1. Satisfactory proof of the purchase date must be furnished at the time of notification
of the defect for a claim under this warranty to be enforceable. For Warranties to be
honored, a copy of purchase receipt must be shown upon request. In various cases
we may require product inspection, on-site inspection and or photographic evidence
Photographic evidence and purchase receipt copies must be sent to us before any
replacement or refund can considered for approval.
2. This warranty covers all parts found to be defective in workmanship and/or
materials during the warranty period and will be repaired or replaced at the discretion
of the manufacturer at no cost to the purchaser.
3. This warranty will be void and accordingly no claim of any nature will be enforceable
if the product has not been assembled, installed or operated according to the instruc-
tions, or has been subject to abuse, improperly treated, neglected, misused and/or if
any repairs, maintenance or service has been done by an unauthorized person.
4. This warranty does not cover Natural timber characteristics such as timber knots,
hairline grain checking, shrinkage and defects caused by mishandling and misuse of
the products, fastening defects caused by the failure to maintain the product in ac-
cordance with the care and maintenance instructions and defects caused by transpor-
tation cartage. Failure to comply with these instructions will render the warranty null
and void.
5. Transportation for replacement product will rests solely at the discretion of the
manufacturer.
6. This warranty does not cover commercial use.
7. Our goods come with guarantees that cannot be excluded under the Australian Con-
sumer Law. You are entitled to a replacement or refund for a major failure and com-
pensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
8