Brochure

packardonline.com
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800.334.1769
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TERMS AND PROCEDURES
Aftermarket Terms and Conditions
1. Prices are those in effect at time of shipment. Prices are subject to change
without notice.
2. Minimum order requirement is $25.00.
3. All shipments are F.O.B. shipping point.
4. Wholesale single release orders of $2000.00 or more receive prepaid freight
to the first destination within the continental U.S. Method of shipment is at
the discretion of Packard. Orders less than $2000.00 will be shipped freight
prepaid with the freight charge added to the invoice. If the customer specifies
the carrier on a charge freight order, the order will be shipped freight collect.
5. Air shipment or other premium shipping method may be requested at the
customer’s expense.
6. Claims for shortages and damages must be reported within five business days
following the date of delivery. Shortages and/or other visible damages to the
exterior packaging must also be noted on the bill of lading. Claims are subject
to count/inspection. Damaged product is to be kept for 90 days after claim is
reported unless otherwise directed by Packard.
7. Terms: Net 30 to all customers having approved credit standing.
8. Return authorization must be obtained from Packard by the wholesaler before
returning any products. Merchandise cannot be returned without a return
authorization form.
9. Returnable items will receive a 20% - 50% restocking charge, depending on
manufacturer. Customer pays return freight. All returns must be within 30 days
from date of shipment and be new, in original packaging, clean and unmarked.
Non-stock specialty items are not returnable.
10. Possession of this catalog does not constitute an offer to sell.