Warranty

Limited Consumer Warranty
LAVA HEAT ITALIA® LIMITED CONSUMER WARRANTY INFORMATION
PROPER PRODUCT CARE IS ESSENTIAL FOR PRESERVING YOUR RIGHTS UNDER THIS
WARRANTY. FAILURE OR NEGLECT TO PERFORM REQUIRED PRODUCT CARE WILL
VOID THIS WARRANTY.
PLEASE REFER TO THE PRODUCT CARE SECTION OF www.lavaheat.com WEBSITE FOR
REQUIRED PRODUCT CARE.
Warranty is valid from the date by purchase to the original purchaser only. Proof of purchase
(original sales receipt including purchase date) is required. Photos or inspection may be
required.
Lava Heat Italia® Consumer 5/3/1-year Warranty
Usage in a residential setting: The Lava Heat Italia® warranty covers outdoor patio heaters
frames and fire pit frames for five years. If your Lava Heat Italia® frame fails structurally
during normal usage within five years, Lava Heat Italia® will repair or replace the outdoor
heater frame at manufacturer's discretion (with same or similar product if discontinued) at no
charge(shipping cost excluded). If the finish peels, cracks or blisters within five years, Lava
Heat Italia® will repair, refinish or replace the frame at manufacturer's discretion (with same
or similar product if discontinued) at no charge(shipping cost excluded). From time to time
there may be minor variations in color and texture of finishes. THIS WARRANTY
SPECIFICALLY DOES NOT COVER SUCH MINOR VARIATIONS IN COLOR AND
TEXTURE OF FINISHES.
In addition, the Five, Three and One year warranties below apply.
Smooth Finish Surface Warranty
Lava Heat Italia® offers finishes that are classified as “Smooth Finishes.” Such Smooth
Finishes are non-textured and have a higher gloss level than other finishes in Lava Heat
Italia®’s offering. They are suitable for normal, outdoor use. However, Smooth Finishes may
highlight normally-occurring characteristics of the surface of unfinished frames and
components that would not be noticeable when using textured finishes. This is particularly
the case regarding cast aluminum frames and components. Cast aluminum frames and
components may exhibit surface imperfections that are a natural result of the casting and/or
finishing processes. LAVA HEAT ITALIA®’S WARRANTY SPECIFICALLY DOES NOT
COVER SURFACE IMPERFECTIONS OF ALUMINUM FRAMES AND COMPONENTS
THAT MAY BE HIGHLIGHTED BY SMOOTH FINISHES.
Smooth Finishes currently offered:
· MBL MATTE BLACK
· GMT - GUNMETAL
Other Smooth Finishes may be added periodically.
Lava Heat Italia® Consumer and Commercial Warranty
For 5 Years
The Lava Heat Italia® warranty covers against breakage for five years from the date of
purchase. This applies only to breakage, not color changes. The Lava Heat Italia® will
supply a replacement at no charge(shipping cost applies)
For 3 Years
The warranty covers against discoloration for three years from the date of purchase. In the
unlikely event that a Lava Heat Italia® becomes grossly discolored, The Lava Heat Italia®

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