Warranty

Cast Iron Limited Lifetime Warranty – LAVA COOKWARE
What does this warranty cover?
Lava Cast Iron cookware is warranted to you by Lava Cookware to be free from defects in material and
workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care
and use instructions provided with the utensil. This warranty covers normal household use only.
What does this warranty not cover?
This warranty does not cover damage from abuse, commercial use or other non-consumer use, neglect,
abnormal wear or tear, overheating, or any use not in accordance with the cookware instructions provided with
the utensil. This warranty does not cover damages such as the cost of repairing or replacing other property
that is damaged due to a defect in the utensil, the cost for transportation of the utensil to get warranty service,
loss of time, loss of use, or other consequential or incidental damages.
Who is covered by this warranty?
This Lifetime Limited Warranty covers the original retail consumer purchaser of the utensil, or a consumer who
receives the utensil new and unused as a gift from the original retail purchaser. Coverage terminates if a
covered consumer sells or otherwise transfers the utensil (this warranty is provided only to consumers, and all
express and implied warranties to non-consumers are disclaimed).
How long does this warranty last?
This Lifetime Limited Warranty begins on the date of purchase and lasts as long as a covered consumer owns
the utensil.
How does state law apply to this warranty?
This Lifetime Limited Warranty does not extend any implied warranty provided by any state law to a consumer.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
(Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you).
What will we do?
Defective cookware will be replaced free of charge, or replaced by a similar product or one of equivalent value
if the product is no longer in production. Replacement with the same color cannot be guaranteed.
How do I get service?
To make a claim under this Lifetime Limited Warranty you must call our helpline at 1-404-574-4411 to obtain a
Returned Merchandise Authorization (RMA) number PRIOR to mailing your cookware to us.
After you receive the authorization number, mail the cookware to the address below. We recommend using a
traceable means to return your cookware as Lava Cookware is not responsible for damages or lost or stolen
merchandise. Please enclose your return address and a brief note explaining the defect. Turnaround time on
returns is typically two to four weeks after receipt of an item.
Lava Cookware
Attn: Returns Department
1015 B Collier Road
Atlanta, GA 30318