Use and Care Manual

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And then you connect the device with the
monitor via VGA or HDMI interface and
reboot the device, there is black screen with
the mouse cursor.
Connect the NVR with the monitor before
startup via VGA or HDMI interface, and
manage the IPC to connect with the device
locally or remotely, the status of IPC
displays as Connect. And then connect the
device with the CVBS, and there is black
screen either.
Possible Reasons:
After connecting the IPC to the NVR, the image
is output via the main spot interface by default.
Steps:
1. Enable the output channel.
2. Select “Menu > Conguration > Live View
> View”, and select video output interface in
the drop-down list and congure the window
you want to view.
Notes:
1) The view settings can only be
congured by the local operation of
NVR.
2) Different camera orders and window-
division modes can be set for different
output interfaces separately, and digits
like “D1”and “D2” stands for the
channel number, and “X” means the
selected window has no image output.
3. Check if the fault is solved by the above
steps.
If it is solved, nish the process.
If not, please contact the engineer to do the
further process.

Live view stuck when video output locally.
Possible Reasons:
a) Poor network between NVR and IPC,
and there exists packet loss during the
transmission.
b) The motion detection and alarm
functions are enabled, and the
parameters of Main Stream (Normal)
and Main Stream (Event) are different.
So the image looks stuck due to the
image changes between different
resolutions.
c) The frame rate has not reached the real-
time frame rate.
Steps:
1. Verify the network between NVR and IPC
is connected.
1) When image is stuck, connect the RS-
232 ports on PC and the rear panel of
NVR with the RS-232 cable.
2) Open the Super Terminal, and execute
the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change
according to the real condition), and
check if there exists packet loss.
Note: Simultaneously press Ctrl and C
to exit the ping command.
2. Check the parameters of Main Stream
(Normal) and Main Stream (Event).
Select “Menu > Record > Parameters >
Record”, and set the resolution of Main
Stream (Event) the same as the one of Main
Stream (Normal).
3. Verify the frame rate is real-time frame
rate.
Select “Menu > Record > Parameters >
Record”, and set the Frame rate to Full Frame.
4. Check if the fault is solved by the above
steps.
If it is solved, nish the process.
If not, please contact the engineer to do the
further process.

Live view stuck when video output remotely
via the Internet Explorer or platform
software.
Possible Reasons:
a) Poor network between NVR and IPC,
and there exists packet loss during the
transmission.
b) Poor network between NVR and PC,
and there exists packet loss during the
transmission.
c) The performances of hardware are not
good enough, including CPU, memory,
etc..
Steps:
1. Verify the network between NVR and IPC
is connected.