Product Warranty

LIMITED HARDWARE WARRANTY AND LIABILITY

LeapFrog Enterprises, Inc. (“LeapFrog”) warrants to the original consumer purchaser that the

hardware shall be free from material defects in material and workmanship for a period of (i)

three (3) months from the original purchase date for hardware other than LeapPad tablets; and

(ii) one (1) year from the original date of purchase for LeapPad tablets (each period is a

"Warranty Period").

If the product is determined to be materially defective during the Warranty Period, your sole

remedy and LeapFrog’s sole and exclusive liability under this warranty shall be limited to the

repair or replacement of the product with a new or refurbished product at LeapFrog’s option.

For purpose of this Limited Hardware Warranty and Liability, "refurbished" means a product that

has been returned to its original specifications.

In the event that LeapFrog repairs or replaces your product under warranty, the repair or

replacement will remain covered by this warranty for the remainder of the Warranty Period or,

where the Warranty Period has expired, for thirty (30) days from the date that the product is

returned to you.

All warranty claims are subject to LeapFrog’s: (i) receipt of notice of a defect within the warranty

period; (ii) verification of the existence of the defect in the product; and (iii) receipt of valid

proof of the purchase date.

This warranty is void and will not apply if the product is:

 Used with other products that are not compatible with the product;

 Modified or tampered with;

 Used for commercial purposes (including rentals);

 Damaged by accident, unreasonable use, neglect, abuse, misuse or other reasons unrelated to

defective materials or workmanship;, including but not limited to cracked or broken screens;

 Immersed in water;

 Damaged by improper installation and/or battery leakage;

 Damaged by improper service and/or attempted service;

 Damaged such that the serial number is altered, defaced or removed;

 Used in a manner for which it is not designed;

 Used with products not sold or licensed by LeapFrog, including, but not limited to, adaptors and

power supply devices;

 Purchased from an unauthorized dealer or distributor; or

 Purchased secondhand or from an unauthorized reseller.

Email support@leapfrog.com to contact the LeapFrog Consumer Service Department about

warranty issues. Before returning a product to LeapFrog, notify the LeapFrog Consumer Service

Department. If the service representative is unable to solve the problem, you will be provided

with instructions as to how to have the product repaired or replaced. If LeapFrog believes that

there may be a valid warranty claim and confirms the original date of purchase for the product,

LeapFrog will provide you instructions for returning the product.

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LIMITED HARDWARE WARRANTY AND LIABILITY LeapFrog Enterprises, Inc. (“LeapFrog”) warrants to the original consumer purchaser that the hardware shall be free from material defects in material and workmanship for a period of (i) three (3) months from the original purchase date for hardware other than LeapPad tablets; and (ii) one (1) year from the original date of purchase for LeapPad tablets (each period is a "Warranty Period").
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You understand and acknowledge that in the event that your return your product for repair, it may become necessary for LeapFrog to provide certain services to your hardware to ensure it is functioning properly. Such services may include the installation of the latest software or firmware updates.